West Shore Home Hampton

Mike and Ray did a great job removing our old bath tub and installing our new beautiful shower!!!! Awesome job!!!

Quick and easy, and the new shower is just beautiful. Curtis and Mike M. arrived on time (thank you!!), took care to cover and protect all surfaces, and efficiently removed the old tub and replaced it with the new shower. They were both courteous, professional, and highly skilled. We couldnâ t be more pleased, and will call West Shore Homes again for future needs of this type. Thank you!

Curtis and DQ did and excellent job...I would give them a 10 star if I could.

Hector and Q were the technicians that came to our home. They were very professional and courteous.

Hector and Q were the technicians that came into our house on 08/29/2020. They were amazing and explained everything thoroughly.

The installers, Curtis and DQ, did a terrific job of replacing our shower surround. One or both were working the entire time they were here. They kept us advised at every major point in the installation. Both were cheerful and friendly. The new shower is beautiful. We are happy in every respect.

Our Rep, Holly Bullard, is extremely cool, very personable, and very knowledgeable about the work being performed. The installers, Hector and H, did a fantastic job and were very knowledgeable, professional and clean. They were able to bang out 2 full shower replacements in 2 days. Going to look into West Shore Homes to replace my front door setup.

Curtis and DQ who did the install were absolutely professional, and very personable. They obviously know their craft and left everything clean and tidy. My new shower is beautiful and I can't believe they did everything in just one day. It was a most positive experience.

Very good organization

The work was done well, the installers left everything clean and we are happy with how things look and work. They were pricier than we expected, but after applying a coupon the price came closer to our budget.

Mike and his helper were excellent and cleaned up after themselves. Very professional and very experienced. They talked every step of the way. I would recommend them to everyone. I got what I paid for.

Very good organization

A few problems were corrected immediately. The end product- the complete revision turned out extremely well. We would use them again.

Took a little while to get them out, but they did a fantastic job on the bathroom remodel; in fact, so good we went back to them to do the second bathroom! Wasnâ t dirt cheap in price, but it was fair for the work they did. And there was one minor glitch that they came out and fixed right away. Definitely a good company for bathroom remodeling.

I did not like that they do bathroom remodeling but they have no plumber and the plumber they referred didnt do a good job

Very professional, clean and knowledgable

They performed the work expeditiously and cleaned up the area very well.

good work

Took out old tub and installed new tub but did not fix any of drywall that they decided to cut extra to install new tub. Left us with extra work and now have to hire someone else to finish their mess they left.

Overall they did a great job on the project they were hired to do. The communication was not good and there were disconnects between the salesman and the office/technicians. They made a mess in my living room when they removed the old wall surround that still had wet adhesive and got construction adhesive all over my hardwood floor and did not say anything. They offered to clean it but did not offer a pro but one of their workers that doesn't specialize in this so I did it myself. I would warn homeowners to be clear to protect and respect your property. As mentioned, they did a great job on what they were hired to do, a wall surround for my tub/shower.

Curtis, Adam and Romain did an excellent job remodeling our bathroom. It only took two days! They were prompt, courteous, proficient, neat and cleaned up well afterward. Our bathroom looks beautiful. I recommend them heartily.

I was very pleased with all aspects of this project - was able to get a quote quickly, installation was excellent and fast, customer service was very responsive.

They showed up on time and have been diligent about cleaning up after themselves. Project is as yet not finished, but seems to be on schedules.

Hector and Jacob are excellent. Our bathrooms are beautiful! Very professional workmanship!

I was hopeful about this company with a brief from the salesman about their quality of work and professional work and online reviews. I was looking forward to recommending this company to family and friends. Unfortunately, I had a terrible experience. On day 1 the worker did not know he had to remove tile in the shower and wall until I finally stepped in to tell him. He would have done the job incorrectly had I not stepped in. Plus he had to cross check me with the contract which in my opinion was negligence on his part not knowing what to do for the job.... the later proved to be more headaches with the job. My worker was already so behind that he had to use 3 full days vice the 2 initially said. Once complete I was advised to leave the bathroom alone for 24 hours. After that, I inspected the bathroom Further to find a HUGE list of poorly done work. To start- there were huge gaps of open seams with the caulking of the acrylic wall to the drywall. This is a huge headache for moisture intrusion and mold growth. There was also huge gaps around the shower drain appliances not sealed and I could visit me push the wall and feel a suction. The caulking used was clear and it was applied directly over purple and green drywall, therefore, looking hideous because it is unpaintable. The floors were bubbling and not properly placed down. The wall cracks were not removed and replaced with drywall as per the contract. The white new baseboards were left dirty and loose. There were parts where baseboard was forgotten completely. Walls that were not treated and it was bare tile remains. There were large gaps between baseboard and drywall leaving it messy and not aligned. The worst part is that the shower has an immediate leak, the sink has a leak, and the toilet doesn't t flush properly. It was all working fine prior to the installation and considering these workers are class A, these workers should have done the plumbing correctly! I paid for that service and it was completely neglected. This leaves me without a working shower, toilet, and sink. Hmm, a whole bathroom not usable after paying for a bathroom update? I am very disappointed with the quality of work and after saving money to get this project completed I have been left with a nightmare of a bathroom. It is like my money was wasted and the materials, quality of work, inconvenience, and efficiency was not worth it at all. Due to military obligations, I have been unable to have the service technician come to repair and fix everything. I am hopeful that I will see better results when he/she comes out, but the pure inconvenience and waste of money really bothers me that I paid for a service that was not done well. I question the whole installation job based on all the issues it had the first time.