Maid Brigade Prince William West & Fauquier Co

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The initial communication and first "deep" cleaning were okay. The price quoted of $125 per visit every other week was said to be based on $35 per worker per hour. We accepted. After the first cleaning, the house looked good when I came home from work. However, when I went to bed, I noticed that there were some cobwebs in the corner of the ceiling above my head. I mentioned that when they called to confirm their next visit, and they were taken care of. The next time they came, I happened to be home. Three cleaners arrived. I stayed out of their way, but I did note the time. They were in my house for less than an hour! After they left, I notice that the floor in our small sun room had not been mopped; it had untouched spill marks on it. Again I reported it, and the next time it was better. Then there was the wood floor problem. Damp mopping the wood floors was great for getting some of the unsweepable dirt up, but after a few sessions of their cleaning, I noticed that the floors were getting filmy looking and they felt a little sticky under foot. In addition, we are fairly sure they put a slight dent in our stove and a slight chip in our bathroom tile. And they definitely did not dust picture frames or mirrors. The last straw came when I went to use the bathroom sink in the evening after they had been here. It had been fine in the morning, but that evening it was barely draining. The next morning, my husband put two doses of drain cleaner in it to no avail. Finally he use the plunger, and pulled up a grimy plug of what he described as "mop water trash." They had evidently chosen to empty their cleaning bucket into the sink! When I called to cancel the service, I was asked why we were cancelling. I reported the things I have just listed. The response was, "Okay, we'll cancel the service."

I love this company

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I have used them for seven years now and I love them! They provide their own products, but they will use my own products if I requested so. At my request, I have been able to have the same team of ladies for my house. They are also flexible with scheduling and will change the appointment date if I need.

I have a monthly service agreement with Maid Brigade, and have been using them for several years now. The same two ladies clean for me each month, and they are terrific. If I need to change a date, or ask for something specific, the office staff is very responsive.

Maid Brigade is very polite and professional. They arrived on time. They had a full crew.

THEY COME EVERY TWO WEEKS TO CLEAN THE HOUSE. THEY ARE VERY THOROUGH WHEN CLEANING. THEY ARE PROMPT, AND I CAN CALL THEM ANY TIME DURING THE WEEK IF I NEED TO.

THEY COME ONCE A MONTH AND DO AN EXCELLENT JOB. I WOULD RECOMMEND THEM TO MY FRIENDS AND FAMILY. THEY ARE VERY PROFESSIONAL. I AM VERY PLEASED WITH THE SERVICE.

I THINK THAT THEY DID AN OK JOB. I THOUGHT THAT THEY COULD HAVE DONE A BETTER JOB. THEY WERE VERY PROFESSIONAL. THEY CAME EVERY TIME THAT WE NEEDED THEM.

THEY DO A GOOD JOB. I HAVE RECOMMENDED THEM TO ALL MY FRIENDS AND FAMILY. I HAVE BEEN WITH THIS COMPANY FOR THREE YEARS. THEY ARE EXCELLENT. JUST WONDERFUL.