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Custom Drainage Systems

Drain Pipe Installation, Basement Waterproofing, Landscaping,

About us

Small company. We do the work ourselves, no subs. Thorough inspection of drainage problem by Drainage Expert with over 20 years experience. Written cost estimate and diagram provided. Initial consultation fee $80. ($60. for Angie's List Members), applies to cost of job if we do work. No pushy salesman. Consultation for wet basement includes; inspecting the roof runoff, gutters, spouts and grading, (slope and type of soil around the foundation). Water tests if needed. Provide a Diagram and Detailed Estimate of solutions or available options. We do all forms of waterproofing though we feel it is in the customers best interest to keep water away from the foundation in the first place.

Business highlights

41 years of trusted experience

Services we offer

Wet Basements, Wet Yards, Wet Stairwells, Wet Window Wells, Wet Walls, Wet Garage Floors, Crack Injections, Soggy Yards, Erosion, Storm Water Run-off, Corrective Grading, Over Sized Gutters & Spouts, Bury Drain Pipes, French Drains, Dry Creek Beds, Waterproofing, Batterie Back up Sump Pumps, Yard Drains, Channel Drains, Driveway Drains, Retaining Walls, Egress Window Wells & Landscaping. We don't recommend: Pop up's on drain pipes, they clog and cause wet basements. Gutter helmets, need cleaning

Services we don't offer

Plumbing

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.828 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
4%
3
0%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 28 reviews

Christopher B.
03/2022
5.0
excavators, gutter repair, basement waterproofing, drain pipe
  + 2 more
Custom Drainage Systems (Matt Miller) performed approximately $12000 of exterior regrading and drainage work around this Falls Church residence in Feb 2022. He provided useful suggestions for controlling water infiltration around the below grade part of the house foundation including: amending, tamping, and regrading the soil around foundation, patio, and under deck; installing oversize gutters and down spouts; burying down spout pipes for proper flow; and reconstructing a brick walkout basement stairwell drain for improved flow. These suggestions were all documented in a simple but comprehensive contract proposal; nothing hidden. Matt was friendly, informative, and true to his plan. Work was performed cleanly and as scheduled, weather permitting. After excellent work at my own home, I recommended his services for this location.
Description of Work: amending, tamping, and regrading the soil around foundation, patio, and under deck; installing oversize gutters and down spouts; burying down spout pipes for proper flow; and reconstructing a brick walkout basement stairwell drain for improved flow

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Christopher B.
03/2022
5.0
basement waterproofing, drain pipe
  + 0 more
Custom Drainage Systems (Matt Miller) performed approximately $7200 of exterior regrading and drainage work around my principal residence in Dec 2021. He provided useful suggestions for controlling water infiltration around the below grade part of my house foundation including: replacing and resetting a window well; amending, tamping, and regrading the soil; and rerouting and burying down spout pipes for proper flow. These suggestions were all documented in a simple but comprehensive contract proposal; nothing hidden. Matt was friendly, informative, and true to his plan. Work was performed cleanly and as scheduled, weather permitting. I was impressed enough that I recommended his services for subsequent work at other locations.
Description of Work: replacing and resetting a window well; amending, tamping, and regrading the soil; and rerouting and burying down spout pipes for proper flow

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Alfred F.
06/2018
5.0
drain pipe
  + -1 more
Excellent!
Description of Work: Drain pipe installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Suzanne S.
02/2017
5.0
gutter repair, landscaping, drain pipe
  + 1 more
It's been about 18 months since the work was completed, and I can confidently say the outcome was fantastic - Matt designed a comprehensive solution that involved a new and better gutter system with a higher capacity, relocation of a downspout, and installation of catchbasins and two underground high-velocity drain pipes that take the water well away from the home. He and his crew were prompt, professional, and very hard working. The work site was always clean. Once installed, he made a few necessary adjustments to fine tune the solution. Our outside water management now works great, and our basement soon dried up and has been bone-dry ever since. All without ever touching the foundation or basement itself. Matt also has background and experience with trees and landscaping and was very sensitive to our concerns about carefully routing the underground pipes in the vicinity of some very large trees. Every interaction we had with Matt reflected great integrity and trustworthiness for Custom Drainage. If you have a water/drainage problem, make sure you get a quote from Matt before you make your decision.
Description of Work: We bought a 1966 home with known water issues in the unfinished basement. After taking ownership in mid-2015, we obtained several quotes for several solutions, some focusing on foundation and basement waterproofing and interior work, some focusing on water management outside the home. Matt seemed to best understand the problem and he offered a choice of solutions that made the most sense - his solutions addressed the causes of the water problem, not the symptoms (as I feared the basement solutions would do).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,675

