Erskin's Tile

Ceramic Tile, Flooring Sales and Installation, Kitchen and Bath Remodeling,

About us

(Erskinstile.com) At Erskin's Tile, we specialize in bath and kitchen remodels, custom backsplashes, and expert grout and caulk restoration and more. With over 20 years of experience and as a proud resident of RVA for 40+ years, we take great pride in delivering quality craftsmanship and transforming spaces into something truly special. Let us help bring your vision to life! Thank you and we can be reached directly at 804-997-6056.Β Erskinstile@outlook.com

Business highlights

18 years of trusted experience

Services we offer

Showers, Floors, Backsplashes, Fireplaces, etc. Tile & Grout Restoration, Regrouting, Caulking, Water Damage & Tile Repair, Color Sealing, & Cleaning

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 109 reviews

Melvin R.
02/2018
5.0
ceramic tile
Β  + -1 more
Excellent work and very fair price. The team was prompt, cleaned up after themselves, thorough, and very professional and considerate.
Description of Work: Hired to clean and caulk shower tile. Was able to take on extra work after inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Erskin's Tile
Thank You :)

Airen A.
01/2018
5.0
ceramic tile, flooring contractor
Β  + 0 more
Erskin re-tiled our kitchen floor and we are very happy with his team's work. He was a pleasure to work with and was very responsive to our questions. They performed the job quickly, but with great attention to detail, and took time to clean up each day, which we greatly appreciated. We will definitely go with Erskin for future projects!
Description of Work: Floor Tiling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Erskin's Tile
Thank You :)

Julie D.
01/2018
5.0
ceramic tile, flooring contractor
Β  + 0 more
I wanted a tile kitchen countertop, tile floors for 2 bathrooms, and tile walls for 1 bathroom, including the shower. I found Erskin to be one of the most responsible and dedicated contractors I’ve ever worked with. I threw a lot of complications at him, including curbless floors, small slate countertop tile instead of the recommended large format size, extra wall tile installation, undermount instead of drop-in kitchen sink, hex floor tile with patterns, specialty product pick-up & delivery, unexpected need for a handyman, and more. Not only did he rise to every challenge, he was incredibly polite and cheerful. Most contractors wpuld have quit on me, but not him. I am very pleased with the results: I just love my counter & bathrooms. The tile work is just beautiful, and really transformed the rooms. The installations are about 2 months old, and have functioned very well. He was timely and very responsive. He gave me just what I asked for. He also gave me a discount, since I found him on Angie’s List.
Description of Work: Tile job in kitchen and 2 bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Erskin's Tile
Thank you :)

Thomas A.
12/2017
4.0
ceramic tile
Β  + -1 more
Made suggestions to best take care if problem.
Description of Work: Bathroom tile regrouting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Erskin's Tile
Thank you :)

Lydia M.
12/2017
5.0
ceramic tile, floor cleaning
Β  + 0 more
Erskin did a FABULOUS job for a fair price. He was punctual and professional. I'd definitely call on him again! Love me some Erskin, lol!!
Description of Work: Grout cleaning and sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Erskin's Tile
Thank you :)

Eddie W.
12/2017
5.0
ceramic tile
Β  + -1 more
They did a great job and far exceeded our expectations on both quality of work and amount of work for the price paid. They were also very responsive, professional, and punctual. We will definitely do future work with them.
Description of Work: Erskin Tile sealed our shower and bathroom floor tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Erskin's Tile
Thank you. :)

Donald L.
10/2017
5.0
ceramic tile, remodeling, home remodeling, flooring contractor
Β  + 2 more
The work went very well and according to schedule. The tile work that was done was very professionally done and has made the bathroom look totally updated and brand new. Erskin and time are good at what they do and very detail oriented and professional.
Description of Work: Remolded bathroom which included complete gut of room and install of new tile, sheet rock and insulated the walls, new molding around window and door, and install of new vanity and mirror. Work also included some plumbing work required to make the shower work properly and installed new main drain to sewer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rashid B.
10/2017
3.0
ceramic tile
Β  + -1 more
Did a good job in Kitchen. Bathroom was OK.
Description of Work: Tiles in Kitchen and Bathroom

