Professional Touch LLC

It was a very good experience. It was a top-notch service. The guys did a wonderful job. They were very flexible with us with planning the whole thing. We had to reschedule a couple of times and there was no problem. When we finally did get around having them come, we basically had two rooms done instead of three because they were bigger rooms. They were charging for 12X12 three rooms; but we had one room slightly bigger than 12X12 and another one around 14X16. It equaled out doing two large rooms instead of three. We were happy with it. My wife and I were here when the painting was being done and we were able to look at it, catch any spots that they have made the first time. They were great about just catching all that and if there was some any extra painting near the light switch, and then they cleaned that out. It was a very good experience and we had no issue. We had them first schedule in October, then reschedule it in November and then the holidays came, so we said we would give the call right after the holidays. My wife ended up getting sick in the hospital for a little bit, so we had to call and reschedule it again. We called and scheduled it the final time. Even though it was slightly beyond the date the deal was supposed to expire, they honored it anyway. Their flexibility and willingness to work with us was just fantastic.

Very good work and very professional. Arrived on time and was very responsive. Only comment would be the painting was not perfect - a few spots we had to go back over ourselves.

Service provider stating he is no longer providing handyman services, but only painting services. The coupon, although it did not expire, is now useless. The provider was respectful and responsive in explaining his change in staff and work abilities.

Had to have Florencio return due to the poor job he did initially; he cancelled on the morning he was scheduled to return due to back spasms/pulled muscle (I felt he didn't want to work the weekend, Saturday--the day agreed to finish the job); he finally completed bathroom, bedroom ceiling and basement wall, although not completely to my satisfaction and did not fix popped nails or touch up painting as agreed. Even though I was not completely satisfied with the job, I did pay him the agreed upon amount plus a small tip.

Called Florencio after seeing his special and great reviews on Angie's List.. While offer was not for painting two story heights, after we discussed and came to an agreement on that, we added a couple of other rooms at a greatly reduced rate. They were punctual and professional, being very careful to prevent paint splatter and such. The job looked great once they finished and we were so happy we didn't have to do any more painting ourselves. We will definitely consider them again if we need any more painting done as they were certainly work every penny we paid.

The handyman jobs (fixing a bathroom faucet, repairing an outside light and screen door) went very well. I am not as happy about the paint job. First of all he repaired a crack in my ceiling and repaired a damaged wall perfectly. My disappointment is because when he painted my shelf in the rec room he didn't protect my faux wood paneling with delicate painting tape. Now the paint is on the finish and can't be removed. So to break it all down--the job on the walls and ceiling was good, the job on the trim was o.k., but the job on the rec room shelf was disappointing. After all an $8.00 roll of delicate painting tape would have saved the paneling. I would use this company for handyman work. His work repairing my wall was very well done.

We had a small mix up on the dates. They were supposed to come on Oct 16th but had mistakenly recorded it as Oct 17th. Fortunately we were able to work the date out. Florencio and his son arrived promptly as scheduled on the alternate date and he and his son set to work immediately. They moved the furniture, did all the taping, took down pictures, etc. When were done they cleaned everything up and replaced all the furniture and the pictures that they removed. The work was done immaculately and the paint job is perfect. What they did in a few hours would have taken me days. I definitely plan to use them again on several other painting projects and would highly recommend them.

I took advantage of the Angie's List deal for 8 man-hours (2 man x 4 hours) of handyman work for $399. Things started off rocky. First, the provider did not show up on the appointed day claiming I had not replied to a confirmation e-mail. Turns out a confirmation e-mail was never sent, although I had verbally confirmed by phone. However, I also screwed up when I purchased the voucher and did not read the fine print. Drywall repair is not included in the deal. (After the repair was done, I understand why. Drywall repair usually requires a second visit to sand down the first layer and apply a second layer.) However, Professional Touch wanted to make up for the confusion on their part in not arriving when promised and did the drywall repair anyway. The two men completed the repair of 4 holes in 2 hours, and were very good about cleaning up afterwards. I had also asked for an estimate to remove what I thought was drywall mold after a basement condensate remover failed and flooded. The gentleman from Professional Touch instead pointed out it was mildew and provided me some pointers on how I could do this myself for little cost. So although there was a misunderstanding by both parties, the work turned out well. I would definitely call upon them again.

They were good people and did a good job.

It was a fantastic experience dealing with Florencio! He did an excellent job and even touched up some spots in other rooms where I had screwed up the trim. Just a fantastic person to deal with, and an extremely nice person too. I would HIGHLY recommend using him for any painting jobs.

Florencio came by promptly at 9 AM and along with his son Jose worked extremely hard to prep and paint both rooms. They take very few breaks in between and worked almost continuously. The end results are fantastic. I loved their diligence, hard work, attention to detail, and the desire to do anything and everything to make the customer happy.

I just moved in to a 2400 sq foot home where the previous owners had dogs and I need to have the carpets cleaned to get rid of the dander. Florencio at Professional touch gave me a great price and even did a special treatment in my daughters room that helps get rid of pet dander. The main floor of my house is all wood, this includes kithchen, living room and dining room so I'm not sure what the total square foot of carpeted area is, but there are however 4 sets of stairs, 3 bedrooms, an office and hallway and I paid $350. My allergies were gone the next day! So the cleaning really helped and the carpets look great.

