Skye Bruce Properties

Searched for our first home with Laura for over a year and a half. She was very patient, answered all questions, and was always readily available. We didn't always see eye to eye, but much of that probably falls on us do to our nervousness and high expectations. Throughout the experience, Laura remained professional and helpful. She helped us to purchase our first home and we are forever grateful. Great agent for first time home buyers.

How did it go? We received an offer 3 days after the house was listed, at the listing price, on Easter weekend, so we felt it went really well! We chose Laura Williams at Skye Bruce Properties to be our selling agent, over agents from other two other firms for the following reasons: Before we signed the agreement - Laura's sales presentation: - She was nice, very professional, low-pressure and very organized in her presentation. - We were happy with her suggested listing price. She didn't over-promise a price or low-ball a listing price, and the value she presented was supported with comps we felt were very reasonable and valid, in light of having a home with some nice uniquenesses. - She made us feel like she understood those uniquenesses which had drawn us to this house in this specific neighborhood, and she didn't base her valuation solely on the square footage and number of bedrooms or make us feel like our house was just a commodity which would be hard to sell. - She supported her ability to sell our house at her suggested listing price with a detailed 7-day marketing plan - She talked to us about the team approach we could expect from Skye Bruce. Other team-member specialists at Skye Bruce would start their work as soon as we signed the listing agreement. - Even though we had to delay choosing an agent for several months, in order to make required home repairs, she was always professional and low-pressure as she periodically stayed in contact The execution of Laura's marketing plan - the team approach went exactly as she had presented to us, and actually exceeded our expectations! Laura oversaw everything because we had already moved out of state, and she kept in close contact with us, while other Skye Bruce team members did their part as well: - One Skye Bruce specialist skilled in the visual arts and interior design helped stage our home (we had arranged for rented staging furniture to be delivered, but this person furnished art work and decorative touches for free from Skye Bruce's inventory that really made the house look great). - This specialist then photographed the home, put together the flyers, and photographed the virtual tour, and within the first 4 days after we signed the agreement, we were approving all of the marketing materials. - Skye Bruce employees were in place to respond immediately to requests for real estate showings, so we didn't have to worry about missed opportunities if Laura happened to be busy. - Once an offer was accepted, other Skye Bruce employees were assigned to assist the prospective buyers with access for inspections and all of the other things that needed to happen in order to keep the purchase on track. - Laura was our contact for getting the rental furniture picked back up, and all of the other things that needed to be wrapped up so we didn't need to come back to Richmond for closing. She was so great throughout the whole transaction. This is the third house we have sold, and this experience set the high water mark for us. We have experienced that different skills are needed to be a listing agent than for being a buyer's agent, and the relationship with a listing agent can easily get strained. Laura was transparent, smart, and so easy to work with, and backed by a great team. We are happy to recommend her and Skye Bruce wholeheartedly!