Mr. Handyman of the Fredericksburg Region

Called in the morning and spoke to the owner Al who answered the phone. I explained what I needed and at first he thought I may need two guys and a 40' ladder as the portion of siding that came loose is on the second level by the attic vent. He asked I send him photos via text which I did and he checked with one of his guys and I ended up only needing a 21' ladder and one guy so less cost out of my pocket! Al said it would probably be in the afternoon and he would call when they were on their way and I told him that was fine as I would be home all day doing yard work. Well I missed his call as I was outside and didn't hear the phone but his guy Mike L showed up anyways which was also great for me! I heard him at the front and he got right to work. Very personable and friendly. I asked him if he'd mind cleaning out the gutters since he was up there and the siding was only a 5 min job so may as well utilize my hour of pay and they didn't mind at all. Al also came by to check on his guy and was very friendly as well just as he as on the phone. Very happy to have found a handyman company who I feel comfortable with and that would do a good job. Thanks to Al and Mike L it can now rain and I wont worry about my siding just flopping around. I will definitely use you all in future for any other needs.

Michael was professional, pleasant and is an expert. We are 100% satisfied and will call him back again

The service was outstanding. Always professional, prompt and reliable.

Mike did a great job . Showed up early and performed tasks in less time than estimated. Seemed very happy to be working for the company and had a great attitude.

I had a company come in and clean my dryer vent in February of 2015. When I began having problems with my clothes drying, I thought it was an issue with the dryer. I eventually found that the problem was not with the dryer but because the duct was actually disconnected. To make matters worse, my dryer is on the first floor and i have a finished basement. There was only a very narrow access to the duct in the utility room. I had been told that a great sized area of dry wall would have to be cut out to reach the duct. I contacted Mr. Handyman and they sent someone out the same day. Please note this was New Year's Eve!!! Michael was excellent. I don't know how he did it but he was able to reconnect the duct without damaging the drywall. He also found that the brush and wand had broken off of the equipment the company that did the initial duct cleaning was using and was stuck in the duct. I am still questioning how that company supposedly did not notice they were missing a brush and approximately 3 feet of wand off of their equipment!!! Even when the duct was reconnected, the air was not flowing to the outside vent. There was a massive lint build up from the brush clogging the duct. Michael cleaned this out also. The amount of lint he pulled out made me question if the initial company had even provided the services I was charged for. Given the responsiveness, customer service and cost savings (I would have paid a lot more to repair drywall) I will definitely use Mr. Handyman again.

They did an excellent job, The technician was courteous and very informative of what he did.

Project was in a rental property in Stafford, VA. Al and Lisa were very responsive in scheduling the technicians going to the property. They were also very respectful of the Tenants time and when project went from a repair to a replacement project they came back at the time they said they would to finish the project with the newly acquired material. The tenants who met the technicians said they were very professional and respectful. That is a trait very hard to find in handymen and contractors now a days. I plan to use them again when the need arises.

They did a fantastic job. Al (owner) was very professional and courteous. All the techs (electrical, carpentry, plimber,etc) were very skilled and went above and beyond what was asked for in the estimate. If there was an issue they were able to handle it as experienced techs. The price was lower than I would have expected and they were very efficient! I have only positive things to say about this company!

Very nice gentleman, very professional, did the work, but when I got the bill I was a little weary. I'm from New Jersey, and the handy people I had didn't charge me that much, even for painting huge rooms and they were licenced contractors. I just felt that was a little expensive, for two small bathroom fixtures, didn't even have to do the ceiling, just on the wall. Just putting in new fixtures over the same outlets. If the price wasn't that way, I could afford to use them the next day to finish the other things I need to have done.

Michael installed a dryer vent in my laundry room which required cutting through cinder block and then patched a hole from a botched dryer vent install from the previous owner. He did a very good job patching the wall and also patched an area in my ceiling that had some water damage. He also gave suggestions on the proper paint to apply to the ceiling patch and how to prevent further water damage.

It went very well. We initially had three estimates and they were the highest of the three. We went with them because of their high rating on Angie's list. We are glad that we did. The quality of their work was quite impressive. We were quoted with an estimate of five hours.. The work took well longer than expected due to unforeseen issues but we were only charged for one extra hour even though more time was put into the project. We are quite pleased with the quality and workmanship. The provider took the time to clean up the area and made sure that everything looked good. We would definitely use them again in the future.

Provider was on time and made arrangements for my schedule. Provider completed all work in a time manner and cleaned up all debris when done.

I have used them numerous times and they are great. They show up when they say they're going to show up and get the job done. This is very important as I'm a landlord that likes to provide good service for my tenants. Another wonderful thing is they come dressed in uniform, are kind and professional.

They always do great work for us. Highly recommend!

