Audio Buys Inc

Basically this company is overrated. They have horrible customer service. They don’t respond to phone calls, voicemail, email, or their website requests for service. If they don’t want to do the work, that’s fine but say something or offer an alternative. This is the contracted service for my Home provided by the builder. Their non-responsiveness is not an isolated incident. They may care about their large business clients but don’t care at all about the individual customer

They did an amazing job and were extremely professional throughout the whole process. After two years one of my Intercom systems started became defective; my standard warranty had expired. Instead of charging me for the replacement part they only charged me for the labor which they did not have to do. They truly care about their customer’s experience and do whatever they can to fairly resolve issues or problems. Ruth, Terrence Harris, Stan Kalnitzky, and Tommy Congel all made my experience a pleasant one. Thanks Audio Buys.

The system Barry sold me allows me to control stereo for both the deck and patio with my I-Pad over my internet connection. Volume, music, speakers and so on. I wanted the ease of controlling the music from my lawn chair and this is exactly what I got. Barry Wittenberg took the time to listen to what I wanted to do and gave me a system that meets and exceeds those needs. All from an authorized dealer. No issues with warranty that sometimes comes up with internet purchases. I'm comfortable buying from Audio Buys and appreciate having a live person help me choose the right system the first time!

The Audio Buys consultant designed a very nice system and provided suggestions about how to reconstruct the theater in my home. I used a different contractor to do the demolition and rebuild of the walls + painting. Audio buys delivered a very nice system and recommend excellent quality components. Particularly nice is the Black Diamond screen which I'd highly recommend to anyone going with a projection system. Everything works exactly as promised and we are very happy the the end-result. The installation team was very professional and did excellent work as well. They were able to provide an overall price that was competitive with the big-box stores and with Amazon for the equipment.

It didn't go well with getting a estimate.

Excellent. From time we visited store until purchase was made and installation completed - very quick. Staff/installers were curteous and professional. Showed up on time, etc.