Rags 2 Riches Cleaning

This is an awful cleaning service. According to their website a general cleaning includes the following things- I've highlighted what wasn't done when they came to clean my house... BATHROOMS We clean the entire bathrooms in detail. A partial list of areas that we clean are: Scrub all showers and tubs, while eliminating mildew and soap scum. Clean toilets in detail, while eliminating circles that form in toilets, leaving them white and clean. Clean bathroom floors leaving them squeaky clean- NOT DONE IN OUR FULL BATH Mirrors and lights above mirrors. Dust all relevant items and furniture in bathrooms.- BACK OF TOILET TANK NOT DUSTED Clean and disinfect sinks. KITCHENS Stoves are cleaned in detail, lifting the burners out and cleaning beneath them. The filter is cleaned as well, eliminating greasy residue. BURNERS NOT CLEANED. Microwaves are cleaned inside and out. INSIDE OF MICROWAVE NOT CLEANED Refrigerators are cleaned in detail on the outside, including the top of. All appliances are cleaned, including toasters, coffee makers, blenders, etc. Cabinet doors are cleaned- CABINETS NOT CLEANED. Countertops are cleaned Floors are cleaned in detail,leaving them squeaky clean. We eliminate cobwebs. COBWEBS NOT CLEANED. DUSTING & VACUUMING- NOTHING WAS VACUUMED IN MY HOUSE We dust in detail with furniture polish and glass cleaner, picking up items, pictures, etc. and dusting beneath them (unless instructed not to do so).SIDE TABLES IN LIVING ROOM AND TOPS OF BOOKSHELVES IN BEDROOM NOT DUSTED We dust pictures frames on walls.- NO PICTURES DUSTED We change beds: When you would like any beds changed, please leave clean linens out so they can be changed We eliminate cobwebs in each room. BEDROOMS AND LIVING ROOM STILL HAVE COBWEBS We clean all ceiling fans. NO FANS WERE CLEANED We clean window sills and windows (upon request). NO WINDOW SILLS WERE CLEANED IN MY HOUSE. Aside from all this, they didn't clean one of our three bedrooms, or our hallway, mudroom or our entryway... they didn't bring a vacuum so they didn't vacuum any of our rugs, they didn't do any baseboards or doors, they didn't even clean the floor under our couch in the living room! It was awful. I have no idea what the two women who were in our house for 3 hours did with themselves, but it wasn't cleaning anything. I did call the owner Dana to ask that she correct this situation, but I haven't heard from her. I'll never use this service again, and I strongly discourage anyone else from using them.

It was a TOTAL waste of money!

Rags to Riches was a total waste of money. Very unhappy They asked me right away what my priority was because I only paid for 3 hours. I told them the kitchen bathrooms and moping floors. The wood floors had puddles as well as the (all floors wood) bathrooms, I had to go over the floors to sop up all the excess water, she did help me with that. The girl told me this is how they always do it. I went to the Kitchen to see how that looked.........The sink was filthy so I cleaned it with fantastic and showed the girl that it was not cleaned at all, she said that they got so many calls from living social and they were really busy and had to train new people, but never offered to finish cleaning the sink. The stove and micro wave were not done either. they sent 2 girls for 3 hours . They did vacuum and dust