Michael D.
04/2016
4.0
drain pipe
  + -1 more
CDS made an initial visit for a sizable job, but was slow in following up despite multiple requests for a proposal. While we would have expected the courtesy of a return call to let us know if they were not interested in our business or they were delayed, we did eventually receive a high quality proposal. Matt is very knowledgeable and was a top choice in our selection. However, the significant delay in his response meant that we needed to select another provider.
Description of Work: The supplier received good ratings with Angie's list so we inquired about an estimate.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


David M.
06/2015
5.0
drain pipe, landscaping
  + 0 more
Matt did an excellent job with our large drainage project. He carefully scoped out the project and we talked through a variety of options before agreeing the preferred solution. It was a project that lasted nearly four weeks, but Matt promised that he would stay on the project everyday once it was started until it was completed. Matt kept to his word, and we were very thankful that the job proceeded steadily. His small team was friendly and efficient, and they took great pains to be careful and thoughtful about what they were doing. They were very considerate of the neighbor's lawn, which we had to access for part of the project, and they cleaned up thoroughly and did a nice job in restoring effected lawn areas. It has been a pleasure to see the water from the recent heavy rains flow away to the creek rather than ponding in our yard and driveway! Again, Custom Drainage did a great job, and we recommend them highly.
Description of Work: Provided a comprehensive drainage plan to connect house downspouts to an underground pipe which discharges to creek behind house. Installed French drains around and under paver driveway, installed a channel drain, and cleaned and reset pavers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Jonathan E.
01/2015
5.0
drain pipe
  + -1 more
We had water leaking into our basement. Matt came out and spent an hour and a half looking at the property and talking with me about what was needed and the work he would do. He was extremely helpful and patient about what needed to be done. We also had a large tree in the same area we wanted to remove. Matt provided me with a detailed estimate including a hand drawn sketch of the work to be done. I asked for an email with the full plan and estimate in writing which he said he would email to me within a few days. I received the email as promised two days later with the full information. We had one issue which Matt resolved to our satisfaction and we agreed to use Custom Drainage for the work. We were told the work would begin within about a month. Two weeks later Matt called and said they were ready to go. They spent four days working on the job including a full day removing the large tree. The work looks great and most importantly does what it was supposed to do in keeping our basement dry. We had a few small issues we followed up with Matt on and he was extremely responsive and took care of them. In the end were were extremely pleased and would not hesitate to call Matt again.
Description of Work: Graded the side of the house to drain water away and removed large tree blocking drainage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Janig H.
11/2014
5.0
basement waterproofing, drain pipe
  + 0 more
Matt responded to my phone call the same day and was able to come out the next day to look at our sump pump. He is friendly, professional and I've learned a lot from him about grading and drainage. When we needed someone to fix the leak in our basement he provided a very reasonable estimate and we haven't had water in the house in the three years since the initial work was done. I have recommended Custom Drainage Systems to friends and neighbors and will continue to do so. We will definitely call Matt for future work if we need anything done.
Description of Work: He evaluated and fixed a sump pump that didn't pass a home inspection. As a repeat customer there was no charge. In 2011 Matt did a full evaluation of our basement, regraded around the house and added underground drainage system to fix a leak we had in the basement with every rain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris C.
08/2014
1.0
drain pipe
  + -1 more
Sent an e-mail to the address listed on their contact information page to try to set up an estimate. Left my contact information but they never called or returned my e-mail.
Description of Work: Nothing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Custom Drainage Systems
I have no record of receiving a request from Mr. [removed member name] . Though I hope he gives me another try. Please call Matthew @ 703 759-7252

