Dishonest and pushy salesman who misrepresented the company's affiliation with the BBB (they list it on their contract but are not a member). Committed to starting work within 7-8 days, did not start for 60 days. Work was done poorly and contractor refused to correct the defects unless I paid more money. Similar experiences can be seen on the Richmond BBB web site. Numerous complaints and several instances where they have taken a deposit and not performed the work.
Description of Work: Screened porch renovation. Replacing screening and siding, correcting gaps in door(s).
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Jenny M.
01/2012
5.0
siding, replacement windows
+ 0 more
They came in and gave me an estimate, I was not please with their contractor. In the end they did do a nice job. There was a communications issues. I wasn't please with him but, they don't use him anymore. The contractor didn't do it the way it was suppose to be done, I had to stay on him still he did it the way I said it was to be done. The overall experience with the company was good but the contractor was not a good experience.
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Service Categories
Siding,
Windows,
Decks and Porches
FAQ
Richline Windows and Siding LLC is currently rated 3 overall out of 5.
No, Richline Windows and Siding LLC does not offer free project estimates.
No, Richline Windows and Siding LLC does not offer eco-friendly accreditations.
No, Richline Windows and Siding LLC does not offer a senior discount.
No, Richline Windows and Siding LLC does not offer emergency services.
No, Richline Windows and Siding LLC does not offer warranties.