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$7,000

Response from Erskin's Tile
Well,...I will honestly say that it has taking a little time to respond to this review because we are a little disappointed and feel that it is not fair to us. My team and myself feel as thought this is simply a situation where not everyone can be pleased. For starters the job itself is beautiful and Dustin and James did a fabulous job and were extremely professional as usual despite the challenges. Unfortunately I can not show the pictures of the Master Bathroom on this page so I have placed them (3 pics)on the front page of our website for everyone to see how "Ok" it is as stated by the client. We agreed to have the project done after negotiating price. I gave the normal 5% Angie's List member discount as normal. The client also asked for an additional reduction of the cost so I gave in and knocked several hundred dollars off totalling approximately $800 in savings. (Big mistake) The project consisted of tiling the kitchen backsplash and floor, master bath floor, garden tub,wall surround and the shower. The hall bath shower was questionable. We started with the kitchen floor. 12x24 tiles on a 3rd pattern with demo of the existing floor tiles. As we began the layout, the client asked if we could change the pattern to a herring bone pattern. I stated yes that is possible but we would need more tile and we would have to do a change order because the labor time is several days longer due to the complexity of a herring bone pattern. The client questions why stating that we would simply be turning the tiles in a different direction. He did not want to pay more so we keep the original pattern. The whole time Dustin and James are doing the floor the client is standing over top of them and taking pictures. I understand the excitement of having the work done but it does make people nervous. As we began the kitchen backsplash, the client askes me over the phone if we are capable of doing a picture frame over the stove area but never asked how much more would it be than the original layout. (I should have seen it coming...lol) He tells my guys that I said we were going to do the picture frame and he had already purchased the tile. I get to the house and explain that it would cost $200 more and again he questions why. He says we have to cut the tile anyway. So again he does not continue with the change order. So now its time to move upstairs to the master bath. By this time he starts to realize that if one wants something, they have to pay for it. So I thought, we agreed that the old shower door may not fit back on because the dimensions will change. But again he tells my guys something other than what he and I agreed on. On top of these challenges, the wife is constantly asking Dustin and James if they will be done soon. The time frame was set for approximately 3-4 weeks but she started questioning them the 2nd week. He asked if we could put a seat in the shower. I knew by then he didn't want to pay what was fair so I gave him a higher price knowing he'd talk me down. We agreed and had the seat installed for the normal price. By the 3rd week Dustin and James were very uncomfortable and frustrated with having to be there and I honestly don't blame them. Yet they were still very professional and courteous and would only vent to me. He changed his mind on having the hall bath done, thank GOD because be had to put the house on the market. When we were finally complete. He asked if I had business cards because he had family and neighbors near him and in the Short Pump areas. I said sure and gave him a few. As he began to write the final check, he looks up, smiles at me and says. "Can you give me a discount for referring business to you?" I simply smiled and said "No". We did everything we could but unfortunately can not work for free nor can we discount everything. The guys work very hard and deserve the best that I can provide for them. If something takes longer or is more complicated than expected, I have to be able to compensate them for there time. This was just one where we just couldn't win. Thank you for listening to our side and please feel free to see the shower on our website.

David D.
10/2017
5.0
ceramic tile, home remodeling, remodeling, flooring contractor
Β  + 2 more
We hired Erskin's Tile to complete our kitchen backsplash. It looks great and we are very happy with the quality of the work. Erskin, two years ago, also installed the ceramic wood tile we have in our kitchen and family room. He is meticulous and careful, taking time to do the job perfectly. We love the look of our remodeled kitchen and would definitely hire Erskin's Tile to do work for us again!
Description of Work: Kitchen backsplash; flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
10/2017
5.0
ceramic tile
Β  + -1 more
Excellent work was completed as agreed.
Description of Work: Repair of leaking shower floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Erskin's Tile
Thank You! :)

Sharon B.
09/2017
5.0
ceramic tile
Β  + -1 more
Excellent job, very professional, didn't take long to get the job done and cleaned up after they finished.
Description of Work: Retile a bath room and a back splash in my kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Erskin's Tile
Thank you. 😁

laura E.
09/2017
5.0
ceramic tile
Β  + -1 more
very well and what issues i had were promptly fixed
Description of Work: caulking of tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Erskin's Tile
Thank you! :)

Jen M.
09/2017
5.0
ceramic tile
Β  + -1 more
Great job, beautiful work... Would def recommend
Description of Work: They do an amazing job on our backslash. Working with Erksin was wonderful.. He does beautiful work.. We are extremely happy with the service, the workmanship and the price. I would definitely recommend them to anyone looking to have tile work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Erskin's Tile
Thank You :)

Keith W.
09/2017
5.0
ceramic tile
Β  + -1 more
It went fine. I did have to pay an additional fee for grout replacement and would have liked that to be in the contract up front. After cleaning my grout needed replacement and I think this would not be unusual in most circumstances.
Description of Work: I would have liked to have had grout replacement in the contract. Replacement of the grout needed to be done before the tile could be sealed. Next time I would make sure this was included.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$175

Response from Erskin's Tile
Thank You :)

Theresa M.
09/2017
5.0
ceramic tile
Β  + -1 more
Very well, some initial confusion over scheduling everything went excellent .. highly recommend will not disappoint
Description of Work: cleaned grout in all 3 of my bath rooms and they look like NEW

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Erskin's Tile
Thank you so much :)

James P.
08/2017
4.0
ceramic tile
Β  + -1 more
Good cleaning. Very professional. Some minor scuffs from machine that needed a revisit to get out.
Description of Work: Cleaning tiles and grout.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Erskin's Tile
Thank You! :)

