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Water Pro Inc

Water Filtration and Softening, Plumbing

About us

Water Pro Inc. located in Gloucester Virginia, specializes in water treatment and water sampling for residential and commercial properties. We serve all of the Hampton Roads, Middle Peninsula, Northern Neck and Richmond areas of Virginia. At Water Pro, we know you want the safest water for your family. That's why our water analysts take the time to design systems that will meet your family's needs. We install and maintain water purification and filtration systems that are superior in quality and efficiency. Our systems can be engineered to meet any quality or quantity needs for your home or business. At Water Pro, we provide better water for better living. Our systems provide clean, safe drinking water which will not only make you feel better about the water you drink, but it will help to save you money. You will use less soap and detergent, and your plumbing fixtures won't have buildup from untreated water. Your skin will stay naturally smooth and your hair will feel silky clean. Your clothes will feel softer and retain color. Call or email us today for a FREE in-home water analysis.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial water treatment (Installation, Repair, Maintenance / Service Plans). Analysis & treatment. Drinking water systems / Reverse Osmosis. Repair & maintenance on most brands of equipment. Sampling for real estate closings. Replace jet pumps and well pressure tanks.

Services we don't offer

Repair or replace submersible well pumps

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-15 of 15 reviews

John H.
09/2017
5.0
water softeners
  + -1 more
On time with this company's excellent services ( Water Pro Inc.) My wife and I were very impressed with the owner & manager and the staff. Competent, courteous and the highest quality services are what Pro Water Inc. offers customers. I have owned other water systems, but Water Pro Inc. is the epitomy of excellence in their business.
Description of Work: Checked operation of entire system. Performed computer readout of system readout (lab computer) analyzed water and answered all questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
06/2017
5.0
plumbing, water softeners
  + 0 more
Excellent!
Description of Work: Install new water system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah C.
05/2017
5.0
water softeners
  + -1 more
Very well...Water Pro tested water for salt content and any other contaminants that would interfere with RO filtration and installed system. Make sure you order a storage tank consistent with your needs and the capacity of the RO system.
Description of Work: Installed an Reverse Osmosis system with 100 gallon a day capacity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

Frank & Sandy M.
05/2017
5.0
water softeners
  + -1 more
Water Pro was very reliable and punctual throughout the installation - all the employees and owner very courteous and knowledgeable.
Description of Work: In our area good water is very difficult to acquire - Water Pro came to our place, analyzed the water and recommended what treatments we needed. The systems they installed provided great water and is still working very well after 9 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Charles & Linda E.
05/2017
5.0
water softeners
  + -1 more
No problems. Did an excellent job. Could not have been any nicer-would recommend them to a friend.
Description of Work: Installed water filtration system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Amy G.
05/2017
5.0
water softeners
  + -1 more
Great! Excellent customer service & high quality equipment.
Description of Work: pricing for water filtration system; install & maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D. B. C.
05/2017
5.0
water softeners
  + -1 more
Very professional service. Highly competent technicians. Excellent results. Hellenbrand Promate 6.0.
Description of Work: Removal of old system and installation of new water treatment system. Water test.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,690

Don C.
04/2017
5.0
plumbing
  + -1 more
They quickly sent out repairman, repair was done quickly & professionally, insulation was removed/replaced/repaired in neat, professional way.
Description of Work: Leaky pipe under house or pilings, pipe covered with insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Response from Water Pro Inc
Thank you for taking the time to let us know about your experience with one of our technicians. We are happy to hear that he completed [Member Information Removed] thorough job to your satisfaction. Your compliments will be passed on to the technician and his supervisor.

William &Mary M.
04/2017
5.0
water softeners
  + -1 more
The original testing was expertly conducted and thoroughly explained. We were especially impressed with the number of parameters tested and the rationale behind the test design. Steve's experience and technical knowledge provided the assurance that we were being offered the exact services we needed, and nothing more. We purchased the recommended system, and the technician arrived promptly and performed a very neat and efficiently arranged installation. We were carefully and fully briefed on its operation, and the system is performing very well indeed. This is an excellent company, and the professionalism extends to every member of the team we interacted with. The office staff couldn't have been more personable and helpful when we talked with them on the phone. We are extremely happy with our decision.
Description of Work: Well water test and subsequent installation of a reverse osmosis filter system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Water Pro Inc
Thank you so much for taking the time to share your experience. I am so glad to hear that all interactions with our company were very good. I will make sure that all employees involved with your account are recognized. We look forward to serving you in the future!

Mike W.
01/2017
5.0
water softeners
  + -1 more
Perfect. The Water Pro technician was on time, efficient, professional, knowledgeable and had all of the tools and parts necessary to make the needed repairs during the first visit. I have recommended Water Pro and their services to neighbors of mine. They, too, are very pleased with Water Pro and the products and services they offer.
Description of Work: Warranty-covered work on a water purification system and annual maintenance of my water purification system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom T.
12/2016
5.0
water softeners
  + -1 more
Without a hitch, everything went well.
Description of Work: Purchase and installation of whole house water filtration and water softener system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,230

david W.
02/2016
5.0
water softeners
  + -1 more
unknown
Description of Work: They were on time, very personable, seemed very knowledgeable and trustworthy their solution seems very cookie cutter but to be fair the well water problems in our area are commonly known. That solution does probably work well everywhere here and he did explain what other solutions could and could not do. That was good service. When I have the money for a proper solution I will definitely call them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffrey G.
06/2014
4.0
water softeners
  + -1 more
Sales staff was professional and helpful, testing water in front of us and clearly explaining findings. Provider was prompt and courteous. System was installed and explained to us. Follow-up visit resulted in recommendations for additional work but with no pressure whatsoever.
Description of Work: New water treatment system

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Joshua F.
02/2013
5.0
water softeners
  + -1 more
over 4 years later and we have not had an issue with our water softener!
Description of Work: Water pro did a water analysis on our water and suggested a great system for our house. the install was very quick and the workers were very polite

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    9977 John Clayton Memorial Hwy, Gloucester, VA 23061

    http://www.WaterProInc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Plumbing

    FAQ

    Water Pro Inc is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Water Pro Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Water Pro Inc offers free project estimates.
    No, Water Pro Inc does not offer eco-friendly accreditations.
    No, Water Pro Inc does not offer a senior discount.
    Yes, Water Pro Inc offers emergency services.
    Yes, Water Pro Inc offers warranties.
    Water Pro Inc offers the following services: Residential and commercial water treatment (Installation, Repair, Maintenance / Service Plans). Analysis & treatment. Drinking water systems / Reverse Osmosis. Repair & maintenance on most brands of equipment. Sampling for real estate closings. Replace jet pumps and well pressure tanks.
    Repair or replace submersible well pumps

    Contact information

    9977 John Clayton Memorial Hwy, Gloucester, VA 23061

    http://www.WaterProInc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM