Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Comfort Coach

Heating and Air Conditioning, Heating Oil, Air Duct Cleaning,

About us

Service/Repair-Sales-Installation Residential and Commercial Air Conditioning, Heat Pumps, Gas & Oil Furnaces, and I service all Brands. Service Call $65 dollars plus parts or material. Preventive Maintenance Tune-Up Special $85.00 spring special. Independently Owned and Operator. Personalize your Comfort with COMFORT COACH! 540-263-0112

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Service and Repaire All Brands of Heating and Cooling Equipment Installation and Service by a Virginia Master Tradesman. Major Discounts on upgrades, Estimates are always free.

Services we don't offer

gas logs, driers, refrigerators, duct cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check
PayPal
Visa

Photos of past projects

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.5
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Glenn H.
01/2015
1.0
heating & air conditioning/hvac
  + -1 more
On July 7th he returned with a filter housing grid to put in!! Turned out to be the wrong size. We called him a few times in Aug no response! Emailed him on the 11 of Aug. and he responded on the 12th of Aug. He said that his voice messaging system was not working and would set up a time when he was able to come by! So I emailed him back and let him know I did not know what was going on so I had ordered a filter grid from NB Handy and that I would email him when it came in! I picked up the grid on 9/03/14. We let him know that it had come in! Did not hear from him! On Oct. 15, 2014 we called again! we never got a return call! So I put the grid in myself I felt he was not going to do it! By now the temperature was dropping and the heat pump was suppose to go in emergency heat on it's own but it did not do that! SO I called Mr. Brown again on Nov. 14, 2014 and he returned my call on the 15th. He said he would come after 4 pm around the first of the week! he never showed up! We left a message on Dec. 5th 2014 never got a reply! I have tried to give Mr Brown the benefit of the doubt! We called and email again on the 29th of Dec. and again on the 30th. And left him a message on his voice mail Jan. 6, 2015. I don't feel I need to give him any more time. It's time to let people know! We are Seniors citizens and it's time to stand up for what we should have done months back.
Description of Work: replaced our gas furnace and air conditioner with a heat pump and was to use gas as emergency heat! I ask him if he could put a filter grid upstairs and remove the filter housing downstairs! He measured it and said he could! He put a filter on the out upstairs grid to keep dust from getting into furnace and said he would come back to finish it! We said that the noise was to loud!

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Response from Comfort Coach
I have performed more than 500 service calls and 200 installations and have never had a customer complain. This matter is unique do to the distance, I teach high school as a primary job, and have had multiple vehicle problems and illnesses that have closed my one man business down for months. I will do what ever it takes to make a customer happy. They are free to use any company to correct their problem but choose to wait on me. I appreciate the loyalty but not this damaging review for a professional who treats everyone with respect!

Chris P.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went great! I e-mailed Comfort Coach on 4/9 and were able to come out on 4/11. This the first contractor I've had that's come out on time and hasn't cancelled. On top of that, his quote was accurate and I paid a significant amount less than other estimates I had received. I work a 9-5 job, and Comfort Coach was very willing to work with the hours I'm available. The work was done quickly and they even took the time to clean up after themselves. I'm very impressed and will be coming back to them in the future. Great price, great work and they're very professional.
Description of Work: The air duct in my attic had been stepped on to the point where no air was getting to my bedroom. On top of that, there were parts of the duct that were disconnected and not installed properly. Comfort Coach came out to my house and took care of everything in less than two hours. The second floor of my house is now nice and cool. :D

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Response from Comfort Coach
Thank you for the review. As a small business owner and HVAC Master Tradesman I take great pride in my work and in my customers satisfaction.

    Contact information

    200 Estate Drive, Glade Hill, VA 24092

    www.facebook.com/emanuel.brown.524

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 11:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Heating Oil,
    Air Duct Cleaning,
    Appliance Repair - Small,
    Pool and Spa Service,
    Appliance Repair

    FAQ

    Comfort Coach is currently rated 3 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 8:00 AM - 11:00 PM

    Comfort Coach accepts the following forms of payment: Check,PayPal,Visa
    Yes, Comfort Coach offers free project estimates.
    Yes, Comfort Coach offers eco-friendly accreditations.
    No, Comfort Coach does not offer a senior discount.
    Yes, Comfort Coach offers emergency services.
    Yes, Comfort Coach offers warranties.
    Comfort Coach offers the following services: Service and Repaire All Brands of Heating and Cooling Equipment Installation and Service by a Virginia Master Tradesman. Major Discounts on upgrades, Estimates are always free.
    gas logs, driers, refrigerators, duct cleaning

    Contact information

    200 Estate Drive, Glade Hill, VA 24092

    www.facebook.com/emanuel.brown.524

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 11:00 PM