Manning D.
08/2017
5.0
ceramic tile
Β  + -1 more
Excellent job! Erskin was very professional and neat - he left his shoes at the front door. 30 year old tile floor and shower had only been cleaned with retail cleaners, and was definitely showing it's age. Erskin was able to restore it to practically new condition. We are very pleased and will definitely consider him for future tile installation and restoration.
Description of Work: Cleaned and sealed tile and grout on bath floor and shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Erskin's Tile
Thank You! :)

Eric B.
08/2017
2.0
ceramic tile
Β  + -1 more
Pics below, did not see a difference.
Description of Work: Tile grout cleaning and resealing

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$95

Response from Erskin's Tile
We do apologize for any misunderstanding. A house being built in the 1910's with the original tile and grout being 107 years old has aged over time while the house as settled and moved over time causing the tiles and grout to crack. We do explain that any dirt underneath the surface of the tile and grout is most likely permanent. The tiles on the floor had no grout left in the joints due to age. Restoration does work and is effective in most cases. Unfortunately, some projects may require more attention or a different method such as a total regrout (only if the tiles are not popping up or moving) or a total tear out and rebuild. We can always discuss other options.

Courtney M.
07/2017
4.0
ceramic tile
Β  + -1 more
Job went well and was completed 10-12:30 p.m., 2.5 hours. I consider the job expensive for the work performed-$250. Willing to do work on weekend.
Description of Work: Tile Shower--caulked tile for major seams and sealed the rest.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Response from Erskin's Tile
Thank You! :)

Delores T.
07/2017
5.0
ceramic tile
Β  + -1 more
Erskine was very professional and performed an excellent job. Based on service provided would use again and requested estimate for additional work.
Description of Work: Bathroom tile grouted, cleaned and caulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Erskin's Tile
Thank You! :)

Stuart J.
07/2017
5.0
ceramic tile
Β  + -1 more
Erskin did an outstanding job installing my marble tile backsplash. The whole process was seamless from the estimate to scheduling and performing the work. He was professional, courteous, and highly skilled at his trade- the results are beautiful! I am very pleased.
Description of Work: Tile backsplash in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Erskin's Tile
Thank you :)

elizabeth W.
07/2017
5.0
ceramic tile
Β  + -1 more
Erskin was prompt, professional and friendly. When we had questions he was able to answer them knowledgably. We were so impressed we have asked for estimates on other jobs.
Description of Work: Cleaning and sealing of grout and caulk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Erskin's Tile
Thank you. :)

Mark W.
07/2017
5.0
ceramic tile, marble & granite, flooring contractor
Β  + 1 more
Dustin did a wonderful and professional job removing the vinyl, pulling up the luan, adding the backer board and laying out the new marble tile. Dustin was very organized and kept the area clean. Beautiful work and we are very pleased. We will have a shower done next.
Description of Work: Replace a vinyl floor in a utility room with marble floor tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Erskin's Tile
Thank you :)

Kim S.
07/2017
5.0
ceramic tile
Β  + -1 more
Erskine showed up on time and was professional. I will use him again when I renovate my bathroom. Very pleased with his work!
Description of Work: Bathtub caulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Erskin's Tile
Thank you :)

Diane S.
07/2017
4.0
ceramic tile
Β  + -1 more
Very well although I gave them a B due to a misunderstanding about additional work we needed to have done and now that it is an even smaller job will doubt we can find anyone to do it
Description of Work: we had a small tile back splash added to our updated all-white kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Erskin's Tile
Again we do apologize for any misunderstanding and we are more than willing to come back. Unfortunately at that time our schedule would not allow additional projects. Scheduling another day is defiinitely not a problem. We can have all materials needed prior to our arrival. Please feel free to contact us to schedule whenever is convient. We are also available on the weekends. Thank you and hope you guys are enjoying the new backsplash.

Contact information

We service the RVA and Surrounding Areas. Free Estimates. Call 804-997-6056., Glen Allen, VA 23059

http://www.erskinstile.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
General Remodeling,
Floor Cleaning and Waxing,
Marble and Granite

FAQ

Erskin's Tile is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Erskin's Tile accepts the following forms of payment: Check,MasterCard,Visa
Yes, Erskin's Tile offers free project estimates.
No, Erskin's Tile does not offer eco-friendly accreditations.
Yes, Erskin's Tile offers a 10% senior discount.
No, Erskin's Tile does not offer emergency services.
Yes, Erskin's Tile offers warranties.
Erskin's Tile offers the following services: Showers, Floors, Backsplashes, Fireplaces, etc. Tile & Grout Restoration, Regrouting, Caulking, Water Damage & Tile Repair, Color Sealing, & Cleaning
Ask for Details

Contact information

We service the RVA and Surrounding Areas. Free Estimates. Call 804-997-6056., Glen Allen, VA 23059

http://www.erskinstile.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed