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COMFORT DOCTOR HEATING AND COOLING

Heating and Air Conditioning, Water Heaters, Dryer Vent Cleaning,

About us

We have been in business since 1994. Family owned, 10 employees, honest company! We offer 4 different types of service maintenance agreements. We also offer financing options to meet our customer’s needs! Cost is determined by the job. No travel charges. We do commercial and residential Heating and AC. We also service water heaters, oil, gas, coil cleaning and coil replacements.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

HEATING & A/C.

Services we don't offer

ask for details

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
15%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-13 of 13 reviews

jane P.
08/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Honest, hard-working Comfort Doctor is our trusted AC, water heater repair/checkup expert. Very pleased with reasonable, low-cost work.
Description of Work: AC, water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Elliott G.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Fine
Description of Work: Installed 3 zone heating controls

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Amanda P.
08/2013
5.0
heating & air conditioning/hvac, ceiling fans, dryer vent cleaning
  + 1 more
I have used Comfort Doctor for over 15 years and have always received outstanding service. He installed and maintained our boiler in our prior home, and recently installed a new hybrid heat-pump/propane system and central ac and dehumidification units in my new home. He took the time to explain all the options available in selecting the new system, in terms I could understand, and let me know where I could cut costs. Peter Richter is extremely responsive, and is willing to work with us to come up with solutions that are within our budget. I could not be happier with the service they have provided, and would recommend Comfort Doctor to anyone needing heating and cooling services.
Description of Work: Installed new hybrid heat pump/propane furnace, central A/C, dehumidification and electrostatic air cleaner, and attic fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Alexander E.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It took a couple of days to install but I am very satisfied with the work that he did. I would recommend him. I have a contract with him now.
Description of Work: I last used Comfort Doctor Heating and Cooling about a month ago to replace the air conditioning system with a central air system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Laura W.
04/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They did just fine. I think they were good. I had no problem with them. They actually did it for a neighbor of mine and then they service it. I have nothing but good things to say about them. The cost was reasonable. They showed up on time. They were fair and honest. They spoke English. They were the first heating and air conditioning company that I can actually rely on. The interaction was nothing remarkable. The respond quickly and they listen to what I have to say. It is just a good company to deal with.
Description of Work: I used Comfort Doctor Heating and Cooling to fix my water heater. They put in my furnace, heat pump and my water heater in 2008.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy W.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
These guys are the best! They were SO patient even though the problem was so rare and solution elusive. The follow up was also very much appreciated. And if they are this good with a frustrating problem, I'm sure they can knock a regular service call out of the park. Definitely recommend.
Description of Work: I had them service the radiators in my 1925 bungalow in Arlington, which have been banging loudly ever since I moved in (even after bleeding them regularly). I've had 3 other HVAC guys out here, and all told me 'that's just what radiators do' and blew me off. One company didn't even bother to wait to listen for the noise. Peter & Jacob came out and really tried to troubleshoot the noise, called several days later to follow up, and when their initial ideas didn't seem to help much, they kept trying. All in all they spent many hours at my house and with some out of the box thinking, figured out that the bulk of the problem was that the 'normal' noise was being amplified due to various other issues, and came up with a solution!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Carl W.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
Have used Comfort Doctor for seasonal service for years and they replaced the original furnace unit that was in the home when I purchased it. They are very responsive (Nights, Weekends, Holidays), honest and fair in their estimates. Very professional with great customer service.
Description of Work: Service call on Air Conditioner. Replace compressor part, service unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Peggy P.
05/2010
3.0
heating & air conditioning/hvac
  + -1 more
When I bought the furnace, I didn't buy a high end heat pump, because I couldn't afford it. The first thing that went out was the compressor--which was right after the warranty ran out on that part. Prior to that, the owner of this company came out to check my furnace. After that, they sent out younger guys, because the company had grown. It seemed like the younger guys would just bandied the problem, and they didn't seem to ever fix the problem. I came to the realization that I was spending too much money a year on maintenance costs. I then decided to try a different company at that time, then I eventually replaced it.
Description of Work: They replaced the heat pump in my furnace.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$200