Florencio was very courteous, professional, and friendly. He came out to our home to give us a quote, and it was obvious from our first encounter that he had a lot of experience. My husband and I were trying to sell our house, so Florencio agreed to touch up anything he saw while he was going through the house. We told him we needed neutral colors to put the house on the market, and he offered to purchase the paint for us. He made us aware of the cost of the paint, and it was cheaper than it would have been for us to buy it on our own. He was very flexible with his schedule as we had many different things going on at the house (flooring, alarm company, etc.), and showed up ready to work. He brought his son, who was very pleasant and hard working. It was really nice to see a father and son team working so hard together. I felt like they were completely trustworthy in my home, and was surprised to see that they went as far as to take nails out of the walls, patch up the holes, and paint over them. Florencio worked tirelessly on our ceiling, coming back even when he wasn't painting to sand and prepare the drywall area. He is a drywall perfectionist, and it turned out really well. They worked very quickly. After they had completed the job, we realized our deposit had not been deducted from the final amount, and we notified Florencio. He sent us a check to refund us immediately. We will definitely be using Florencio at our new house in the future!

He was punctual and worked industriously. One of the doors didn't fit the frame. He tried but was unsuccessful in shaving it down to where it would close...but he tried!

I was very satisfied with my choice of companies I selected to paint my home. From the first contact to the completion of the project everything went very smoothly. They were professional, did what I requested, manged to complete the job early, and were very nice. I have no complaints and nothing but praise for the company and the way they conducted their business. I would very definitely use them again and highly recommend them!

I purchased a big deal on 8/21/2013 for 8 hours of handyman service with Professional Touch, LLC for some plumbing/painting work. The owner contacted me saying he couldn't do this kind of job. I understood and told him that I would contact him for something else. I contacted him last week for grouting my marble entryway. He emailed me back that he doesn't do the grouting. The only not included service was the plumbing on his work profile, but now he has another list of work that he can't perform. I'm very disappointed and I can't trust on a handyman who has no capability to do most of commonly needed services.

I paid $89.00 for a couple of hours of handyman work. I needed to replace a piece of siding that had been ripped off by strong winds and to re-caulk a couple of windows in the back of the house. I paid the $89.00 directly to Angie's List on their website and Mr. Patino (Professional Touch) responded by giving me a phone call. We coordinated an initial appointment to conduct an assessment of the job to be done. On the scheduled date, Mr. Patino arrived in a timely manner. When I told him that I needed a piece of siding replaced, he told me that siding work was NOT his specialty. Since I had already paid the $89.00, I asked him to go ahead and do the best that he could, to which he politely agreed. Mr. Patino took the full 2 hours to replace the piece of siding. I was not satisfied with the job because he left pencil marks on the siding and the cut was done with what appeared to be a rudimentary tool, in other words the edge was not exactly straight or smooth. However, I will take responsibility for these results as Mr. Patino told me upfront that he did not work with sidings and I was the one that insisted on him doing it anyway. Mr. Patino was very polite and professional during the whole process and I believe he deserves another opportunity at displaying his skills. Lesson Learned. On these handyman deals with Angie's List, find out what a handyman's specialty is before paying for the work.

Florencio was very responsive, gave a good (fair) price and I was very happy with the service he and his partner provided.

Florencio was prompt in responding to my inquiry - same day and provided an estimate within 48 hours. The work was performed within the following week. Professional Touch was responsive, prompt, professional, highly skilled and cleaned up everything after the work was done. We were very pleased with the service, definitely recommend them and will use them again very soon.

Great! He asked for pictures of the closet in advance so that he could come with the correct supplies. He showed up on time and did the work quickly.

We had a crawl space, a well cover, that we had custom made in Indiana. We had it made and delivered here and we needed somebody to install it. We got in touch with them, and we knew that they do chimney repair too, and we were installing it over a concrete base. We wanted to make sure it was somebody who knew how to drill holes in concrete. So we got in touch with them, and everything was fine, but we had a scheduling back and forth. They would cancel, and I would cancel, and it was not good, and in the end, they said they couldn't make it, but they would contract it out to somebody else, and that somebody else would show up. My husband said that he didn't want to handle it that way, but somebody else did show up, and he did an excellent job, and he said we could pay him what we felt like. We asked the people in Indiana what they would charge, and we paid more than double what he was asking for.

Very professional! There was a lot of painting to do. Someone came out to look over everything we needed and recommended what paint we should buy. We were told it may take a couple days for the job to be complete. The morning of the first day 4 men came and they did the entire job in just a few hours! We were so impressed. We had the house back to ourselves in no time. Everything looked so nice. We were not sure how we wanted our tray ceiling painted so they painted half of it one way so we could compare. We didn't like it so we had them just paint over everything with white. We thought it was really nice of them to go along with our plan change even though they had to undo some of their work. At one point they ran out of one of the kinds of paint. One of the guys ran to the store and bought some more paint with a discounted price no problem! A few drops of paint fell on some of the new blinds we had just installed a couple months prior. We called them up and they said for us to get the blinds replaced and let them know what the bill was. With in days after sending them the bill we were mailed a check to pay for the blinds. They could not have made it any easier. We will definitely be using Professional Touch again in the future.

They did a great job, were prompt and friendly.

He did a good job. It was a little more expensive than the deal I purchased, but still reasonable.

I was very pleased. They did everything I asked for and made sure that I was happy.