RightNOW Plumbing

Thought they did great job were responsive, very happy!

I searched Home Advisor late Saturday night looking for a plumber, not expecting to hear back until Monday. I received a phone call within minutes from Johno, apologizing for the lateness of the hour, but acknowledging that when you have a plumbing problem, you may need immediate assistance. I appreciated his call and mannerly way of speaking to me very much. We arranged for him to come by and assess our problems the next afternoon. There were several: a leak under the kitchen sink, leaking pipes in the basement, and a leaking shower diverter. After discussion of several options, along with pricing, we decided to replace all relevant pipes, and have Johno repair the other leaks. They arrived the next day, on time, giving me a call before arriving to let me know they were on their way, and they came prepared with all necessary equipment. Johno's team, himself and Alex, were both very polite, very professional, and knowledgeable about how best to fix our problems. They finished the job within 3 hours, and we were very grateful, as we had previously hired a contractor who promised big and way under-delivered--still had the same problems as before after two days of working to fix all. There was also a kitchen pull-down faucet that had sprung a leak. He gave me estimates on replacing it with a much better unit, and also offered to find the part we needed to fix the existing one. He took a picture of it, looked it up in the catalog, and texted me all the pertinent information -- part number, warranty, etc., and offered to install it for a small charge. I ordered the part, it came within two days, and the next day he came back to install it. I am very impressed with this young man's work ethic, his willingness to find alternatives that may be less expensive, give his best professional advice, arrive on time, complete the job sooner than expected, come back for a small job again immediately, and most importantly, do a first rate plumbing job. We have found a reliable plumber that we will certainly call on again as needed. He's a Keeper!

I was very satisfied and will use them again

They came within a few hours of calling. I had some leaking in my basement after a large rainstorm that may not have been related to my sump pump. It turns out my sump pump was working, but since it was over 20 years old I had them replace with sump pump that sucked up water at a lower level. The plumber also spent a large amount of time investigating outside my house to determine what the issue may be. I would hire them again. They also gave me a price for sump pump replacement on the phone and stuck to that price even though the install was tricker than normal due to my passive radon pipe

Very friendly & kind; did not make my brother feel bad for being unable to successfully accomplish repairs himself (and of course, he KNEW he was doing it right--even though it kept falling apart...it was always the cat's fault....). Very prompt, very fast; someone you were comfortable having in your house even though you didn't know him.

They came out right away and fixed the issue that night.

Came through in a crunch, Highly recommend

I hired them because they phoned me first, set up a time for the next business day, were on-time. I think the I got a great deal for the money. Very happy. Will keep them on speed dial "just in case".

The technician was courteous, very respectful and very knowledgeable. He explained exactly what was wrong and on time to fix the problem. I will definitely recommend him to all my friends. The guy is excellent.

Super tech. Explained things and procedures.