Specialize in Kinetico Home Water Systems and Water Treatment
Business highlights
14 years of trusted experience
Emergency Services Offered
Services we offer
Kinetico Home Water Systems and Water Treatment. We fix and repair water systems other than Kinetico as well. We also do bacteria samples upon request.
Services we don't offer
We do not offer plumbing services or well services.
They fixed an error caused by the plumber. The system works and we are pleased. We highly recommend them.
Description of Work: Solved water smell resulting from changes in system due to construction. They were prompt in coming and very professional and knowledgable. They installed the system originally and we have been totally satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Terri E.
05/2015
1.0
water softeners
+ -1 more
I hired another Company to come out and check our system...and it was NOT working! The first thing the new Company Technician did was test my water, and found that our system was NOT working (like I tried to tell the "technician" that Commonwealth Water sent out) He then found out that the system had not been set properly when it was installed...and that it would NEVER have cycled by itself because the setting was too low. The owner of Commonwealth Water called and denied that I was billed for the "service call". My Husband told him I was indeed billed for it, and had paid the bill. He said it was a mistake...and that we should not have been billed....did he send a refund of the charges? NO!! If it was a "mistake" that I was billed for a "service call" then I haven't seen any refund check! *** Update: I did receive a refund check of $110.00 from the owner ***
Description of Work: I called them because my water treatment system (Cost almost $3,000.00) that they installed was not working properly. Owner sent out a "technician" that seemed bothered to have to come out to check it. He turned a screw, was at my house for approx. 15 minutes...did NOT test my water...told me to cycle the other tank in about an hour...then left. Did not call me to see if that fixed it...THEN sent me a bill for $110.00 for a "Service Call"! Would NOT use them again any time in the future.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$110
Contact information
5222 George Washington Memorial Highway, Gloucester, VA 23061
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*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening
FAQ
Commonwealth Water Treatment is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Commonwealth Water Treatment accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Commonwealth Water Treatment offers free project estimates.
No, Commonwealth Water Treatment does not offer eco-friendly accreditations.
No, Commonwealth Water Treatment does not offer a senior discount.
Yes, Commonwealth Water Treatment offers emergency services.
Yes, Commonwealth Water Treatment offers warranties.
Commonwealth Water Treatment offers the following services: Kinetico Home Water Systems and Water Treatment. We fix and repair water systems other than Kinetico as well. We also do bacteria samples upon request.
We do not offer plumbing services or well services.
Contact information
5222 George Washington Memorial Highway, Gloucester, VA 23061