PROTECH PCS, LLC

Computer Repair, Computer Sales, Computer Training

About us

Looking for professional computer solutions in the DC area? Look no further than PROTECH PCS, LLC. Our expert team specializes in computer repair and services, ensuring your technology is in top shape. Contact us today for all your computer needs.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Data Recovery, Virus Removal, Troubleshooting, Upgrading Computers, Servers, Laptops, Tablets, IPods/I Pads, Broken power jacks, Screens, Keyboards, Printers and many more. Call us for services that are not listed.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 1-13 of 13 reviews

Melissa K.
08/2024
5.0
computer repair, computer training, computer sales
  + 1 more
David was able to fix all my computer issues and installed a new computer with added security. It gave me great peace of mind. I will continue to use his company for all my computer needs.
Description of Work: Computer Repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PROTECH PCS, LLC
Thank you so much. I appreciate the kind words, it was a great pleasure working with you. Please do not hesitate to reach out at any time for any further questions in the future. Tanks a million

Linda B.
07/2024
5.0
computer repair
  + -1 more
I am starting to lose my laptop screen & needed advice. David was great to work with! Very smart questions with useful suggestions which led me to a decision to upgrade my computer to a more professional level. He saved me a lot money, headaches & time! I will be contacting him again soon for help getting a new laptop. It's hard getting consistently good service... I'm still smiling!
Description of Work: Computer Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from PROTECH PCS, LLC
Thank you so much, it was a great pleasure working with you. Please do not hesitate to reach out at any time for any further questions in the future. Tanks a million

David S.
06/2024
5.0
computer repair
  + -1 more
Smoothly and quicker than expected.
Description of Work: Computer Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt C.
06/2024
5.0
computer repair
  + -1 more
David was excellent
Description of Work: Computer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Natalie J.
06/2024
5.0
computer repair
  + -1 more
David remoted in and did a lot of diagnostic and clean-up work. He was super responsive and most of our work was done over a weekend. I'm fairly computer savvy so he made some suggestions that I attempted on my own because they're time-intensive, such as reverting to the previous version of the OS. In the end, ended up going with an inexpensive wifi adapter in lieu of pursuing a hardware fix (at least for now). No pressure to pursue a more expensive solution. I was a little worried about how the time would add up but David was MORE than fair, charging me for less time than I thought he was owed. I will definitely reach out again for future computer issues.
Description of Work: Computer Repair - wifi adapter issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Carole M.
06/2024
5.0
computer repair
  + -1 more
Fantastic!! I had spilled black coffee all over the computer key board!! David saved all of the programs, files, documents, pictures in the trashed computer and transferred all to a new 3 times faster than the old one. He personally showed me how to use the new computer and explained why some of the issues with the old computer (before the coffee spill) had occurred and he is still attending to some issues that I have . He is amazing!! I would give him one thousand and one stars for excellent beyond expected service! i highly recommend his service!
Description of Work: Computer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Jackie M.
02/2024
5.0
computer repair
  + -1 more
Excellent and professional service.
Description of Work: Computer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from PROTECH PCS, LLC
Thank you so much! We appreciate your great review! It was pleasure working with you

Shay S.
12/2023
5.0
computer repair
  + -1 more
We are finishing part of our basement into a bedroom, but before the drywall could be put up, we needed our ethernet and coax cables to be reroute. David did an excellent job and took the time to make everything nice and neat. We will be sure to use him in the future!
Description of Work: Rerouting of Ethernet and Coax Cables

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from PROTECH PCS, LLC
I really appreciate your kind words. It was a pleasure working with you. Thank you so much and happy holidays!

Hosai Z.
12/2023
5.0
computer repair, computer training, computer sales
  + 1 more
The rep was very professional and knowledgeable. I was having issues with my laptop and I was able to get it fixed without having to buy a new one. I am very satisfied with the services that were provided by the rep at ProTech. I even signed up for a monthly maintenance plan so that I don’t run into any issues in the future.
Description of Work: Computer Repair & Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PROTECH PCS, LLC
It was our pleasure. Thank you so much for the great review and your kindness.

Staiele K.
12/2023
5.0
computer repair
  + -1 more
I called Protech PCS because my computer was hacked. They showed up on time. They worked on the computer and cleaned it up very well, and made sure that I am safe and taught me how to prevent future attacks. They’re very professional. Very friendly and reasonable. I would recommend them to my friends and family, thanks
Description of Work: Computer Repair & Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PROTECH PCS, LLC
It was our pleasure! Thanks you so much for the great review 😊

William H.
08/2018
5.0
computer repair
  + -1 more
David Karimi did a wonderful job. He came to my house to pick up and deliver my computer within the schedule we agreed to. Just great!
Description of Work: Replace dying hard drive and clean up viruses

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PROTECH PCS, LLC
It was a great pleasure! Thank you so much

Dave M.
02/2016
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

stephen S.
01/2015
5.0
computer repair
  + -1 more
It's like somebody out there is watching that for me. You trust somebody to that computer and he had great reviews. It turned out to be awesome. Everything was just like I left it. I was very pleased. He was very knowledgeable. Their price is very reasonable.
Description of Work: They transferred all my data from my old computer that has died. I have a brand new computer and hooked up all my wireless system and I'm off running again. He did that for two days. He cleaned up all the viruses.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    Located In, Gainesville, VA 20136

    http://www.protechpcs.com

    Service hours

    Sunday:
    8:30 AM - 8:30 PM
    Monday:
    9:00 AM - 8:30 PM
    Tuesday:
    8:30 AM - 8:30 PM
    Wednesday:
    8:30 AM - 8:30 PM
    Thursday:
    8:30 AM - 8:30 PM
    Friday:
    8:30 AM - 8:30 PM
    Saturday:
    8:30 AM - 8:30 PM

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    PROTECH PCS, LLC is currently rated 4.9 overall out of 5.

    Sunday: 8:30 AM - 8:30 PM

    Monday: 9:00 AM - 8:30 PM

    Tuesday: 8:30 AM - 8:30 PM

    Wednesday: 8:30 AM - 8:30 PM

    Thursday: 8:30 AM - 8:30 PM

    Friday: 8:30 AM - 8:30 PM

    Saturday: 8:30 AM - 8:30 PM

    PROTECH PCS, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, PROTECH PCS, LLC offers free project estimates.
    No, PROTECH PCS, LLC does not offer eco-friendly accreditations.
    Yes, PROTECH PCS, LLC offers a 15% senior discount.
    Yes, PROTECH PCS, LLC offers emergency services.
    Yes, PROTECH PCS, LLC offers warranties.
    PROTECH PCS, LLC offers the following services: Data Recovery, Virus Removal, Troubleshooting, Upgrading Computers, Servers, Laptops, Tablets, IPods/I Pads, Broken power jacks, Screens, Keyboards, Printers and many more. Call us for services that are not listed.

    Contact information

    Located In, Gainesville, VA 20136

    http://www.protechpcs.com

    Service hours

    Sunday:
    8:30 AM - 8:30 PM
    Monday:
    9:00 AM - 8:30 PM
    Tuesday:
    8:30 AM - 8:30 PM
    Wednesday:
    8:30 AM - 8:30 PM
    Thursday:
    8:30 AM - 8:30 PM
    Friday:
    8:30 AM - 8:30 PM
    Saturday:
    8:30 AM - 8:30 PM