Brigg's Appliance, Inc.

appliance repair, small appliance repair service

About us

We are the third generation of family owned and operated appliance service. My grandfather opened an appliance store in downtown Williamsburg in 1956. It has always been our goal to provide the best service available. This has become even more important in today's world of big companies that focus on low prices on high volumes of retail sales with no attention or experience with providing service to the customer. Service is now our specialty. We no longer have the distraction of our own retail location and can focus on service. We are fully trained, experienced, and factory authorized. We fill in where they leave off and keep your laundry rooms and kitchens working for you.

Business highlights

33 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.774 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Showing 26-50 of 74 reviews

Richard O.
06/2019
5.0
Came within time frame and did call ahead. Was neat, clean, took care to protect the kitchen and seemed to know what to do and fix.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$145

Deidre L.
05/2019
5.0
We had a 10 year old GE profile side by side refrigerator. Briggs promptly diagnosed the issue, ordered the part, and got the repair done once the part came in. Appreciate having someone knowledable who could explain the issue and know exactly how to get it fixed. I would definitely recommend this business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$293

Thomas S.
04/2019
1.0
I called and set up an appointment to have my ice maker/water dispenser repaired. I was given a time frame and was told I would receive a phone call to let me know the repairman was on the way. I never got a call and the repairman never showed.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5


Ralph S.
04/2019
4.5
My dryer could not be repaired due to age and the fact that the control panel is no longer made. They arrived when scheduled and explained everything well but there was nothing they could do. Shame it cost me $95 to find out.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$95

Jack P.
04/2019
5.0
Prompt. Professional. Quality work. Good value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy M.
03/2019
5.0
Brigg s is dependable, on time and know their stuff. Very reasonable charge for repairing our LG dryer. I highly recommend this business!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzi G.
03/2019
5.0
Briggs Appliance was recommended to me by another satisfied customer in Williamsburg. I would now highly recommend them! I have needed to use their services twice in the last couple of months - first my washer, then my dryer. David and his assistant came within the time frame given, called before arrival, were efficient, courteous and pleasant... and fixed both problems rapidly! I feel sufficiently looked after in regards to my appliances knowing that I can call Briggs for their help!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie R.
02/2019
5.0
I would highly recommend Briggs Appliance. They confirm your appointment by e-mail and the work performed by David on repairing our refrigerator was done in a very professional and knowledgeable and courteous manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nathan H.
02/2019
5.0
Prompt service. Courteous and knowledgeable repair man. The price I paid to repair my fridge was so much better than a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana d.
02/2019
5.0
Friendly and courteous. Came when they said they'd be there.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John W.
11/2018
5.0
Repaired my ice maker, did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jeanne T.
08/2018
4.0
Grateful that they rearranged their schedule to fit me in. To me this was an emergency, but I am glad that they came.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$175

Susan S.
09/2017
4.5
prompt, efficient helpful

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Bill S.
07/2017
4.0
No comment

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Brenda B.
08/2016
5.0
Replaced the pump in our washer. Would highly recommend to everyone. Very courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wendy S.
06/2016
5.0
Mr. Briggs and his son have serviced several appliances in our home. We have found them to be professional, efficient and fair in their pricing. We would not hesitate to recommend their services/

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David D.
03/2016
4.0
Would recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linnie T.
12/2015
5.0
They were right on time. In uniform and very polite. They explained what the problem was and had the part stocked on the truck. Price was reasonable! What more could you ask for?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Micheal H.
02/2015
5.0
No work. Just a service call. Freezer was bad. 5 minutes for $85

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jim B.
05/2014
4.0
On time...good contact

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$210
    • 1
    • 2(current)
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Contact information

3811 Stream Drive, Gloucester, VA 23061

http://briggsappliance.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

Brigg's Appliance, Inc. accepts the following forms of payment: CreditCard
No, Brigg's Appliance, Inc. does not offer free project estimates.
No, Brigg's Appliance, Inc. does not offer eco-friendly accreditations.
No, Brigg's Appliance, Inc. does not offer a senior discount.
No, Brigg's Appliance, Inc. does not offer emergency services.
Yes, Brigg's Appliance, Inc. offers warranties.

Contact information

3811 Stream Drive, Gloucester, VA 23061

http://briggsappliance.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed