Simply Clean Carpet & Upholstery

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Simply Clean Carpet & Upholstery is an small locally owned and operated business. Owners Kenny Epps and Trent Walker both have over 24 years experience in Residential and Commercial Carpet, Upholstery, Area Rugs, Pet Urine Treatment and Tile & Grout Cleaning. Earning Angie's List (2019, 2018, 2017, 2016 & 2015) Super Service Award FIVE YEARS IN A ROW, speaks for the kind of cleaning experience you can expect. Call us and we will give you an honest accurate quote on your cleaning needs. Thank you

Business highlights

13 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Pet Odor Removal. Stain Protectants. Tile & Grout Cleaning & Sealing. Laminate Floor Cleaning And Mattress Cleaning

Services we don't offer

We do not Repair Ceramic Tile and we do not do Furniture Reupholstering

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-145 of 145 reviews

Anne R.
06/2015
5.0
carpet cleaners
  + -1 more
They did a wonderful job, were very accommodating on the schedule and my carpets have continued to look great over the past month. They got out a lot of stains in my daughter's bedroom. Will definitely use them in the future!
Description of Work: Cleaned all carpets in my house - including 3 bedrooms, stairs, living room, family room and hallway. Also treated for pet odor in family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diane R.
06/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The owner and associate showed up on time and cleaned 1000 ft of carpet and living room furniture. they completed the work in under 2 hours.They were very professional and removed stains from the carpet that other vendors said they could not remove. We were very pleased with their service and would highly recommend them.
Description of Work: Cleaned 1000 ft of carpet and living room furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon I.
06/2015
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Everything looks great. The cleaners were on time and knew what they were doing. I am very pleased with the results.
Description of Work: Cleaned 2 sofas, 2 chairs, 4 wool area rugs, several wool scatter rugs & one room of wall-to-wall carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$406

Jeanne D.
06/2015
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
I highly recommend this company. They were very punctual, extremely pleasant,, and did an excellent job of cleaning both off-white recliners and the area rug. They were very careful during the cleaning process and were confident nothing would damage the high-gloss wood floors (they were right!) Everything looks terrific.
Description of Work: Cleaned 2 recliners and 1 area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Charlotte M.
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were they only company to call me back quickly and they set up a time to come even though it was a Saturday. They worked h****** some old stains and did a great job making the carpet look better. The pews looked brand new! Since some of the stains came back to the surface after drying, Simply Clean came back on Monday and worked on them again. They really did try on all those stubborn stains and the carpet looked much better. Since it was the week before Easter, we were especially grateful for their professionalism and plan to call them again for our next carpet cleaning!
Description of Work: Cleaned the carpet and upholstered pews in our church sanctuary and foyer right before Easter Sunday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Laurie R.
05/2015
5.0
upholstery cleaning
  + -1 more
Arrived promptly, did work, were candid about what stains might not be removed. Neat, clean. Overall good experience. We had a bit of difficulty connecting initially over the time, but once we resolved that, there were no issues at all.
Description of Work: Clean and treat sofa and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Steven W.
05/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This is the 3rd or 4th time we've had Trent / Simply Clean clean our carpet. Trent is very professional, and does a great job cleaning the carpet. He uses a truck mounted steam cleaning system, that uses a rotating head instead of the standard carpet cleaning wand. The head has brushes which I think do a better job of cleaning the carpet, and it extracts the water just like normal. He always takes his time to remove any stains and arrives on time. Our daughter once spilled a can a salsa on our beige carpet, and Trent was able to completely remove the stain. We've used another top rated carpet cleaner from Angie's list, but we've been much happier with the results of Simply Clean. We highly recommend this company.
Description of Work: Simply Clean dry cleaned the carpet in our house (about 1,000 sq ft)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Debbie R.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very professional, timely and did a great job. They will be the only carpet cleaning company I use from now on.
Description of Work: The provider came and cleaned three bedrooms and I was able to schedule right then, when I needed them to come back a week later and clean two more rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan A.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Trent schedule the appointment very quickly accommodating to my schedule. He was on time and did the work quickly but thoroughly. Very professional and friendly. Would definitely call again.
Description of Work: Cleaned couch and carpet (8 x10).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Anthony R.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
All areas were cleaned up without any stains left behind- great job!
Description of Work: Trent cleaned our front living room from the many spills of two toddlers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Judith G.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were polite, professional and my rugs look great. Plan to use them again.
Description of Work: cleaned rugs in LR, DR, 2 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Ann N.
04/2015
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
After a terrible experience with Stanley Steemer, I called Simply Clean. I couldn't be happier. I had two love seats that had been in storage for a long time. They were choked with dust and my vacuum was certainly no match for the cleaning they needed! Now they look almost like new and the rugs look really good too. Trent and Kenny did a great job and I was surprised how quickly and efficiently they worked together. The price was very reasonable considering the outcome exceeded my expectations. Use these guys and I bet you'll be glad you did.
Description of Work: Cleaned two love seats and three area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bondy G.
02/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent communication. Professional and thorough. I had to be out of town during the cleaning and they completed the job during my absence with no problems. Great business and kind, thoughtful owners. Would use them again anytime.
Description of Work: Cleaned and Scotch guarded all carpets in the house including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Chris W.
01/2015
5.0
carpet cleaners
  + -1 more
Outstanding service. They were on time, very professional, and quick. The carpets look almost brand new. They got up all stains and treated pet stains with a deep cleaner as well. The carpets smell clean and look amazing. Will use again as needed and would highly recommend to anyone looking to get their carpets cleaned. I have used other carpet cleaners and was very pleased with Simply Clean. Simply clean has moved to the top in my opinion over other local cleaners. They have very good pricing as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189.9