I initially contacted Mr. Handyman in order to have some projects completed in my home. I wanted to have a drywall repair as well as some caulking along with a shower door install and have them frame an opening over my fireplace for my television and have the wires hidden. I was quoted at a day and a half of work for the said projects minus the shower door due to the fact that Mr. Handyman felt it was more of a custom job so they referred me to someone else. In the mean time I scheduled everything else to be done after discussing exactly what was to be done in my home. On April 13th, the handy was scheduled to arrive at my home at approximately 1pm however he did not show up until 130pm. As the handyman reviewed with me as to what would need to be completed, he told me that he could not do the fireplace because I needed an electrician and he could not be there until the next day, although this was discussed prior to them being hired what the scope of work would be. He then proceeded to perform the services however he then needed to leave and obtain materials in order to perform the job. According to the contract, if the handyman leaves to obtain materials, he is on the clock and you have to pay. However, I was able to not have to pay due to making it very clear prior to hiring the handyman as to what would be needed in order to perform the task. However, the handyman commenced working and completed caulking of the stairwell and told me he would come back to finish sanding. This job has now cost me 3 hours not including the hour that it took to go to the hardware store, and the drywall job was still incomplete. I called the office the next morning to discuss my concerns and I decided that I would no longer use their services due to the fact that it took 3 hours of time just to caulk stairs and still had not completed the drywall. I was told that he would return to finish sanding the drywall repair since it had not been done. I was under the impression that I would not be charged since he did not complete the task the day before nor did he complete the fireplace, however this was all the work left to be done since I would not be hiring for anything else. The Gentlemen returned to my home to complete the sanding and said to me I will caulk your fireplace since I did not do it yesterday, and I said ok fine. Not knowing that at the end of this I would be getting billed, I did. I was to be charged 115.00 for an hour and a quarter of work. The amount was however reduced after stating that the fireplace should have been completed the first day. So I end up paying an additional 69.00 just for sanding. If I knew that I would be charged they would not have come back. I am disappointed with the company due to the fact that I feel as though with the price I paid out, I should have received more work. I called the owner and expressed my concerns however of course he did not feel the same. Mr. Stark was very disrespectful. I did not have any issues with paying out the money for the work I received, however when the man returned today I was under the impression that he was only sanding and that I wouldn't be charged and he offered to perform the other service since he did not complete it on the initial day of hire. Because of all this Mr. Stark stated to me that basically I can only afford a 20.00 handy man and that I was not a good fit for his company and he also had the audacity to call my husband a liar. Of course however I believe this was Mr. Starks way of what you call trying to beat someone to the punch. Needless to say whether or not he felt I would be a good fit for his company or not did not matter because I wouldn't hire them again anyway and what makes him so unprofessional is the fact that he had call me back to say all of this after I paid the money. How unprofessional and callus of man Mr. Stark is. Other than not caring for Mr. Starks manners however, the gentleman that did perform the work did an excellent job. I would ask him to do work for me but not Mr. Handyman.

Initially chose this company because of the rating it holds. When I contacted them, I found the office staff to be receptive to my questions and very friendly. I made the appointment for several weeks prior to the actual install and was happy that Kate called to remind me of the appointment the day before while ensuring that I had everything the Technician needed to complete the job. This is my first time hiring someone to do a job in my home because I tend to do most projects myself. The Technician, William was exceptionally professional and demonstrated outstanding knowledge and skill which was evident in the finished product. William placed floor coverings down and ensured that every piece of debris was picked up upon finishing. Even my husband was impressed with his work! As soon as I paint the other room, I'd like William to come back and do an additional room for us. Thank you, William and Kate (Wow- Royal names for quality of service fir for Royalty)...Thanks Guys!

He managed to come up with a solution for our problem and even came under budget. They worked all day and were very professional. I would absolutely use him again.

Technician was on time, very professional, got work done as quickly as possible. Would definitely use Mr. Handyman again.

Painter arrived within 15 minutes of the scheduled time (livable to me as the traffic is horrendous in this area). He advised that he could paint the shutters on the house without having to remove them, paint (wait to dry) and reinstall - which would mean additional time (and therefore, money). The end result looks beautiful. A half hour after he left, I took a close look at the shutters, the siding, and ground under the areas where he painted. His work was pristine, and his cleanup was impeccable. This was especially impressive as he painted black shutters on beige siding, and any little goof would show up loud and clear. Mr. Handyman did a wonderful job, and I'll call them again.

Setting the appointment was simple and the attendant was very helpful. She provided an estimate, time of arrival, insurance information and the name of the service provider that would appear for the repair. The appointment process was simple and all my questions were answered. On the day of the service, the provider showed up on time and identified himself at the door to confirm the name as was provided when the appointment was made. He performed the work quickly and cleaned up after. In order to save money, I purchased the replacements in my own, and he was able to install the replacement without difficulty (I did purchase the exact model as the replaced item, so I knew it would fit). The service provider performed the work within the estimated time and there were no surprises on the final bill. I enjoyed the ease of calling one number to repair different items in one visit that I did it feel comfortable replacing. The only knock is that it was a bit more expensive than if I had known "somebody" that could do the work. But all in all, I found the service easy, safe and reasonable. I would certainly use them again.

Chris did a very good job repairing the drywall so walls could be repainted.

I didn't like them. They waned $160 for an hour of work. The only issue was the cost. I looked around and I found a guy on Angie's List who does the same thing but cheaper. It was more of hassle that it was worth.

After a two weeks went by, the secretary called me and apologized that they had not gotten me a quote and that my work order was overlooked. She said she would get it out to me ASAP. After another week I still hadn't received a quote so I called again and left a message. I did get a call back from the manager and he was very apologetic. At that point I decided to have someone else do the work as it had been nearly a month since they were out to the house before I was able to get a quote. Everyone I spoke to was very professional but there was definitely a lack of organization and punctuality.

I saw a couple of people mention the price as an issue, but we I felt completely comfortable with the serviceman in my house with my wife and young kids. I also feel very comfortable with the quality of work completed and the professionalism. The price is definately worth it.

It was fantastic. They were great. They kind of do everything. I highly recommend him. He is very personable. He is very nice. It takes a lot to please me but they do excellent work. And I know now that I can count on him. The price is fair. I would definitely recommend him because he is good.