Simply Clean Carpet & Upholstery

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Simply Clean Carpet & Upholstery is an small locally owned and operated business. Owners Kenny Epps and Trent Walker both have over 24 years experience in Residential and Commercial Carpet, Upholstery, Area Rugs, Pet Urine Treatment and Tile & Grout Cleaning. Earning Angie's List (2019, 2018, 2017, 2016 & 2015) Super Service Award FIVE YEARS IN A ROW, speaks for the kind of cleaning experience you can expect. Call us and we will give you an honest accurate quote on your cleaning needs. Thank you

Business highlights

13 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Pet Odor Removal. Stain Protectants. Tile & Grout Cleaning & Sealing. Laminate Floor Cleaning And Mattress Cleaning

Services we don't offer

We do not Repair Ceramic Tile and we do not do Furniture Reupholstering

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-145 of 145 reviews

Mose M.
01/2018
5.0
carpet cleaners
  + -1 more
The team did an excellent job of cleaning carpets. They were professional and thorough. This is the second time I've used them to clean my carpets.
Description of Work: Carpet Cleaning through House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mose M.
01/2018
5.0
carpet cleaners
  + -1 more
The team arrived on time and quickly cleaned the carpets. There were three levels and over 1700 sqft and all went exceptionally well. Very professional and courteous.
Description of Work: I had all the carpets cleaned in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

RICHARD H.
01/2018
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
on time and professional. excellent results with the carpet in one room and stairs particularly considering the age of the carpet (25+ years) and that it had not been professionally cleaned in many years.
Description of Work: clean carpet in two rooms, carpeted stairs, and three area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

Laurie R.
01/2018
5.0
upholstery cleaning
  + -1 more
fine. Sadly, our chair covered in bright yellow had dark stuffing underneath which showed through after the cleaning, but there was no way to know that in advance.
Description of Work: upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary A.
11/2017
5.0
upholstery cleaning
  + -1 more
Great. Sofa looks and smells wonderful.
Description of Work: Cleaned sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William B.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Kenny was terrific, very attentive and accommodative. He got here as soon as possible and was so helpful. This is 2nd time I’ve used them (first was for an upholstery cleaning which was great as well) and found them originally on Angie’s- I couldn’t be happier and am even more confident using Angie’s list for work done - thank you!
Description of Work: We had a bad spill that was on a thick bedroom rug 2 days before Thanksgiving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Andrew G.
11/2017
5.0
carpet cleaners
  + -1 more
Extremely well done. Very Professional.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine C.
10/2017
5.0
carpet cleaners
  + -1 more
Our initial and planning communications were with Kenny via Angie's website and telephone. Kenny clearly described what to expect, who would be doing the work, about how long it would take, scheduled an arrival window, and discussed payment options with me. On the scheduled day, Trent & Ross finished their job previous to ours and called to see if they could start our job a little early. We said, "Of course!" When they arrived, we showed them the areas needing cleaning and the stains we wanted them to try to remove. Trent said he thought they could remove the stains; would at least give it a good try. Before starting, he described how they would do the job, about how long it would take, what to expect after they finished, and what precautions we should take after the cleaning. Both Trent and Ross were very professional and friendly at the same time. Encouraged questions before, during, and after the job and stressed they wanted us to be 100% satisfied. We were! After they finished, the carpet looked great, all the stains had been removed, and indentations from where a file cabinet and a few other pieces of furniture had been sitting had been "fluffed" and no longer visible. We could not have been more satisfied with every aspect of job, from initial contact to waving them good-bye and strongly recommend using them if you need your carpets cleaned!!
Description of Work: We had the carpet in 4 bedrooms, a hallway, and stairs (total about 1,100 sq. ft.) cleaned. Additionally, there were several stains - mostly coffee, but one bad rust stain - we asked them to try to remove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

G Duane G.
09/2017
4.0
carpet cleaners
  + -1 more
Very well. Tech was punctual and knowledgeable. Receptive and understanding of our needs. Work was completed in a reasonable time frame and of good quality.
Description of Work: 4 rooms of carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Gregory S.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The 2 man crew (owners) showed up on time. Professional and personable. They cleaned a rug that we were going to throw away due to dog vomit. Also, a white sofa that was brown before they started working on it. We also had a fabric protector, which was extra, put on the sofa. The results for both projects were beyond expectations.
Description of Work: Upholstery and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Theresa M.
08/2017
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Wonderfully.. very satisfied with quality of work
Description of Work: Showed up right on time. Cleaned some area rugs, rooms with carpet and two sofa's Great job ! Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

vicki S.
08/2017
5.0
carpet cleaners
  + -1 more
They were great, on time, reasonably priced.
Description of Work: Rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris J.
07/2017
5.0
carpet cleaners
  + -1 more
Great! A stain did not come out as well as I had hoped (it was a really bad stain so I was doubtful it would ever get out), but they came back the next day with a tougher product at no charge and actually got the stain out!
Description of Work: Cleaning an area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

