Mr Handyman of Richmond

They are pretty good on the task. But they charged many hours. If we knew a good carpenter, we would not use Mr. Handyman's service.

Garry arrived on time, ready to install a bathroom mirror. He identified himself proving his company ID. Handyman does charge a trip fee. The estimated cost is reviewed with you when you call for an appointment.

It went very well as the technician was very detailed and able to complete multiple jobs.

I cant say enough good thing about MR. Handymen of Richmond. Westley came out, he was on time. He is hard working and professional. He's the best in my opinion. And I will certainly use them again.

I am so pleased with Mr. Handyman of Richmond. They responded quickly to my message, we set an appointment by phone, and all went well. The serviceman evaluated the doors, brought the needed materials, and installed them professionally. Now our doors close more securely and I see no light coming in below or on the sides. And the value received was outstanding. I would definitely hire them again and highly recommend them to others. Thank you, Mr. Handyman of Richmond.

Fully explained what needed to be done - had to go to box store to get the new toilet ring. Cleaned up after and checked the toilet x4 before he left.

Excellant. Gave us options and told how much it would be.

The repair man was VERY slow which added up to a lot of expense to the job when paying by the hour. He successfully installed my front door but not the Dead Bolt or Entry Door Knob. The screws were left loose, which I tightened myself later. He came returned a second day to complete the job but it had rained all weekend at that time so he was unable to do the exterior painting (which would mean another return trip) with an additional "Trip Charge" when I had already paid for 2 trips. He put another coat of dry wall compound on the ceilings, which needed another day to dry, before the ceilings could be painted. I can now close by storm door but it does not shut with a tight seal so I feel air flowing in through the crack. The job was never completed at my request because I had already paid this company so much money I decided I could paint the ceiling and exterior around my front door for a lot less money than it would have cost me to have Mr Handyman do the job and pay for an additional trip. The "Trip Charge" is definitely a racket when the job turned in to multiple trips.

Arrived on time very professional and job quality was excellent and timely. My technician was James Mosley and would hire him in a minute again. Great guy great attitude.

Todd was always on time and performed his services very well. The railings & door trim repaired looks very nice and I would definitely recommend to others.

Outstanding. I asked for and got Karl as my 'handyman.' I had used him before (1-2 years ago) and he was excellent then and was (again) today! Karl is the best...on time, courteous and professional. He works steadily and effectively (so as to get it right the first time), while wasting no time. Money well spent, especially since he was able to repair two (2) plumbing issues I had (which I thought I might need to hire a plumber to fix).

I am satisfied with them, but they are a little higher priced, but their technicians are knowledgeable.I wouldn't use them again because of price, I found someone comparable, but they have their advantages. But, price isn't the only thing, I think with them because they have a staffed office, you knew you could reach someone and schedule something rather than calling and individual and hoping that individual would call you back. They are a little more expensive, at least you know when you call them someone would pick up the phone and give you a service window right off the bat.

I do not do this often but I have to tell of my horrible experience with this company. I hired them to finish drywall and put up trim and baseboard in a 12x15 Florida room. When I scheduled the appointment I explained everything I wanted done and they quoted me 2 days work, 3-4 hours day one and 1-2 hours day two just to finish mud on wall since it would have to dry from day one. At there rate of $94/hr I assumed max 6 hours and the $45 trip charge total $650 or so. The night before they said they were sending 2 people to help the job go faster. So when the workers arrived on time to start I explained the job to them and they started work. I signed a blank contract with only the trip charge $45 on it, never do this with this company. I was never told how long the workers thought it would take once I explained job to them so I assumed the 6 hours quoted would be enough time. I also told them since I did not have all the trim there that day that I would have it there the morning of the second day. I was told by the supervising worker that they had to go shopping for 2 outside corners and could pick up the trim when they went for that so I agreed. My second mistake you should not make. It took both employees at $94/hour x2 to do the shopping and I am guessing cost me 3 hours or $300 for a trip to Lowe's. Always have what they need or be prepared to ask them what else they need and go get it yourself will save you a lot of money. So the next contact I received was at 10am and I figured they were done with day one since they sent two people instead of one and were calling to get payment, to my surprise and disgust they said that they would need the whole day 8 hours times 2 employees 16 hours and $1600-1700. I tell them that is not in my budget which was $650 total I was told. So I tell them to stop work and they do. But to my surprise in the 6+ work hours between the two workers all that was accomplished was a trip to Lowe's, set up, one layer of mud on 90% of the job, fixing a 6x8 inch section of drywall, and then them cleaning up there stuff but not cleaning mud off brand new doors and floor in room. So it cost me $700 for basically a layer of mud when I was expecting for $650 the whole job to be done. Seems to me like a bait and switch. We tried many times to communicate with the company to have charges reduced and they did do some discounting but in my eyes no where near enough for the work that was done. All they kept saying was what is your credit card number by phone and in emails reminding us over and over if not paid would send to collections and take to court when all we wanted was to discuss with supervisor before we paid, and finally got that 4 days later. The supervisor said that the quote I received was not in the notes of the conversation when I set the appointment so it must not have been quoted. So I asked for tape of the conversation and they said they do not record. In my opinion it is because they quote low and then charge higher once they are there. I will never do business with this company again and advise anyone to do the same unless you get a solid signed contract with everything on it before they begin work and don't pay them a dime more than that contract because I feel that will try and make job last longer.

Carl was on time, reasonably priced and completed the job well.

Very well. My only issue was that because it took several days to complete, the same person wasn't available to complete all the work. One of the servicemen wasn't very timely.

Job went wonderfuly and smoothly. Started hanging mirrors (had to drill holes in one metal mirror) installed 3 curtain rods w/ 2 brackets each

ARRIVED ON TIME, INFORMED ME OF STATUS OF JOB. KEEP ME INFORMED OF PROGRESS ClEANED UP MESS. JUST LIKE HE WAS NEVER HERE. ALSO GAVE ADVICE ON OTHER JOBS THE I WILL DO MYSELF.

Raining so no repairs to outside but did make excellent suggestions. Didn't have all parts on truck for toilet repair but did most of it and explained what I needed to finish job. Very professional, quick and efficient . I was pleased with first visit and will use them again. Pleased with cost.

Great! They came quickly and finished up the job!

The service was performed well and timely, but I'm not a fan of their pay structure. There's a minimum 2 hours and a couple hundred dollars. But they are reliable and do the job well.

The service and cost were as represented. Depending on what you need done it may be expensive because they charge an appointment fee plus an hourly rate. It is probably pretty standard but not cheap for unspecialized work. One thing I was not entirely happy with: on the phone I told the appointment person that I needed the pipes capped. Perhaps I was not clear but after demolition the Mr Handyman rep told me I will need a licensed plumber to put the pipes in the wall. I thought the whole thing would get done in one appointment. Otherwise he was very resourceful, expeditious and took care of everything to my satisfaction.

Todd did everything & made it look easy! He was great!

Fantastic! Great work & very helpful!

Fantastic! As always Mr Handyman was on time, worked hard, did a great job! Have already used several time.

Perfect! Fast, professional and fair.