Cynthia W.
12/2014
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
Trent warned me that a wool rug might not come completely clean, but, if you didn't know there had been a red wine stain on the rug, you wouldn't know it was there. Did a great job. Both he and ken were professional and prompt.
Description of Work: Cleaned our oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael F.
12/2014
5.0
upholstery cleaning
  + -1 more
Trent and Ken showed up and went right to work.. One set the equipment up while the other pre-sprayed the items to be cleaned. The oldest chair was in good condition but had the water stain. It was cleaned first and within 10 to 15 minutes I could see the stain being removed. This chair looks like new. The other chairs and the ottoman were than cleaned and also look like new. When they were finished the scent of citris was in the room and they finished within an hour. I had Trent look at a room that was carpeted and was destined for a pool table and I asked him if he could make the carpeting look much better than it currently did. I had cleaned it myself about a year ago and Trent told me that he felt that he could not do a lot more to it. I totally appreciated his honesty. They were very courteous and honest and I would use them again.
Description of Work: Cleaned 3 chairs and an ottoman. Had to remove a water stain from the one chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Bryan H.
12/2014
4.0
upholstery cleaning
  + -1 more
I called and they came out the same day. The price for cleaning our L Shaped couch was reasonable. I would use in the future. Our couch was not pretreated after we bought it. It is a cream/white color so they did the best that they could. I was happy that it turned out pretty well despite how hard it is to keep that color looking clean.
Description of Work: Cleaned Upholstery

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chris H.
11/2014
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Arrived promptly, worked quickly and efficiently. Even moved the sofa; most companies will only move light items. Carpet dried in a few hours and looks great.
Description of Work: Cleaned carpets in bedroom, hall, stairs, family room. Also cleaned sofa and 2 recliners.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

David L.
11/2014
5.0
upholstery cleaning
  + -1 more
Cleaning appointment went great. We had bought a deal for couch and chair cleaning, and added on getting the ottoman cleaned as well. Showed up, got right to work and were finished in no time at all. The living room looks great now! We would definitely use this company again. Thanks!
Description of Work: Cleaned couch, chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Duriechee L.
11/2014
5.0
upholstery cleaning
  + -1 more
Cort and Matt arrived early (after calling to confirm that it was okay with me), and proceeded to promptly clean my family room furniture. They did an excellent job, and were fast, efficient, and as a bonus, personable and friendly. My experience was great. The furniture looked and smelled great afterwards. I will say that if you have very stained furniture, (I had some dinginess in high wear areas on the chairs), don't expect a complete miracle. But my furniture was almost as good as new.
Description of Work: Cleaned microfiber sectional sofa and 2 upholstered chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