G Duane G.
07/2017
5.0
carpet cleaners
  + -1 more
The service people were very personable. They were very informative. They arrive on time. They complete the work fairly quickly and leave good instructions on drying time and everything else.
Description of Work: It was an Angie's List special.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

G Duane G.
07/2017
5.0
carpet cleaners
  + -1 more
They were good. Once we made the reservation on Angie's List they called back the same day or the next day. They came out on time. They did the work on time.
Description of Work: It was a little less square footage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cynthia G.
06/2017
5.0
carpet cleaners
  + -1 more
Simply clean came on time, and did a great job. Very professional.
Description of Work: LR, BR carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Jim M.
06/2017
5.0
carpet cleaners
  + -1 more
Great. They were very professional and did a great job.
Description of Work: Large 360 sf carpet in our rec room needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vanessa R.
06/2017
5.0
carpet cleaners
  + -1 more
On time, went well, professional. Paid extra for two additional bedrooms.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Michael L.
06/2017
5.0
carpet cleaners
  + -1 more
Went good. Good customer service and results.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Cozzette A.
05/2017
5.0
carpet cleaners
  + -1 more
Simply Carpet clean showed up right on time, and cleaned all my carpet for a reasonable price. They were extremely helpful, I would definitely use them again. All the reviews that I read prior to selecting them were good, now I know why. :0)
Description of Work: I had my carpets clean in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael L.
05/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very well. Our carpet was well overdue for a cleaning so they had a pretty big job. They were prompt, very professional, friendly, and most importantly, they did a great job. They even returned to re-treat some problem areas. We'd choose them again.
Description of Work: Carpet and rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robin W.
05/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Simply clean came to our home and they were very professional and assessed the issue before cleaning the area. They were great guys and said if we felt the problem still existed after the carpet had dried we could call back and they would re-do the area free of charge. True to their word, they came back and cleaned the area again. It turned out great and we plan to use Simply Clean in the future to clean our other rooms. The cost was very reasonable and scheduling was done within a reasonable time. I would highly recommend using Simply Clean!
Description of Work: We had an area of carpet in a bedroom that had pet damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Michelle G.
03/2017
5.0
carpet cleaners
  + -1 more
Trent and Ken did a great job! They were punctual, arriving near the beginning of their two hour window. Both gentleman did a walk-through with me to assess what work would be done and Trent gave me the rate, which included cleaning, pet odor removal and stain protection for our master bedroom, our son's room, office, hallway, and steps (somewhere around 1000 square feet). We had a senior dog that we recently put down and our poor girl pretty much lost all bladder and bowel control. We always cleaned up each accident, but I'm sure there was plenty of residue that we couldn't see or clean ourselves. We moved into our house less than a year ago and the carpet was brand new then. Thanks to Trent and Ken, it looks and smells brand new again! Two thumbs up for a very professional and thorough job, guys. Keep up the good work!
Description of Work: Carpet cleaning, pet odor removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Diane B.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very easy to deal with and work was done very professionally.
Description of Work: carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward C.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great. They did a great job and were fast.
Description of Work: Clean wall to wall carpets that were stained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Contact information

3302 Merkner Dr, Glen Allen, VA 23060

http://www.simplycleanva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
3697192
Trade License Locale
Virginia
Trade License Authority
Henrico County
Trade License Expiration
07/18/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile

FAQ

Simply Clean Carpet & Upholstery is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

Simply Clean Carpet & Upholstery accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Simply Clean Carpet & Upholstery offers free project estimates.
Yes, Simply Clean Carpet & Upholstery offers eco-friendly accreditations.
Yes, Simply Clean Carpet & Upholstery offers a 5% senior discount.
No, Simply Clean Carpet & Upholstery does not offer emergency services.
Yes, Simply Clean Carpet & Upholstery offers warranties.
Simply Clean Carpet & Upholstery offers the following services: Carpet Cleaning. Area Rug Cleaning. Upholstery Cleaning. Pet Odor Removal. Stain Protectants. Tile & Grout Cleaning & Sealing. Laminate Floor Cleaning And Mattress Cleaning
We do not Repair Ceramic Tile and we do not do Furniture Reupholstering

Contact information

3302 Merkner Dr, Glen Allen, VA 23060

http://www.simplycleanva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM