Our front steps to our porch had seemed to settle, and there were cracks and gaps all over. Knowing we were going to have to rebuild them, we called VA Brick Dr first based on reviews. He even had us send him some pictures over text later in the day so he could start to give us an idea of what we were looking at. He came out the next day and examined our steps. He took a good long look at them and realized only one step had actually shifted, the rest of the steps and base were as they should be. He recommended only rebuilding the one step since everything else was measured correctly. Thrilled with that assessment, we had him do the work. I have no doubt other companies would have looked and just told us to rebuild the whole step structure, but he really took the time to make sure he gave us his honest opinion. About a month later he came and did the repair (weather kept delaying), and the end result came out better than we had hoped. He cleaned up the steps and joints all over, and looks good as new.
Description of Work: Repair front step
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Robert S.
06/2017
4.0
masonry
+ -1 more
Very thorough. Matched old mortar exactly
Description of Work: Broken brick replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
David H.
09/2016
5.0
masonry
+ -1 more
Kenneth was polite, professional, and communicated well. The quality of his work was outstanding. Highly recommend.
Description of Work: Repair crumbling brick front porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Faye B.
09/2016
5.0
masonry
+ -1 more
After a consultation with Kenny on the work I needed done, I hired VA Brick Doctor. Kenny repointed steps on the front and back porch, and repaired couple areas on porch where tiles were cracked and loose. Due to rainy weather I had to wait a few weeks before he could start but the wait was worth it. Kenny and his assistant arrived early and worked in hot, humid conditions. Kenny is easy to work with, meticulous, and knows his trade. I was very pleased with his work. It has been a year since the work was done and everything looks great.
Description of Work: Repoint steps and repair loose tiles on porch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Sean J.
04/2016
5.0
concrete repair, masonry
+ 0 more
unknown
Description of Work: Replace mortar in brick steps, very well, excellent job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Bob B.
04/2016
5.0
concrete repair, masonry
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Bonnie M.
01/2016
5.0
masonry
+ -1 more
unknown
Description of Work: I hired Kenny to repoint and seal my brick chimney. The sealing still needs to be done, after the mortar cures for a while. Kenny was professional, got the job done in a timely manner, and the chimney looks fantastic! He kept me informed of everything that he was doing. I would hire again.
Rating Category
Rating out of 5
Yes, I recommend this pro
Edward A.
01/2016
5.0
masonry
+ -1 more
Mr. Northan and his assistant did an excellent job. Several days it rained when they were supposed to do the job. Mr. Northam stayed in constant contact with me on the days where the weather prevented him from doing the work. Mr. Northam did a first class job!
Description of Work: Mr. Northam repointed our front steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Maurice J.
11/2015
5.0
masonry
+ -1 more
They did an excellent job.
Description of Work: They fixed a crack in my wall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Robert M.
10/2015
5.0
ceramic tile, masonry
+ 0 more
unknown
Description of Work: This work was very professionally done. Would recommend Kenny for any masonry job. OUTSTANDING effort. The..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from VA. Brick Doctor
Thanks for your review.Please let me know if you have any problems. Thanks kenny kenny
Victor F.
10/2015
4.0
masonry
+ -1 more
Conscientious about laying a good foundation and matching existing brick, to the extent that he sent a representative from the brick vendor to ensure the match was close. Resulted in him taking back a load of bricks and bringing another. Did good work and washed brick with acid. Price was low enough that I added some to cover the acid wash. Weather and other jobs impacted his time schedule so I had to wait beyond estimated start date
Description of Work: Filled in wall between brick piers, mostly for cosmetic reasons
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$1,500
Mike S.
09/2015
5.0
masonry
+ -1 more
Kenny responded promptly to my query for help. He was very busy, but provided an estimate when he said he would. He showed up for the work when he said he would. The job took two days - Remove/grind out existing mortar (what was left) in day one and repoint the entire steps group the next. Everything looks better than new. Positively perfect. If I ever need masonry work again, I'll be giving Kenny a call. I've seen his work and it's great.
Description of Work: Repointed front steps and minor repair work on bricks near one of my garage doors and patched a place in a brick skirt at the rear of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
URSULA B.
09/2015
5.0
masonry
+ -1 more
Ken and his helper are excellent workers and did a great job. Our only complaint is, that it took much longer than originally planned. .
Description of Work: Repair brick of house, gaps in front porch, columns of front porch, rotten wood around garage doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,480
Faye M.
06/2015
5.0
ceramic tile, masonry
+ 0 more
We are totally happy with our experience with the Brick Doctor. Our 60 year old house had front and back steps that had lost quite a bit of mortar. The front porch, made of broken tile with a brick border , needed the entire border of mortar replaced, and some cracks repaired. Kenny is a true craftsman and a hard worker. He was easy to deal with and we worked together to schedule the repairs. He is a skilled professional, and it was obvious that he takes pride in his work and gives attention to detail. Throughout the process he consulted with us to mke sure we understood what he was going to do. All of the repairs were made, including replacing some broken bricks. The front and back areas were power washed and the results were amazing. Kenny was very careful to clean up before he left . I would definitely recommend the Brick Doctor.
Description of Work: Repaired brickwork and replaced mortar and broken bricks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Margarita R.
05/2015
5.0
masonry
+ -1 more
Kenny was great to work with - he is punctual, responsive and followed through on all promised and did quality work! His quote was lower than all others I received but the quality of the work is fantastic. The steps and railing in front of my townhouse were loose and the landing a bit concave. Kenny made sure that the landing is now flat, the bricks are reattached and the railing is sturdy and secure. I would definitely recommend his services to other home owners!