KATHLEEN S.
10/2014
5.0
carpet cleaners
  + -1 more
Trent was extremely prossional. My vacuum had broken so they vacuumed for me before shampooing. I had some spots including some old sillyputty and they removed it all! The carpet looks great. I will not wait so long for my next cleaning. Great job
Description of Work: Cleaned stairs, bedrooms and small walk-in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kelly P.
09/2014
5.0
carpet cleaners
  + -1 more
Awesome!! I have an office with carpet that's 10+ years old.... they took white-that-had-gone-grey carpet and made it almost white again! I was told up front that they didn't think the office was going to clean up very well and I said, "just give me the best that you can".... WOW. It looks great considering. The family room looks FANTASTIC! They went over it again and again to ensure the spots were removed. VERY pleased with the job done. I won't call anyone else in the future! Passed a card on to my sister who was 'wow-ed' by the work done. Her house is on the market and she will more than likely give a call to spruce things up a bit.
Description of Work: Cleaned family room carpets, stairs and office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Janet F.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Everything looks fabulous! Trent and Kenny arrived within the allotted one hour and were extremely professional. They looked over the areas needing assistance and Trent gave me a price. Of course as they were here I added in some things but they did not pressure me. They work efficiently as a team. I would highly recommend them!
Description of Work: This is the second time I used Simply Clean. I had them do a lot more this time. They cleaned carpets in the master bedroom, family room, upstairs hallway and the stairs. They also cleaned upholstery on a large couch, ottoman and wingback chair. They pretreated all spots in advance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from Simply Clean Carpet & Upholstery
Thank you very much for the review of our company and services. We truly appreciate every kind word shared by our customers. Kenny and I take pride in the work we provide for our customers. We look forward to helping you once again in the future! Thank you, Trent Walker Simply Clean Carpet & Uph

Elizabeth A.
05/2014
2.0
upholstery cleaning
  + -1 more
The cleaners were practically through cleaning 2 rooms before I was able to get home. I had left instructions that the carpets were to be steam cleaned with enzyme cleaner (an extra $45) and that complete steam recovery was to be used. The cleaner lied to my face, saying that the rugs were steamed clean - although the swirl marks from the hot water cleaner were obvious. There was enough water and soap residue left in one room that I slid across the floor when I went in. Five hours have passed and that particular carpet is still wet. When I put down a towel and stood on it, brown footprints were visible on the towel. There is a sticky residue on both carpets. I have never seen such an unprofessional job. Having them come back to "fix" the problems is the last thing I want.
Description of Work: Cleaned the carpet in 2 rooms with enzyme cleaner to remove dirt and pet stains.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$130

Maureen E.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I decided to give Simply Clean a call based on the recommendation of a friend. I have used different cleaners in the past with mixed results and wanted to find a new company. I couldn't be happier with my decision. When I contacted Simply Clean I spoke with Trent the owner who went over my needs and explained the process they use. He gave me a quote to clean and we scheduled an appt for a couple of days later. The day of the appt he arrived on time. We went over the concerns i had on the carpets from the kids. The cleaning took a couple of hours. After he was done the carpets look great all the stains were gone. The sofa and chair also cleaned up well. I would highly recommend Simply Clean to my friends and family. Trent was prompt and professional and the cleaning was great!!
Description of Work: Cleaning of a family room, sofa, chair and ottoman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

3302 Merkner Dr, Glen Allen, VA 23060

http://www.simplycleanva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
3697192
Trade License Locale
Virginia
Trade License Authority
Henrico County
Trade License Expiration
07/18/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile

FAQ

Simply Clean Carpet & Upholstery is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Simply Clean Carpet & Upholstery accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Simply Clean Carpet & Upholstery offers free project estimates.
Yes, Simply Clean Carpet & Upholstery offers eco-friendly accreditations.
Yes, Simply Clean Carpet & Upholstery offers a 5% senior discount.
No, Simply Clean Carpet & Upholstery does not offer emergency services.
Yes, Simply Clean Carpet & Upholstery offers warranties.
Simply Clean Carpet & Upholstery offers the following services: Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Pet Odor Removal. Stain Protectants. Tile & Grout Cleaning & Sealing. Laminate Floor Cleaning And Mattress Cleaning
We do not Repair Ceramic Tile and we do not do Furniture Reupholstering

Contact information

3302 Merkner Dr, Glen Allen, VA 23060

http://www.simplycleanva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM