RockIT Repairs

Electronic Gadget Repair, Phone Repair, Camcorder Repair,

About us

We are a cell phone repair shop with 10+ employees who specialize in repairing all electronics. Our combines expertise gives us a leg up on the competition by proving quality customer service with exceptional technical skill sets for any repair job. We are Cell Phone Repair, Tablet Repair, Laptop Repair and Macbook Repair specialists.

Business highlights

13 years of trusted experience

Services we offer

We offer cell phone repair, computer repair services such as cracked screens, motherboard repairs, laptop charging port repairs, data retrieval (USB, IDE, SATA & SSD), virus removal, os reinstall and other optimizations/upgrades. We offer cell phone and tablet repair services on all models of phone and tablets. Cracked screens, charging ports, speaker issues, microphone issues, audio jack problems, water damage and more.

Services we don't offer

We do not fix car windshields :)

Amenities

Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Kevin B.
05/2015
5.0
screen repair, electronic repair
  + 0 more
Not only are they one of the very few I found for replacing soldered parts but Jim went above and beyond to ensure we were taken care of throughout, and after, the process. We sent our iPad from Wisconsin and had a follow up call within a couple days confirming receipt and verifying the work. They had it repaired within 2 more days and sent it back promptly. We are a bit uneasy about sending $800 of electronics to companies that we do not know and which are a fair distance from us but Rockit Repairs is legit and handled our servicing with professionalism and quality repairs.
Description of Work: Replace the screen connectors on the pc board in a 4th generation iPad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

john J.
07/2014
1.0
camcorder repair, phone repair
  + 0 more
.
Description of Work: They first looked at the 2 phones I needed fixed and confirmed that the repairs were easy and have done many before the first phone galaxy s4 just needed the screen glued on and was in perfect working order and when returned the screen was blacking out when received a call before I left the repair shop the other phone was a galaxy note2 had been dropped 95 the face and cracked the screen just needed replaced and again insured normal routine repair during the repair the tech brought the phone to us and showed us the ribbon to that connects to screen was tore and the phone still worked fine when we took it in and after he brought it to us to show the tear and I saw scratches around the phone were the glass was removed and caused the tear in ribbon but he says he can still fix and would be fine.so off he went during the time I got there I told the I wanted to wait cause the phones are for the business and need ASAP the text suggest that I pay for the next in line fee and he would start right away and we agreed to $15 per phone to have fixed ASAP AND it would take 2 hours to do so we sit and observe normal business for this place customers in and out,a guys come in and his iPhone glass needed replaced so they sell the next in line. Service to him also so at this time it was about 12 pm and they told him it would be 3 o'clock for him to pick up the phone I got there around 11 am so 3 o'clock comes and guy returned to pick his up and they tell him that they didn't say 3 they said 7. I was really shocked and listening the the guy get up set and them saying they didn't tell him that so I stood up and said yes you bout told him that and in shock looked at me crazy so still there at 6:30 I got 2 phones returned to me in worst shape than before the note 2 wouldn't function at all and the s4 blacked out so I refused to pay for the note2 and ended up in an argument with the tech so I had to catch sprint before they closed and purchase 2 new phones with out up grades for just under $1000.00 so next day I returned for my SD card with was removed and not reinstalled and the owner was walking out I said excuse me are you the owner I would like to explain my problem and he looked at his watch and shuffled around and said I don't have time I have to get my kids and off we go so then began warning our friends thru social media,tthe Band angles list to beware of this place thanks JJ

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

    Contact information

    1319 Lafayette Blvd. 300, Fredericksburg, VA 22401

    http://rockitrepairs.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electronic Gadget Repair,
    Phone Repair,
    Camcorder Repair,
    Screen repair,
    Computer Repair,
    TV Repair,
    Camera Repair

    FAQ

    RockIT Repairs is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 7:00 PM

    RockIT Repairs accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    No, RockIT Repairs does not offer free project estimates.
    Yes, RockIT Repairs offers eco-friendly accreditations.
    No, RockIT Repairs does not offer a senior discount.
    No, RockIT Repairs does not offer emergency services.
    Yes, RockIT Repairs offers warranties.
    RockIT Repairs offers the following services: We offer cell phone repair, computer repair services such as cracked screens, motherboard repairs, laptop charging port repairs, data retrieval (USB, IDE, SATA & SSD), virus removal, os reinstall and other optimizations/upgrades. We offer cell phone and tablet repair services on all models of phone and tablets. Cracked screens, charging ports, speaker issues, microphone issues, audio jack problems, water damage and more.
    We do not fix car windshields :)

    Contact information

    1319 Lafayette Blvd. 300, Fredericksburg, VA 22401

    http://rockitrepairs.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 7:00 PM