2 no shows and 3 times I was told they would call me back, and never received anything. Very very FLAKEY. Save yourself some time and frustration, call another company.
Description of Work: Needed a MiniSplir system repaired that they put in less than a year ago.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Thomas E.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
Steve Briant showed up, found a bad capacitor and 15 minutes later we were ready to go. VERY REASONABLE price for the call/service. Steve is also quite an interesting personality, easy to talk to and still professional.
Description of Work: HVAC Down Completely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
Cindy T.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
Steve of Bryant Heating & Cooling is the best. He has been our "go-to" HVAC person for decades. We had him install a gas furnace and a/c system in 1998, and another updated a/c system in 2012. He is super friendly and very interesting to talk with and he knows his work. He is more than fair and honest.
Description of Work: Needed freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda M.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Great service, professionalism and reasonable! They are not fancy - but down to earth humble honest
Description of Work: Replaced A/C unit and came out another time to check furnace. Very reasonable, friendly and professional. Very efficient and follow through on everything they tell you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen D.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
I made an appointment and he came out the next morning. He repaired broken wiring. Excellent work for a great price. He was also very nice and polite. I have bricks stacked in front of my gate so the dog can't push the gate open and escape. After he left, i went outside to re-stack the bricks and found that he had already re-stacked them. :) I could not be happier with the overall service. I will definitely use him again, should I have the need.
Description of Work: Repaired AC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Debbie W.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Everything went good.
Description of Work: Installed a new furnace and heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Gregory I.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
They came on time. They didn't try and sell something that wasn't important. They explained the problem and what and why they were going to do the things. I would use them in the future.
Description of Work: I used Bryant Heating & Cooling for chimney repair in January. They checked our chimney and cleaned up the chimney, dryer, and vent. They did some repairs on the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Mark H.
11/2011
4.0
heating & air conditioning/hvac
+ -1 more
They installed our heating system when the house was built and we have just always gone with them.
Description of Work: We use Bryant Heating & Cooling of Fredericksburg for maintenance of our heating system. They had installed the heating system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
KELLY H.
07/2007
5.0
heating & air conditioning/hvac
+ -1 more
The job they did installing it was pretty good but thermostat does not work anymore. Their customer service is terrible. We have called them and left messages without hearing from them yet. In some things they are professional and they did show up to the job on time.
Description of Work: I had them install a new thermostat on my air conditioning unit.
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Service Categories
Heating and Air Conditioning
FAQ
Bryant Heating & Cooling is currently rated 4.8 overall out of 5.
No, Bryant Heating & Cooling does not offer free project estimates.
No, Bryant Heating & Cooling does not offer eco-friendly accreditations.
No, Bryant Heating & Cooling does not offer a senior discount.
No, Bryant Heating & Cooling does not offer emergency services.
No, Bryant Heating & Cooling does not offer warranties.