Description of Work: front landscaping and replacing of shrubs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Deborah A.
03/2012
5.0
landscaping, lawn service
+ 0 more
Rivers Edge Landscaping LLC has really good prices and a very friendly staff.
Description of Work: I bought plants and shrubs from Rivers Edge Landscaping LLC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Alexis Q.
01/2008
2.0
landscaping
+ -1 more
Our experience with Rivers Edge was good at first. Mark came and gave us an estimate for a total of three monthly services. They came out the first time and finished the first of three rounds. My husband and I really liked Mark so we asked him to give us a quote for hardscaping which he said he would call us with within the next week. Well, after waiting two weeks we gave Rivers Edge numerous phone calls and nobody ever answered the phone or called us back for a month. We were beginning to think we had been had. At first we were upset that we weren't getting the quote but then more time passed and they never came back for our last two rounds that we had already paid for! After leaving many messages, they ended up quoting us the wrong material AND they FINALLY came out for the second round (2 months later and in December) which we wouldn't have known about if we hadn't shown up at our house to see them fertilizing since they never returned our calls. Still waiting for the third round.
Description of Work: Yard aeration, fertilization, seeding. Some landscaping.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$1,200
Response from RIVERS EDGE LANDSCAPING LLC
THINGS BEGAN WELL BUT WHEN WE ARRIVED TO DO THE WORK, A LOT OF CHANGES WERE MADE, CAUSING US TO SPEND MANY (UNPAID) HOURS AT THE GREENHOUSE. THE DESIGN CHANGED MANY TIMES DURING THE DAY, AND A JOB THAT SHOULD HAVE TAKEN A COUPLE HOURS TOOK ALL DAY. AS WE WERE FINISHING, WE DISCUSSED A NEW DRIVEWAY THEY WANTED. I TOLD THEM THE WINTER MONTHS ARE BEST FOR ME TO DO THAT TYPE OF WORK. I EVEN OFFERED THEM 10% OFF IF THEY WOULD WAIT BECAUSE OUR SCHEDULE WAS SO FULL. WHEN I CALLED WITH THE QUOTE, THEY WERE SURPRISED BY THE AMOUNT. THEY CHANGED THE SCOPE OF THE WORK AND AGAIN, I SPENT A LOT OF TIME ON THE DESIGN FOR WHICH I RECEIVED NO COMPENSATION. IN FACT, THIS EXPERIENCE INSPIRED US TO CHANGE SOME OF OUR POLICIES FOR PROJECT WORK. I FEEL THAT WE WERE MORE THAN FAIR! THEY WERE ON A BUDGET AND I HELPED THEM OUT, WE COMPLETED THE WORK TO THEIR SATISFACTION AND ON BUDGET DESPITE THE MANY CHANGES, I WAS VERY CLEAR ABOUT THE DRIVEWAY AND THE TIME FRAME FOR THE WORK, AND I SPOKE WITH THEM SEVERAL TIMES. IN THEIR OWN WORDS, THEY “REALLY LIKED US.” I CARE A GREAT DEAL ABOUT CUSTOMER SATISFACTION AND WANT OUR CLIENTS TO BE PLEASED WITH OUR WORK (AS THEY WERE…). I APPROACH THE INTERACTIONS I HAVE WITH EACH OF OUR CLIENTS AS A RELATIONSHIP. AS WITH ALL RELATIONSHIPS, SUCCESS REQUIRES BOTH PARTIES TO WORK TOGETHER, ESTABLISH CLEAR EXPECTATIONS, AND COMMUNICATE EFFECTIVELY. UNFORTUNATELY, I FEEL AS THOUGH THEY AND I WERE NOT ABLE TO DO THE THINGS NECESSARY TO BUILD SUCH A RELATIONSHIP.
MATT & LAURA B.
10/2007
5.0
landscaping
+ -1 more
They are wonderful! Mark and all of the guys that worked on the project are great! They are extremely easy to work with, considerate, knowledgeable and meticulous. The yard looks great and will be ready to mow shortly.
Description of Work: River's Edge mowed our lawn while we were initially relocating to Richmond. Most recently they gave us a back yard and irrigation where we had none. Mark brought in topsoil, graded, seeded and expanded our irrigation system to include the back yard. As part of the same effort, he aerated and overseeded the entire yard. In the future, they will provide our fertilization and weed control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
08/2006
5.0
lawn service, lawn treatment
+ 0 more
We experienced a great service here. They were dependable, reliable and responsive on our phone calls taking immediate action. They came at our discretion making it convenient to our scheduling. I could really tell the difference when they aerated our lawn. They didn t miss anything not even the tight spots and around the shrubs.
Description of Work: They fertilized, aerated, mowed the lawn and sprayed chemicals for crabgrass and other unwanted weeds on my 1/4 of an acre lawn. They charged me $140 for 4 times a year to fertilize and for weed control and $35 to $40 for mowing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Pat K.
07/2006
5.0
landscaping
+ -1 more
They were a very good company and I trusted them to come out to do my property. I liked the results that I saw as well as the decent price. My lawn had really turned around since they have been coming out. They answered all my questions and explained anything I didn't understand.
Description of Work: They installed a sprinkler system, put in mulch, and seeded the lawn. They also sprayed the front and back of the lawn for weeds six times per year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
PATRICK F.
07/2006
5.0
lawn service
+ -1 more
A Plus comes whenever the grass needs to be mowed which is at least three times a month. We pay by the month. We have a medium sized yard and it takes about 1/2 hour for them to mow it with two lawn mowers. They also blow the leaves and trim as needed.
Description of Work: A Plus mowed our lawn last time and cleaned up after themselves.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Mulch and Topsoil,
Leaf Removal,
Lawn Irrigation
FAQ
RIVERS EDGE LANDSCAPING LLC is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
RIVERS EDGE LANDSCAPING LLC accepts the following forms of payment: Check