Elizabeth B.
05/2014
1.0
drain pipe
  + -1 more
Mr. Miller appeared to be very knowledgeable and trustworthy. In reality, the work he did was not sufficient to solve our drainage problems, and when it rains heavily, our house will flooded if I do not go out in the pouring rain and bail water and shovel out a trench to drain it away. Mr. Miller said personally and in writing on his contract that he guaranteed his work would function as designed, and would revisit the site up to four times to make corrections at no cost to me. However, when I phoned him to let him know that his work did not solve our drainage problems, his office number (the same one listed above) was disconnected, and when I emailed him and called his cell phone, I was told that his company was "out of business" and therefore could not honor the guarantee. I am shocked and disgusted to see that he is back and operating under the same business name and address and phone number as before. I continue to have drainage problems, to the point where I must be home to personally redirect water during heavy rains. If I don't do that, my home will flood.
Description of Work: Graded the property in the back of our house, under our deck and on the right side of our house. Buried 4" pipes from 2 front right down spouts. Mulched in disturbed areas. Added soil under the back deck and raked out to slope away from the house. Added an extension to an existing downspout. Installed oversized gutters and spouts. Installed flagstones for a pathway.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,629

Response from Custom Drainage Systems
[member name removed] has every reason to be upset with me. In 2008, due to health issues, I closed my business for a period and was not sure if I could resume in this field. We started back up in early 2009 and have been going strong ever since. I appoligize to everyone, including [member name removed], for not being available during that time. Past customers always get priority with me and I stand behind my guarantee no mater how long ago we did the work. I have reached out to [member name removed] and I hope she allows me to make amends. Most leaks are due to surface water. Once we identify the source of the leak, we can control the flow outside and stop the leak by grading and other measures. There is almost always a detectible reason why rain water is getting into a basement or crawlspace. I hope I am allowed the opportunity to run water tests, identify the source and correct the wet basement for [member name removed]. Matthew 703 759-7252

Leo B.
05/2014
2.0
drain pipe
  + -1 more
After the good reviews here on Angie's List I attempted to call this company multiple times about a drainage issue. The telephone number never answered and when it went to voice mail the automated voice said no messages were being taken as the voice mail box was full. Then I sent an e-mail, and then another. No response after 10 days.
Description of Work: Never responded.

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

Response from Custom Drainage Systems
As much as we would like to, we just cant respond to every request durring and after heavy rains. Its rare that we can't handle all the calls we receive but this spring due to the non stop rain and our great reviews from Angies Lists we were getting over 30 calls before breakfast. It is our policy to respond to every request untill it interfeers with taking care of our current customers. We give priority to our current customers, previous coustomers and of course Angies List customers. In the rare event we can't get back to you, please try again when things have had time to dry out. Matthew (This spring when we had our first heat spell my A/C died. Most A/C companies could not return my call and those that could, could not come out for over a month. We bought a window unit and sweated for 2 months but we finaly got our new A/C. I understand what those companies where going through).

Robert D.
09/2013
5.0
drain pipe
  + -1 more
Matt Miller made an appointment convenient to my schedule and arrived promptly and prepared to evaluate my water drainage concern. The concern had to do with runoff from a neighbor's drainpipe crossing a mulched bed of mine and washing away topsoil everytime a good downpour occured. He patiently collected information, made sure he understood the problem completely and came to the conclusion that I didn't need his services. He recommended that I could solve my problem through a do-it-yourself landscaping fix involving a rock and grass bed strategically placed on the border of my and my neigbor's yard. In all, Mr. Miller was informed, professional and generous with his time and proved that he was more interested in helping my solve my problem than in generating work for himself. I would, without hesitation, call on Custom Drainage Systems in the future.
Description of Work: Spent more than an hour evaluating my situation and providing his professional advice