Description of Work: Fixed shaky, loose bricks on front steps and strengthened the rails.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Cheryl H.
10/2014
5.0
masonry
+ -1 more
He was on time and worked very hard to get the job done. He did a very good job and we are very happy with his work.
Description of Work: Repaired front porch steps and steps to 2 side doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,435
Chuck G.
08/2014
5.0
masonry
+ -1 more
Kenny did a great job! The steps were in pretty bad condition. There was a lot of labor involved to prepare them to be re-mortared. They look like new!
Description of Work: Repaired brick and mortar on front steps of house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Norman E.
05/2014
5.0
masonry
+ -1 more
True craftsman, reasonable price. What more could you ask for? Highly recommended
Description of Work: Grind out and repoint mortar on front entry steps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Roberto S.
05/2014
5.0
masonry
+ -1 more
The price Mr Northam charged for the job was very reasonable. We were very pleased with the final results. We will recommend him to our neighbors, friends and family. Most definitely will contract him again for any future jobs.
Description of Work: We called Mr. Kenneth Northam to fix a brick repair that J & L Services from Poquoson did on June 2013. Mr Northam was able to match the mortar color perfectly with the original color. He also replaced bricks that were placed incorrectly. The final product of the brick work reflected on the 26 plus years of experience and workmanship of Mr Northam. He also repaired six columns in the front porch and replaced some of the hand railing. He fixed the back deck steps. In addition we asked him if he could do other tasks we needed and he was able to perform as good of a job as well. He replaced three bath fixtures, one kitchen lamp and three smoke alarms. He did all the work in only three days with the assistance of two gentlemen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Jane F.
10/2013
5.0
masonry
+ -1 more
It went great. He is honest and really is an expert on brick and brick matters.
Description of Work: He removed all the brick on the rear of the house from the sun porch to the eaves, cleaned the brick, installed angle iron and ties. then he pointed the brick and the rest of the brick on the house. He is a brick master.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Brad P.
08/2013
5.0
masonry
+ -1 more
Kenny at Brick Doctor did a great job. He actually ended up doing more than what we agreed to and he still stuck to his good price. Kenny spent a week on the job and was punctual everyday. I am very satisfied with the work that he did and would hire him again.
Description of Work: Repaired all brickwork along my driveway and rebuilt a brickwall near the corner of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Barry B.
07/2013
5.0
masonry
+ -1 more
Kenny provided written quote on initial visit. The work involved repointing and repairing brick ground drains across front of home. Some modification was also required to keep rainwater from spilling out over side at a point near the end of the drain. He told me he could start the work the following morning. None of the other 3 contractors I contacted could beat his price or provide such quick service. I called him that evening to give him the go-ahead. He wanted 1/2 half down, so we arranged payment via PayPal. He showed up the following morning at the appointed time and began work to remove old mortar and cracked bricks. It was one of the hottest days so far this summer, but he continued on until the work was ready for the new masonry. The following morning he showed up with a helper and completed the job, except for final cleaning, which was handled the next morning. Workmanship is superb. Can't wait for the next storm to see if all rain water from the roof stays confined within the drain system.
Description of Work: Repaired and modified brick in mortar ground drain
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jeffrey B.
11/2012
5.0
concrete repair, masonry
+ 0 more
Kenny was great to deal with. He worked hard and did a wonderful job. We were well pleased with the work and the price. Kenny worked 8 consecutive days until all of the work was done (aside from one rainy day). He was prompt and made sure he conferred with me about anything that altered from the original agreement. Kenny told me he would treat my house as he would treat his own and did just that. I don't believe I could have hired a better brick mason.
Description of Work: I had the Brick Doctor (Kenny) come out to fix my brick and slate porch along with a block retaining wall. He replaced a part of the brick wall, added some rebar for reinforcement, pointed up several cracked joints and reset all of the slate. He also built a new section of retaining wall and reinforced the old one and pointed it up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
James W.
09/2012
5.0
fireplaces, masonry
+ 0 more
Very punctual, responsive, did beautiful works; looks like newPrice v. reasonable. Will always use him and refer neighbors to him. 27 yrs. experience
Description of Work: HE repaired broken brick steps, cracks in brick walls, reattached iron railing to brick pillar; repaired brick pillar which someone had backed into and broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
STEPHANIE Y.
10/2011
5.0
masonry
+ -1 more
Mr Kenneth Northam is an amazing craftsman! I was impressed with his professionalism, craftsmanship, work ethic and extremely reasonable rate. The job went smoothly from the estimate all the way to final clean up at the jobs completion. I will definitely use the Brick Doctor again! I have done business with numerous contractors but have never achieved this level of customer satisfaction before. I highly recommend the Brick Doctor!
Description of Work: Toothed out window and door on back porch, filled in entrance door with brick, filled in brick around French doors that replaced window, flawlessly matched mortar and brick on a home originally constructed in 1959. Removed all debris and conducted an extensive clean up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Masonry,
Concrete Pouring and Repair,
Ceramic Tile,
Fireplaces,
Doors,
Windows,
Stone and Gravel,
Decks and Porches
FAQ
VA. Brick Doctor is currently rated 4.9 overall out of 5.
VA. Brick Doctor accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, VA. Brick Doctor offers free project estimates.
No, VA. Brick Doctor does not offer eco-friendly accreditations.
No, VA. Brick Doctor does not offer a senior discount.
No, VA. Brick Doctor does not offer emergency services.
No, VA. Brick Doctor does not offer warranties.
VA. Brick Doctor offers the following services: Installation and repairs of tile step and fireplace & stone work.