The provider was late to report for installation, his crew was too small and therefore took three days to complete. The heads were not recessed enough so the second time (after grass grew back around heads) the grass was cut, several heads were mowed off. Then it took four months to get them back out to repair the system and they charged me for the service - they did not install correctly. On the day of the repair - four months after initial request for assistance - they were late by three hours.
Description of Work: Install lawn irrigation system
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$3,000
Renee B.
09/2012
1.0
landscaping, lawn service
+ 0 more
Unless I was hiring them over the phone it seems as though they were not interested in my business..
Description of Work: I called to get an estimate on the damages to my yard after a tornado. The young lady asked if I wanted them to do the work or just get an estimate for insurance. I told her that I cannot decide to give someone the job without an estimate for what needed to be done. I never received a call back.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Terry's Landscaping
As I recall the conversation being relayed to me, the caller asked for an estimate for her insurance due to damges done to her yard after the tornado, and it was explained to the caller at the time we were behind schedule(due to the storm) and we did not know when we could not come to complete an estimate. We apologize if there may have been any miscommunication in the response in reference to the insurance or given on whether the caller would be given a call back.
Diane M.
08/2012
5.0
irrigation systems, landscaping, lawn service
+ 1 more
Terry was on time for the estimate and was very knowledgeable about the zyosia grass I had chosen to use on my lawn. The crew came on time on the day scheduled, Thursday 8/16 and went straight to work. They were careful about my flowers, shrubs and trees as they broke up the soil and tilled. They worked quickly and efficiently, and cleaned the area completely when they were finished. Due to the irregular shape of my lawn and changes I made as to what would be sodded, we ran out of sod, but Terry was able to get sod and be back to lay the final amount on the following Tuesday, just 5 days. It would have been done Monday, but we had heavy rain on that day. I was not able to be there but the job was totally satisfactory in my absence. On that Tuesday they also attacked my back yard which was terribly overgrown and removed large weeds. filled holes, removed old wood flower bed dividers and mowed and hauled every bit of the mess away to the city dump.
Description of Work: Terry and his crew tilled, leveled, and laid zoysia sod, mulched flower beds, weeded and cleaned up my front yard. It looks even better than I imagined it. I am thrilled. My backyard was a jungle of overgrown grass and weeds with holes my dog had dug while chasing moles. Terry's crew completely cleared the yard, filled holes, and hauled away all the debris. I plan to have they come back to till and reseed the back in a few weeks. My neighbors are so pleased with the look of my yard that several got the address and phone number for future reference for their own yards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Philip L.
07/2011
5.0
irrigation systems
+ -1 more
The installation was perfect. The equipment used was top of the line. There is a two year warranty on all parts and labor and having Terry return to make a few adjustments was absolutely no problem. What impressed me the most was that the installers were professional and were in matching uniforms. A great job by all. I highly recommend Terry's Landscaping for any Irrigation needs that one would require. Additionally Terry provides the Landscaping requirements for our community here in Williamsburg.
Description of Work: We were given a detailed and precise Quotation by Terry McDonald when we requested an estimate on installing a complete irrigation system on our small yet difficult property. I was extremely impressed by the professionalism by both Terry and his employees prior to and during the installation of the compleat irrigation system!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Lawn and Yard Work,
Landscaping,
Landscaping - Lighting,
Pavers and Hardscaping,
Snow Removal,
Mulch and Topsoil,
Leaf Removal,
Lawn Fertilization & Treatment
FAQ
Terry's Landscaping is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
No, Terry's Landscaping does not offer free project estimates.
No, Terry's Landscaping does not offer eco-friendly accreditations.
No, Terry's Landscaping does not offer a senior discount.
No, Terry's Landscaping does not offer emergency services.
No, Terry's Landscaping does not offer warranties.
Terry's Landscaping offers the following services: Landscaping & Lawn Services,Landscape Contractors