Mark seemed very professional when we met him for the estimate which totaled $4500.00; we gave him a 50% deposit and he gave us a 2 week time frame to start the job, then Shirley called back to reschedule because they had a death in the family and would have to travel for the funeral. When the new date to begin work came they never showed up or called, we called them and their number(s) had been disconnected, we spent a week with no word from them wondering if we had been ripped off when they re-connected their phone line with a message saying that they will be back shortly. We were told later that they had also sold their house in that time, but finally they got back to us to begin work. Unfortunately Mark did not communicate to his workers that we agreed to make the fence tight to the ground, and he would not make time to come out and look at his crew's job, or reach an agreement with us on how to correct the problem so we had to fire him, knock down and rebuild the fence ourselves.
Description of Work: Mark Allen had his 2 man crew of Owen and Bubba remove 245 feet of old chain link fence, 5 posts of which were completely removed including the cement ball, the rest of which were sawed off at ground level. Then they began to install the same length of new 6 foot wooden dog-eared style privacy fence to contain our husky dogs. However the work was not completed.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$3,150
Response from ALLEN FENCE & LANDSCAPING
THERE IS ALWAYS TWO SIDES TO EVERY STORY. WE WERE NOT GIVEN THE OPPORTUNITY BY "THE MEMBER" TO COMPLETE THE FENCE INSTALLATION BECAUSE "THE MEMBER" DECIDED TO DISASSEMBLY THE FENCE AFTER THE BOARDS WERE INSTALLED. THE CREW LEADER ON THIS JOB HAS WELL OVER 15 YEARS OF EXPERTISE THAT OBVIOUSLY WAS NOT TO THEIR SATISFACTION. AFTER SEVERAL ATTEMPTS OF SPEAKING WITH "THE MEMBER" AND BEING HUNG UP ON; I DECIDED WE WERE NOT THE FENCE COMPANY "THE MEMBER" WAS LOOKING FOR. I WAS NEVER TOLD THAT I WAS FIRED. I PRESENTED A BILL FOR THE LABOR THAT WAS INCURRED UP TO THAT POINT AND WAS PAID.
Lori L.
03/2008
5.0
fencing
+ -1 more
Shirley, Mark and her team were very easy to work with from the start. They were very flexible in terms of scheduling the project, and they clearly outlined the process/time line and what to expect. The fence itself came out very nice, and we're quite pleased that we hired them for the job. I would definitely recommend them for any fence project.
Description of Work: Allen Fence and Landscaping came out to our house for an initial consultation, provided advice and ideas for a new fence we were looking to have installed on three two sides of our property and provided an estimate on the spot. Once we hired them, their crew removed an existing fence and custom built a new 6-foot privacy fence along two sides of our backyard, as well as an additional 4-foot picket fence with gates as a border between our house and the side fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Mark R.
12/2007
5.0
fencing
+ -1 more
Quality of the work is excellent. Very good materials used for the project. This company does not appear to skimp on materials. The quality of their construction is very good. Shirley Allen communicated the status of the project very well. The schedule of completion was a bit extended, but overall the project came out great.
Description of Work: Tore down and installed two sections of split rail fencing and wire with one gate and installed new sections.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,700
Suzanne H.
10/2007
5.0
fencing
+ -1 more
Shirley came out to give me an estimate. She walked through the process with me and noted any difficulties or problems that might be encountered. She gave me a couple alternatives to the gate we wanted. And we ended up going with a picket gate instead of split rail because of usage and strength. We put down the deposit and Shirley stated it could be two to three weeks. She called at the beginning of the next week and said they could be there on Friday if we wanted. We had just closed on our house and she new that we needed the fence right away. Her husband came out with his crew and introduced himself and the crew. Answered any questions and explained he'd be there most of the day. Everyone was extremely friendly and courteous. I have never worked with a company so in tune to their customers. I would highly recommend this company to everyone. I just wish they did more than fencing because I would definitely hire them again.
Description of Work: Our yard was partially fenced when we moved in. They fenced the other parts of our back yard so our dog could go in and out. They needed to cross the back angle of our driveway in order to let our dog in and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
SHANNON A.
08/2007
5.0
fencing
+ -1 more
I called and left a message to schedule an estimate. Shirley Allen called back quickly and we set up a time to come out. She called the morning of the appointment to confirm and arrived on time. She brought samples of the materials and pictures of previous jobs. Her estimate included a detailed drawing and all the warranty information. Once we decided to go with Allen, Shirley gave an approximate start date, but called a few days in advance to give us the exact date. They did a great job installing the fence and Mark Allen ensured everything was done to our specifications. We were very pleased with the work they did and highly recommend them.
Description of Work: Allen Fencing installed a part picket, part privacy fence around our backyard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
MORENIKE M.
05/2007
4.0
fencing
+ -1 more
They did a good job. The fence is now very sturdy and looks good. My only complaint is that it took them several weeks to start the work.
Description of Work: Repair work. They replaced three rotting fence posts and reassembled the fence using the other existing, non-damaged materials.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$450
DIANNE T.
09/2006
5.0
fencing
+ -1 more
The guys were on time and did a beautiful job. I am very pleased.
Description of Work: Allen Fence folks repaired 5 sections of my split rail fence including rails and fencing that were knocked down, and some broken, from the "Ernesto" storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
08/2006
5.0
fencing
+ -1 more
They are a newer company in the community but they did a spectacular job. They were super guys who were very nice. The fence looked great when they were finished, almost like brand new. The cost was great and their estimate was 50 percent less than other companies.
Description of Work: They repaired a 60 foot section of my split rail fence that trees had fallen on.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Furniture - Custom Made,
Lawn and Yard Work,
Landscaping
FAQ
ALLEN FENCE & LANDSCAPING is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
ALLEN FENCE & LANDSCAPING accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, ALLEN FENCE & LANDSCAPING offers free project estimates.
No, ALLEN FENCE & LANDSCAPING does not offer eco-friendly accreditations.
No, ALLEN FENCE & LANDSCAPING does not offer a senior discount.
No, ALLEN FENCE & LANDSCAPING does not offer emergency services.
Yes, ALLEN FENCE & LANDSCAPING offers warranties.
ALLEN FENCE & LANDSCAPING offers the following services: CUSTOM FENCING. WOOD FENCING INCLUDING PICKET, PRIVACY & FARM FENCING, VINYL, ALUMINUM, CHAIN LINK, AND FENCING REPAIRS. LANDSCAPING. HARDSCAPE PRODUCTS, CUSTOM BUILT ARBORS & TRELLACES.