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily V.
09/2013
5.0
drain pipe
  + -1 more
Steve was very professional and helpful in discussing our options for addressing the drainage issues in our yard. He emailed us a very detailed and comprehensive estimate in less than 24 hours for us to review. We emailed him back with questions about the work (we were comparing two proposals at the time) and he was friendly and responsive to our queries. He was also very patient with us as we considered the work to be done. We didn't end up having the work done at all, but not because of anything Steve had any control over. We would consider hiring him in the future should our needs change again.
Description of Work: Steve (the owner) came to our home and provided us with an estimate to address drainage issues in our yard.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Anne V.
05/2013
5.0
drain pipe
  + -1 more
Yes, it went very well. Matt spent a considerable time looking and taking measurements of my back yard and then drew a nice drawing of what he was going to do. It involved burying the pipes from my downspouts and putting in two water collection systems and then connecting it to my neighbors system. He found a problem in my neighbors system and at no extra charge fixed it to ensure that my water would drain properly. Then he finished the project off very nicely with sod and cleaned up the entire worksite. I could not be more pleased. It rained hard the next day after the completion of the project and I had no standing water in my backyard
Description of Work: This company installed a complete drainage system in my back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tyanna E.
04/2013
5.0
drain pipe
  + -1 more
We very satisfied with the entire process. It was a very small project relative to the type of work I believe the company typically performs. However, it was still given the same attention to detail and quality workmanship a big client is likely to receive. The work was done on time, efficiently, and the clean-up was outstanding. They actually took care of grading problem the septic repair company had left, as well as cleaning up all the mud in our drive left by the septic company. Custom Draining receives extra bonus points in my book.
Description of Work: We needed to redirect the water from our downspout away from the back of the house. I contacted Matt Miller, who came out discussed the problem we were trying to solve. He gave us an estimate and worked the project into their schedule since we needed the work done quickly. Matt also took a look at another minor concern we identified and took care of it for us on the spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Bob M.
04/2013
5.0
basement waterproofing, drain pipe
  + 0 more
First of all, it is very unlikely that you will have to use a company like Custom Drainage more than once. My home quite unluckily lives in an an area (Matt said 1 in 200 homes has issues like mine has) where the water level rises & puts pressure on the house along particular points. Matt was honest up front about trying the most effective (both in terms of addressing the underlying issues & in expense) options in his experience first & going for more expensive options only when necessary. The work went very, very well. The exterior grading & exterior drains definitely will take away any exterior water coming up to the house & the interior drain work went fabulously . . . you honestly can't tell, since we have carpeting, that they even did the work. I would definitely use Custom Drainage again even though I think we will not need to - Matt's frankness & honesty and approach is something I was very comfortable with and I can easily recommend him to any friends with similar issues
Description of Work: I have used Matt (the owner) 3 times over the past 11-12 years and have been very happy with his approach to helping us with water issues in my basement. The most recent work we had done was exterior drainage & grading as well as the extension of interior ('French') drains around my basement. So essentially 2 projects to address the same issues . . . Matt gave us the option to do just the exterior but my wife & I have lived in the house now for 15 years & recognized the ebb & flow of water in our neighborhood so we went with both oprions to just get it addressed & in our rearview mirror . . .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Jeffrey T.
03/2013
5.0
basement waterproofing, drain pipe
  + 0 more
Custom Drainage Systems were very knowledgeable about the drainage system in our house. They divided the system to eliminate the problem we were having. They were very thorough and professional and took pictures of the project while at it so they were able to show us step by step what they did because we were not at home. After the work was completed, everything was perfectly cleaned up and they followed up to find out how everything was working. We will probably use them again this year for some more work.
Description of Work: We used Custom Drainage Systems. They re-graded around the edges of our house and brought in extra dirt to fill in the areas that were eroded and re-built the window well under our deck and one of our basement window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

G Charmaine G.
03/2013
5.0
drain pipe
  + -1 more
Matt Miller and his Crew were excellent. We had a broken drain from the roof through the yard, A tree's roots grew through the original drain pipe. Matt pointed out that it would be nonproductive to simply replace the pipe as the tree's roots would cause breakage again. He rerouted the drain as a french drain through the center of the front yard but it was discrete. We also had a sinking driveway right by the house face. We were concerned that the deluge of water in heavy rains would also pour through that depression and seep into the basement. Matt's crew patched the sink hole and advised care. They ALSO trimmed back our trees and bushes and left the yard mulched and seeded! This is their standard practice. Matt has a love of landscaping and a feel for how to prune trees and bushes "gently". Custom Drainage Systems is not the lowest or the highest cost but the estimate was very reasonable. I highly recommend them and would use them again. GCG
Description of Work: Frrench Drain and Gutter repair; sinking driveway; tree and bush trimming.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,220

Kevin W.
12/2012
5.0
drain pipe
  + -1 more
Excellent. Matt, the owner and manager, provided good drawings and explanation of the proposal and various options. He gave us good advice on other drainage issues too. Pricing was not the lowest--we got lower quotes--but it was still reasonable, and he was the most professional. so it was well worth paying a bit more. He and his colleagues performed the work on schedule and according to the agreement. They worked quickly and efficiently, but still did thorough and excellent work. Matt went above and beyond, incorporating changes and hooking into existing drainage systems. He planted grass and made the area look better than it looked before they began. However, the most important thing is that 10 months after the work was completed, the drainage system performed flawlessly in both yards, through multiple heavy storms, including the big storms in summer 2012 and the Hurricane Sandy rains. The yard looks much better and is not perpetually damp like it used to be. We and our neighbors would highly recommend Matt and his company, and would use them again.
Description of Work: Custom Drainage installed a full drainage system in an existing, long-standing severe flooding area of our back yard. The drainage system included french drain and other larger drains in several locations throughout the yard, and emptying into a county storm drain on our property. We went in on this project together with our neighbor, who was facing similar problems due to the same slopes and water flow into the area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Philip F.
11/2012
5.0
drain pipe
  + -1 more
I think the owner of the company came to give me an estimate. He is very personable guy and very knowledgeable. He gave me an estimate within 2 or 3 days with drawn-up sketched plans and itemized breakdown of the cost for various options. He provided five different options and prices. The estimate was pretty thorough and comprehensive.
Description of Work: Custom Drainage Systems gave us an estimate for drainage pipe in the back yard and French drain system.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

LAURA W.
08/2012
5.0
basement waterproofing, drain pipe
  + 0 more
Matt did a fabulous job. Went above and beyond what I expected. Very thorough and neat. Made sure the job was done right. I have full confidence we won't have any more water problems. He's just a good and decent business man and takes pride in his work. I really feel the best way to address the water issues is making sure water drains away from your foundation.
Description of Work: We have had water coming into our basement. We literally obtain 5 estimates. 3 of them wanted to put in drains, etc. in the basement as well as a sump pump. They would have to jack hammer the basement flooring. Seemed as if they were going to put a band-aid on the problem and deal with the water inside out rather than outside in. So we got 2 estimates from those who proposed regrading our yard to the water flowed away from the house. This involved removing lots of accumulated mulch as well as loose porous soil. Then they installed and compacted a layers a clay content soil. They also raised our A/C units and modified our underground pipes so there was a proper slope. Also moved a french drain that was previously poorly installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

ALAN S.
08/2012
5.0
basement waterproofing, drain pipe
  + 0 more
We had flooding in our basement which required us to rip up the entire floor. Matt came out and determined that the grading and sloping outside was not done properly and provided us with a detailed, itemized estimate for work he could do to correct the problem.He arrived when promised and was incredibly professional. We were impressed by the amount of time he spent really looking at all of the grading around the house and were even more impressed with the very detailed explanation (including drawings!) of the proposed work. He even came out BEFORE we had officially hired him to give us a "quick fix" because we were expecting heavy rains the next day and didn't want more water in the basement before the project started. He completed the work in the amount of time he had estimated and always left the work space clean and organized at the end of the day. We knew this wasn't going to be a cheap endeavor, but we have had absolutely NO water issues since Custom Drainage came out, which means we can now enjoy our basement again!
Description of Work: Custom Drainage fixed all of the grading and sloping, added fill dirt under our basement staircase (which should have been done by the builder but wasn't!), increased our drain pipes from 4" to 6" diameters, added new "T" drains in the yard and gave us a larger drain at the bottom of our basement staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Kimball B.
06/2012
5.0
drain pipe
  + -1 more
I have very rarely seen a company that is so professional, and good, at what they do. Our HOA decided not to do this project now, but we both feel that we would use no other company for this work in the future!Mr. Miller, CDS President, answered my call personally, and came promptly as scheduled to see our problem. We had 3 other companies also send representatives to come to give us proposals and estimates, but Mr. Miller was by far the most competent and thorough. He was the only professional to evaluate our property with a Laser Transit (a grading tool to precisely measure differences in land heights), and he provided us with 3 different possible solutions, with diagrams and costs for each. Mr. Miller went above and beyond to propose sound, workable solutions. And he volunteered to call VDOT to discuss a possible exception/permit to perform the best solution for us. Our issue included a disagreement with our HOA about how to proceed--they wanted to create a French Drain Dry Well to contain, not drain, the water. But Mr. Miller took the time to calculate water load/flow, and to explain to me, and to our HOA President, why this would not work. And, when queried by the HOA whether he would just do what they wanted, he declined. I have rarely seen a company with the integrity to decline payment for doing work they cannot put their faith and guarantee behind, even if it is the customer's only allowed solution. I think this is partly why CDS has a 97% success rate. I cannot say enough good about Custom Drainage Solutions, and the quality of their business approach. I give then my highest recommendation, and will call them first every time in the future!
Description of Work: Mr. Miller, from Custom drainage Systems, came to my home to evaluate draining standing/pooled water on our property and the Homeowner's Association property adjacent. He gave us a written, detailed (with diagrams) list of solutions with estimated costs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Maureen M.
05/2012
5.0
basement waterproofing
  + -1 more
He was great. He is very reliable and honest. Who will not take advantage of you. We also used him in 2009 that he warned us about the potential water leak in the basement that we eventually had to do. He is very knowledgeable. He has also done some work for our daughters new house.
Description of Work: We had a water leak in the basement that he took care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,340

Gena B.
02/2012
5.0
drain pipe, landscaping
  + 0 more
He is extremely creative and knows how to fix a problem and keep it solved. He uses just about everything he can between underground drainage systems and french drains to make a pathway for water to flow in the direction to get rid of the damage that the water was doing and does it in a very attractive way. He is more expensive than others, but his solutions are better than others.
Description of Work: We had outside drainage and landscaping work done. He landscaped our backyard so we would no longer have run off from our neighbors backyard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000
    • 1(current)
    • 2

Contact information

10612 Cavalcade St, Great Falls, VA 22066

www.customdrainage.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:30 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Pipe Installation,
Basement Waterproofing,
Landscaping,
Gutters,
Excavating,
Basement Remodeling

FAQ

Custom Drainage Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 3:30 AM

Custom Drainage Systems accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Custom Drainage Systems does not offer free project estimates.
Yes, Custom Drainage Systems offers eco-friendly accreditations.
No, Custom Drainage Systems does not offer a senior discount.
No, Custom Drainage Systems does not offer emergency services.
Yes, Custom Drainage Systems offers warranties.
Custom Drainage Systems offers the following services: Wet Basements, Wet Yards, Wet Stairwells, Wet Window Wells, Wet Walls, Wet Garage Floors, Crack Injections, Soggy Yards, Erosion, Storm Water Run-off, Corrective Grading, Over Sized Gutters & Spouts, Bury Drain Pipes, French Drains, Dry Creek Beds, Waterproofing, Batterie Back up Sump Pumps, Yard Drains, Channel Drains, Driveway Drains, Retaining Walls, Egress Window Wells & Landscaping. We don't recommend: Pop up's on drain pipes, they clog and cause wet basements. Gutter helmets, need cleaning
Plumbing

Contact information

10612 Cavalcade St, Great Falls, VA 22066

www.customdrainage.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:30 AM