Jerry C.
04/2009
5.0
heating & air conditioning/hvac
  + -1 more
I have a gas furnace that was not providing heat. Pete arrived when he said he would be there, quickly diagnosed the problem, replaced the defective part, verified that I had no other problems with the furnace and headed to his next job.
Description of Work: Inspect the overall condition of a gas furnace and replaced the defective glow coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ELLEN W.
12/2006
4.0
heating & air conditioning/hvac
  + -1 more
They were prompt and courteous. I was very pleased with their customer service and their work.
Description of Work: Installed a whole-house humidifier unit onto an existing heating unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$850

JULIANNE H.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Technician was on time, pleasant and professional. Made suggestions for improvement of system, but was not overly pushy about it.
Description of Work: Checkup/Maintenance on furnace. Includes a 1 yr maintenance contract on heating/cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

07/2005
3.0
heating & air conditioning/hvac
  + -1 more
WE DID NOT WANT TO GET A NEW SERVICE, BUT OURS DIED AND WE SHOPPED AROUND FOR AWHILE, BECAUSE IT WASN'T HOT ENOUGH FOR US TO HAVE WORRY ABOUT GETTING IT TAKEN CARE OF RIGHT AWAY. WE'RE PLEASED WITH IT. SERVICE WAS OK.
Description of Work: NEW SYSTEM INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

07/2005
5.0
heating & air conditioning/hvac
  + -1 more
THE TECH CAME OUT, AND WAS ON TIME WAS VERY FRIENDLY. THEY DIDN'T OVER CHARGE US, AND THEY DID A REAL GOOD JOB. WE HAVEN'T HAD ANY PROBLEMS WITH OUR AIR CONDITIONER SINCE.
Description of Work: REPLACED A PART ON OUR AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    14658 Gap Way #864, Haymarket, VA 20168

    http://www.comfortdoctorinc.com/

    Service hours

    Sunday:
    6:00 AM - 10:00 PM
    Monday:
    6:00 AM - 6:00 AM
    Tuesday:
    6:00 AM - 6:00 AM
    Wednesday:
    6:00 AM - 6:00 AM
    Thursday:
    6:00 AM - 6:00 AM
    Friday:
    6:00 AM - 6:00 AM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters,
    Dryer Vent Cleaning,
    Ceiling Fans

    FAQ

    COMFORT DOCTOR HEATING AND COOLING is currently rated 4.6 overall out of 5.

    Sunday: 6:00 AM - 10:00 PM

    Monday: 6:00 AM - 6:00 AM

    Tuesday: 6:00 AM - 6:00 AM

    Wednesday: 6:00 AM - 6:00 AM

    Thursday: 6:00 AM - 6:00 AM

    Friday: 6:00 AM - 6:00 AM

    Saturday: 6:00 AM - 10:00 PM

    COMFORT DOCTOR HEATING AND COOLING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, COMFORT DOCTOR HEATING AND COOLING does not offer free project estimates.
    No, COMFORT DOCTOR HEATING AND COOLING does not offer eco-friendly accreditations.
    No, COMFORT DOCTOR HEATING AND COOLING does not offer a senior discount.
    Yes, COMFORT DOCTOR HEATING AND COOLING offers emergency services.
    No, COMFORT DOCTOR HEATING AND COOLING does not offer warranties.
    COMFORT DOCTOR HEATING AND COOLING offers the following services: HEATING & A/C.
    ask for details

    Contact information

    14658 Gap Way #864, Haymarket, VA 20168

    http://www.comfortdoctorinc.com/

    Service hours

    Sunday:
    6:00 AM - 10:00 PM
    Monday:
    6:00 AM - 6:00 AM
    Tuesday:
    6:00 AM - 6:00 AM
    Wednesday:
    6:00 AM - 6:00 AM
    Thursday:
    6:00 AM - 6:00 AM
    Friday:
    6:00 AM - 6:00 AM
    Saturday:
    6:00 AM - 10:00 PM