Simply Clean Carpet & Upholstery

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Simply Clean Carpet & Upholstery is an small locally owned and operated business. Owners Kenny Epps and Trent Walker both have over 24 years experience in Residential and Commercial Carpet, Upholstery, Area Rugs, Pet Urine Treatment and Tile & Grout Cleaning. Earning Angie's List (2019, 2018, 2017, 2016 & 2015) Super Service Award FIVE YEARS IN A ROW, speaks for the kind of cleaning experience you can expect. Call us and we will give you an honest accurate quote on your cleaning needs. Thank you

Business highlights

13 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Pet Odor Removal. Stain Protectants. Tile & Grout Cleaning & Sealing. Laminate Floor Cleaning And Mattress Cleaning

Services we don't offer

We do not Repair Ceramic Tile and we do not do Furniture Reupholstering

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 145 reviews

Clarice D.
09/2023
5.0
carpet cleaners, ceramic tile
  + 0 more
Simply Clean did an excellent job. Even though bathroom tile was old the expert cleaning brought it back to life.
Description of Work: Tile & Grout Cleaning kitchen and bathroom tile and grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Randall D.
10/2020
5.0
carpet cleaners
  + -1 more
Great Job! Very professional. In and out quickly. Carpet looks great.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelley D.
10/2020
5.0
carpet cleaners
  + -1 more
Great work, customer service, and punctual! Would definitely use them in the future.
Description of Work: Needed carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carol D.
09/2020
5.0
carpet cleaners
  + -1 more
IT WAS GREAT. CARPET HAD DOGGIE STAINS ALL OVER IT.
Description of Work: CLEANED STAINED CARPET
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Simply Clean Carpet & Upholstery
Glad we could help you with your project. Kenny Epps Simply Clean Carpet & Upholstery

Laura H.
07/2020
5.0
carpet cleaners
  + -1 more
Fine work. Professional and came with a mask
Description of Work: Wool rug cleaned. Dried quickly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lindswy M.
07/2020
5.0
carpet cleaners
  + -1 more
Really well: their cleaning product removed hard-to-lift spots is much better than off-the-shelf spot cleaners like Resolve.
Description of Work: Three area rugs and two hall runners.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Brandon J.
05/2020
5.0
carpet cleaners
  + -1 more
Kenny was very easy to work with on the phone. Pricing was consistent with other offers. Actual work was stellar. The rep did a great job, made the carpet look almost new, and was in and out in under an hour. Outstanding job and I will definitely hire again when I need work done.
Description of Work: Carpet Deep Clean on new residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Nancy H.
05/2020
5.0
carpet cleaners
  + -1 more
Prompt, courteous, very efficient worker. Rugs look so much brighter and clean.
Description of Work: Carpets and two oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita G.
04/2020
3.0
carpet cleaners
  + -1 more
He left my carpet to wet. And I was not satisfied with the carpet in the dining room. The bottom of the stairs was the worst spot and he did a good job with that but the dining room carpet still looks pretty much the same after it dried.
Description of Work: I needed my carpet cleaned

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Peggy P.
04/2020
5.0
carpet cleaners
  + -1 more
Went well. He was quick thorough, answered all my questions
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Simply Clean Carpet & Upholstery
Thank You !, We appreciate that you chose us for your project. Kenny

Betsy K.
02/2020
5.0
carpet cleaners
  + -1 more
Arrived promptly and worked quickly.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Tandalao F.
01/2020
4.0
carpet cleaners
  + -1 more
He was quick and prompt in coming. Came out on a holiday which was very accommodating!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan V.
12/2019
5.0
carpet cleaners
  + -1 more
Cleaning crew arrived on time and did a very good job. Was told rugs would take 4-5 hours to dry but actually took about 24 hours. Would hire again.
Description of Work: Cleaned 3 rooms of wall-to-wall carpet and two area rugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Dave S.
11/2019
5.0
carpet cleaners, floor cleaning
  + 0 more
This company is on my list to use over and over. I cannot even begin to say how fantastic they are. I was moving out of a condo I was renting. I had a very feisty and particularly nasty female old lady for a landlord. I needed someone who would make the carpet look new again and I needed someone to get the kitchen tile cleaned to like it was new because the landlady was particularly concerned about it. Simply Clean had that carpet looking fantastic and the kitchen floor looked especially like it was brand new. I think the landlady was just waiting to get as much as she could from my security deposit. After she did a walk through of the condo a few days later, she showed me some spots on the carpet that I could barely see. I called Simply Clean and told them the story. OMG...they were so friendly, came right out the next day and was able to get those spots out. I am thrilled with this company and don't think you can go wrong with the professional attitude, the price, and the terrific job they do!
Description of Work: Carpet cleaning and cleaning ceramic tile in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Lori L.
05/2019
5.0
carpet cleaners
  + -1 more
He showed up on time. Stayed an hour like they said it would take. The carpets look fantastic!
Description of Work: Clean Office Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Howard H.
02/2019
5.0
carpet cleaners
  + -1 more
They arrived a little early and completed cleaning in about 30-45 minutes. Offered a couple helpful suggestions. Would use again.
Description of Work: Cleaned familyroom and chairs carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Simply Clean Carpet & Upholstery
[Member Name Removed], Thank you for choosing Simply Clean Carpet and Upholstery for your cleaning needs. Share your experience with your friends and family. They will get the same great service all our customers enjoy. Kenny and Trent

BETTY G.
01/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Grreat. My furniture looks wonderful, and smells so fresh. I shall ask My Martin to return next year.
Description of Work: 4 sofas, and 3 arm chairs and 1 recliner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Christine T.
01/2019
5.0
carpet cleaners
  + -1 more
I was very, very pleased with Simply Clean! They were very responsive and delivered when they said they would. The gentlemen who performed the cleaning were courteous and professional. Plus, the price was right! I will be calling them back for another whole house rug cleaning again.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

cathy S.
12/2018
1.0
carpet cleaners
  + -1 more
The vendor never returned the call or email. The work has since been done by Hadeed.
Description of Work: The vendor never returned the call or email. The work has since been done by Hadeed.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Simply Clean Carpet & Upholstery
Mrs [Member Name Removed] I can't find where you called or emailed us. I will check our contact information to make sure it is correct. I'm sorry you were forced to use Hadeed. Kenny

jeanine L.
10/2018
5.0
carpet cleaners
  + -1 more
Great!Also,helpful advice was offered regarding future maintenance/cleaning.
Description of Work: Large Master Bedroom and sitting area and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Jennifer H.
09/2018
5.0
upholstery cleaning
  + -1 more
It went Great! The service techs were Very prompt and professional! And, our 16 year old furniture looks as close to brand new as you can get! Wonderful all the way around!
Description of Work: Sofa and recliner Upholstry cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JODI D.
06/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Arrived exactly on time. Carpets and furniture look great. This is the second time I have used them.
Description of Work: Sofa and Loveseat cleaned, and carpet in family room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Jennifer W.
04/2018
5.0
carpet cleaners
  + -1 more
Excellent! Arrived on time and very courteous when I ask more rooms and area rugs to be cleaned. Our carpet and furniture were in need of cleaning and these gentlemen did a thorough job! The carpet area was 1200 sq/ft alone, plus area rugs, sofas, club chairs, ottomans all of them cleaned beautifully. Simply Clean is the best! Thank You
Description of Work: cleaned multiple carpets, stairs, bedrooms, office, sofas, club chairs, ottomans and area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$762.3

Jeff T.
02/2018
5.0
upholstery cleaning
  + -1 more
They arrived when they said they would and got right to work after looking over the furniture informing me of what they were going to do. They did a great job and were very polite and courteous! I will hire them again!
Description of Work: Cleaned couch and loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paige V.
01/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The carpets and couch are very clean now! It got out multiple dirt and dog vomit spots. The crew was friendly and timely.
Description of Work: Carpet cleaning and couch cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

Contact information

3302 Merkner Dr, Glen Allen, VA 23060

http://www.simplycleanva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
3697192
Trade License Locale
Virginia
Trade License Authority
Henrico County
Trade License Expiration
07/18/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile

FAQ

Simply Clean Carpet & Upholstery is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Simply Clean Carpet & Upholstery accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Simply Clean Carpet & Upholstery offers free project estimates.
Yes, Simply Clean Carpet & Upholstery offers eco-friendly accreditations.
Yes, Simply Clean Carpet & Upholstery offers a 5% senior discount.
No, Simply Clean Carpet & Upholstery does not offer emergency services.
Yes, Simply Clean Carpet & Upholstery offers warranties.
Simply Clean Carpet & Upholstery offers the following services: Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Pet Odor Removal. Stain Protectants. Tile & Grout Cleaning & Sealing. Laminate Floor Cleaning And Mattress Cleaning
We do not Repair Ceramic Tile and we do not do Furniture Reupholstering

Contact information

3302 Merkner Dr, Glen Allen, VA 23060

http://www.simplycleanva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM