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D & H HEATING & COOLING

Heating and Air Conditioning

About us

Servicing all Warren County with over 30 years experience.

Business highlights

Emergency Services Offered

Services we offer

Heating - Air Conditioning - Heat Pumps - Gas Furnaces Sales - Service - Installation All Makes & Models Free Estimates on New Installation and Upgrades Licensed - Insured

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-18 of 18 reviews

marlene P.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. They guys installed my new system 5 years ago too. They are honest and affordable. They don't try to sell you something you don't need. LOVE THEM
Description of Work: HVAC Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon D.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heat pump had a dirty line. It was cleaned out and new freon put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Debbie T.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed a thermostat and bled air from pipes left there by another company. Improved our heat greatly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Rebecca G.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
The young men who did the work were very nice and knew what they were doing and the owner checked on their work several times to be sure. He also didn't charge me to move a cold air return to a different spot on the wall. I am very pleased with the work done and will recommend them to friends!
Description of Work: They did a great job and I would use them again. We got an entire new system- a hybrid propane/electric furnace and a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

June A.
01/2014
1.0
heating & air conditioning/hvac
  + -1 more
I can't speak to their true work but since they were going to charge us a lot we told them no. That's when we found out they were charging us $150.00.
Description of Work: We called them for an estimate on fixing our heatpump and they charged us $150.00. Their ad said free estimates. We called and they said since they took their tools out they "performed a service call". The man I talked to was very rude and short.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
5.0


Response from D & H HEATING & COOLING
Our sincere apology for the misunderstanding. The "free" estimate pertains to the purchase of a new system or replacement of your old system. All hvac companies work the same way. If you had needed a new unit and purchased it from us the $150.00 would have been waived. We send a large truck using a lot of gas and one to two trained service techs on calls. We could not stay in business if we ran calls to diagnose problems and never charged customers. Again, sorry for the misunderstanding

Kim V.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
These guys know what they are doing. They have been servicing my units for at least 12 years. I've never had any problems with anything. I do recommend them.
Description of Work: replace unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Carolyn M.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent - He came quickly and had the necessary part with him.
Description of Work: Repaired the AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dorothy L.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
One of our heat pump units was not working. They determined that the coil was frozen. They turned it off and said they would return that afternoon after it was thawed. They did so. They serviced the air handler unit and added coolant to the heat pump unit. They also checked our second system to make sure it had enough coolant and was working properly. They were very polite and professional and I would use this business again.
Description of Work: serviced heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Thomas K.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Had multiple estimates for this HVAC job from several Angie's List businesses and big name stores. Dand H gave me a clear and detailed estimate of exactly what I needed to upgrade my HVAC to a higher quality system at a reasonable cost. They did excellent work and the new system is working very well.
Description of Work: HVAC upgrade - installed a new heat pump, air handler, refrigerant line set, added two new supply ducts and an attic ventilation fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Wilma S.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and work done in a timely manner.
Description of Work: Good experience. Installed heat pump and programmable thermostat.
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,500

Joetta K.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
see above
Description of Work: I have used D&H Heating twice now. The first time was in my home when I had a leak at the base of my heat pump. Alex and Lenny showed up on time, diagnosed the problem quickly and showed me how to prevent it in the future. Good price for the service The second time I used them was for a rental house I own. The central air unit was about 25 years old and died - just as I was getting ready to sell the place. Again, I asked for Alex and Lenny. They are great guys. Arrived early!! I didn't necessarily want to replace the whole unit so they gave me a price to fix the unit - $2k!!! While I didn't like the price, I don't think that was their fault. But here's what they did that made me LOVE THEM - they found a new unit for the same price as the repair. A brand new model was about $5k, but they got me a new unit of a model that is no longer made. The best of both worlds! While I still had to pay $2k, it felt like I got a lot more for it. The people who should really be thanking D&H are the new owners of my rental unit. They got a brand new head pump rather than a repair of a 25 year old unit. Mike is the owner. I haven't met him, but talked to him on the phone. Was very friendly and helpful as well. Use D&H! Great people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Terri J.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were here on time and were very professional, knowledgable and personable and it didn't cost an arm and a leg.
Description of Work: They did a spring service for my air conditioners. They checked and cleaned the outside units and thoroughly cleaned the inside units; checked and changed the filters and even changed the filter on an intake I couldn't readily reach.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Juliana D.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were expensive, but very professional. We were very pleased with the work that they did. They were pleasant to work with. They were good about commucating scheduling conflicts.
Description of Work: They put in 2 complete heating and air systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy S.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
See the above note
Description of Work: I called this company in a fit because the weather turned quickly to a high 90 and my ac was shot. So I thought....Mike...the owner came within hours of the call and fixed the problem....quickly. No nonsense...knew the problem and went for it. A matter of minutes the problem solved. The price was right ...but more important Mike's response was perfect. I have since called again asking questions about the performance of the ac and Mike responds with his no nonsense answer..within such a short time that I am really impressed.. I highly recommend this company to anyone in need of a professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Stephen A.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
Dand H provided an estimate tailored to our needs. The estimate was 100% accurate after the work was completed; no surprises. They worked around our work schedules and were able to do all the work in very short order despite the delays we imposed on the job. Very professional, knowledgeable and helpful in explaining how the system functions, warranty registration and tax advantages.
Description of Work: We had our two stage heat pump system completely replaced. This included hauling the old system away, relocating the outside unit, running a new line set and custom sheet metal work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Terri J.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
I called to inquire about cleaning my A/C heat pump to prepare for the warm weather and was expecting an appointment in a week or two. I was in no real rush but was pleasantly surprised when told they could come out the next day. The next day just before my appointment time they called and confirmed my address and directions and arrived about 10 minutes later and went right to work. The two guys (forgot to get their names, sorry) were very professional and courteous. In conversation I mentioned that I needed to check the floor for water from a failing hot water heater so it wouldn't interfere with their work and they so kindly offered to take a look at it to see if they could fix it for me while they were there. I knew it needed replaced but I really appreciate them taking a couple mintues to confirm that for me.
Description of Work: They cleaned the coils in my heat pump unit and cleaned and checked the freon level in the outside unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Stephen A.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
They just completed the job. They were very good. They were very prompt and very professional. They started the work when they said they would and completed it on time. The work looks good. We are very pleased with their work. We worked with them in comparison to another company. The other company was a franchise and this is a privately held company. Here they don't pay a lot of overheads for slick advertising and so forth. Our money goes towards the product and installation and not for advertising for the company or anything like that. We compared their price with only one other company.
Description of Work: We used D & H Heating & Cooling to completely replace our HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,500

Thomas H.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
Our Lennox Central AC Heat pump quit working. Repairman came out same day and diagnosed the problem as a bad control board in indoor Heat Exchange unit which would not allow backup propane heat to come on or heat pump to work in heating mode. After about 90 minutes on site, repairman temporarily re-wired unit so heat pump would work until control board could be ordered and installed. Repair completed following week. Price was very reasonable for work performed and cost of part. Very good service with prompt service call and maintenance. Accurate diagnostics performed.
Description of Work: Diagnostic of Lennox Heat Pump problem with Propane backup. Replacement of indoor electronic control panel printed circuit board. Approximately 1 1/2 hours on site first day to diagnose problem and temporary re-wire unit until control board could be ordered and installed. Second visit of approximately 1 hour to install board and verify problem fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

    Contact information

    31 BECKWITH DR, Front Royal, VA 22630


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    D & H HEATING & COOLING is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    D & H HEATING & COOLING accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
    No, D & H HEATING & COOLING does not offer free project estimates.
    No, D & H HEATING & COOLING does not offer eco-friendly accreditations.
    No, D & H HEATING & COOLING does not offer a senior discount.
    Yes, D & H HEATING & COOLING offers emergency services.
    Yes, D & H HEATING & COOLING offers warranties.
    D & H HEATING & COOLING offers the following services: Heating - Air Conditioning - Heat Pumps - Gas Furnaces Sales - Service - Installation All Makes & Models Free Estimates on New Installation and Upgrades Licensed - Insured

    Contact information

    31 BECKWITH DR, Front Royal, VA 22630


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed