RightNOW Plumbing

They were honest, quick to do the work, and very friendly. I am very happy with my decision after evaluating many services. I know I made the right choice. We got our water heater replaced in less than 24 hrs of entering request on home advisor.

Review by Roger H. in Spotsylvania, VA Project: Add Additional Exterior Hose Bib Polite, quick, and quality repair for a reasonable fee! I have had only good things to say about HomeAdvisor now that I have a trusted plumber, electrician, and HVAC technician.

Prompt response, helpful explanation of fix for problem.

I called him late Friday PM with a water heater problem (no hot water) and he was willing to come the next Sat AM. But, while on the phone, he very professionally and friendly explained how to check the heater’s breaker (which was ‘tripped’). He helped me solve the problem over the phone for $0.0. I am definitely calling him the next time I have a ‘real problem’.

Great service-- I would use them again.

Great service- I would recommend them

I would use them again

Outstanding customer service. The techs knew what they were doing, kept me up to date as things progressed, and cleaned up when the job was done. Great company to do business with. I will use them again.

Great work

Excellent and timely service. Would recommend to anyone.

Jacob provided good information throughout the process and completed the work quickly.

This is one company that lives, and lives up to, their name. When we needed them they were there. Our well pump relay switch stopped working around 4:30 one afternoon and because we run an animal rescue including dogs and horses, water is a necessity, not a nicety. "Nick" worked everything out with my wife and they had a team out to the house with-in 3 hours. They gave us a time window of 7:00 - 9:00 PM and were there promptly at 7:00. Yes that's correct, 7:00 PM. They diagnosed the problem and went over our options and, because they were able to get the relay switch working again, we set up a switch and tank replacement for 2 days later at 6:00 PM (for a 2-3 hour job) because it was convenient for me. The day following the repair the switch stopped working again so I called "Nick" at around 8:30 AM and he said he'd see what he could do to rearrange schedules and get a technician to our house to replace the old equipment. I received a call back within 30 minutes and had an appointment that same day in the early afternoon. The technician Jacob arrived on time with everything he needed to complete the job. Jacob was professional and courteous, and because of my curiosity, gladly explained every step of the job. RightNow Plumbing is now MY plumber!

Did a diagnostic on my tankless water heater at a decent price for a quick service call. Issue was correctly identified although their price for the labor to install the part (to come back after I ordered it from the company) was pretty steep. Ended up doing it myself instead as it did not require any specific technical knowledge or tools.

We had our water stop. We are an animal rescue organization and having water is vital. RightNow Plumbing was here within a very short time to assess the problem. Provide us with an estimate, and the work was performed by Jacob Eighmy of RightNow Plumbing. Everyone was FANTASTIC, from the owners of the company to Jacob Eighmy who was the plumber that performed the replacement and work. If there was a 10 star feature we would give this company a HUGE 10. Tom & Sylva Southwell Beaverdam, VA

I thought he was good.

awesome

Lacking in customer service. Not very knowledgeable in trade.

They kept us informed every step, worked with our warranty company, explained the cost and the additional required modifications needed for the new water heater, picked up the permit, purchased and installed the heater in less time than anticipated. Would definitely hire them again!!!!!

Our technician seemed very knowledgeable. Our shower unit needed to be replaced as the old one had the limiter set incorrectly and was not producing hot water. The previous owners or plumbers had stripped the screw behind the handle plate so replacing the whole unit was the only solution. The price was reasonable compared to other estimates we received, and the work was done quickly and professionally. The office also made things easy to schedule and provided good customer service.

The tech was very friendly and efficient. He explained all the details and the procedures.

Dan was a very professional, informed us of what needed to be repaired and got it done quickly. He even showed us how to do some preventative maintenance on our sink to prevent clogs. Scheduling was also VERY easy, as soon as I hit submit my phone was ringing. The person who scheduled the appointment was VERY friendly and made sure to work with me on the time. The only negative I had was the pricing, however, I would use them again in the future.

I needed someone for a leaking tank that shorted the connection to the well pump. They came "right now." I appreciate the responsiveness..

Dann and Jacob did a wonderful job replacing my my water heater they measured it and decided I'm better off with the 30 gallon water tank so they went and got a 30 gallon water tank and promptly put it back together after they had a break for lunch but they came back quickly and made sure that it works good and they cleaned up after themselves and make sure everything was okay before they left I will hire them again thank you

They charged $1500.00 to replace my 30 gallon water heater. I agreed to the price because they did it same day on a Friday and we were having a party the next day. They did a great job overall, just cost a lot.