Bowen's Chimney Sweep is locally owned and operated in Fredericksburg, VA
We offer a local service for all your chimney needs from cleaning to repairs.
I wish i could tell you how great the work was. I had George come out and inspect our chimney on June 22. Two weeks later, i hadn't received estimate for work so i reached out. I received a quote on July 5, which i promptly accepted and asked to be put on the schedule. I have yet to hear back from them/him. Calls to the phone number (540-379-4949) and emails (bowenschimneysweep@gmail.com) have never been responded to. I would love to give them a chance to do the work. Are they still in business? I only selected that i would hire them again because i need to get the work done.
Description of Work: Chimney Sweep and Masonry Repair
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Diann M.
11/2018
5.0
chimney sweep, chimney repair
 + 0 more
It's awesome, if you made a schedule, he will come and very professional. I will recommend them to others.
Description of Work: They did chimney sweep and other chimney maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William B.
04/2018
1.0
chimney sweep, chimney repair
 + 0 more
I had Bowen’s install a Regency insert over 10 years ago. Since that time Bowen’s has cleaned my chimney annually without incident. In the fall of 2017, I had him come out to clean the chimney and told him about a cracked baffle. He advised me that he got the serial number off of the insert and would handle it. Since then I have contacted the office to inquire on the status, but my calls have not been returned. I spoke with a woman at the office on one occasion who told me to call the owner’s cell phone to speak with him directly. I called several times and left messages, but they were not returned. Unfortunately, I have to go through Bowen’s for the warranty work as he sold me the unit, otherwise I would handle this myself and be done with it. I’ve tried to give Bowen’s the benefit of the doubt, but after over 6 months of calls/voice mails not returned, I’ve given up. I would caution anyone against dealing with Bowen’s.
Description of Work: Warranty replacement of baffles
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Garrett S.
11/2017
5.0
chimney repair
 + -1 more
George was very prompt, professional, and courteous. He and his help worked quickly and cleanly to complete the job on the agreed upon date and for the agreed upon price. I would gladly do business with him again.
Description of Work: I was having an insulated liner installed into an existing masonry chimney to accommodate a new wood stove insert.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
William B.
08/2017
5.0
chimney repair
 + -1 more
It went very well
Description of Work: Chimney repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael H.
05/2016
5.0
chimney repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debra D.
11/2015
1.0
chimney repair
 + -1 more
unknown
Description of Work: There has been no response from provider.
Rating Category
Rating out of 5
Response from Bowen's Chimney Sweep
After seeing this review I was able to contact the home owner and we came out and cleaned the chimney back in December 2015. Thank you for your continued business with us.
Cathy M.
10/2015
2.0
chimney repair, chimney sweep, fireplaces
 + 1 more
unknown
Description of Work: Mr. Bowen was recommended to me as a reputable chimney sweep, so I called for a chimney cleaning and inspection. He said I needed an insert, and he said he was a Dealer for a wood stove company, so I purchased a new wood stove directly from him, which he installed. The installation went well, BUT he never told me that I'd be required to order replacement parts etc. thru him as a Dealer (the manufacturer of the stove will not deal with customers directly). So, now that I've needed to order replacement parts, I've called his office as well as his cell phone several times for over 2 months and he will not return my calls. I've been courteous and patient and asked that he please at least let me know if he's not going to order for me, but he just doesn't respond at all. Thus, I wasn't able to use my stove for 2 months, and I've had to search for another Dealer to order parts for me. Mr. Bowen is very personable when he's doing business with you, but doesn't have the common courtesy to return a phone call when he's done with you. The wood stove manufacturer said he is NOT a Dealer for them, either --- which makes me wonder whether he purchased my stove retail and sold it to me, which is why he won't return my calls. Therefore, I don't trust his word or his character
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$3,900
Response from Bowen's Chimney Sweep
[Member Name Removed] II am sorry to hear that you had trouble reaching me. I have not had any voicemail from you on my cell. Please feel free to contact me at 540-428-6821 this is my cell. I 'm not sure who you spoke with but I am a regency dealer and I can get you any replacement parts you need. Thank you George Bowen
Hans G.
10/2015
1.0
chimney sweep
 + -1 more
Mr Bowen and/or his staff failed to respond to multiple phone messages. I know of at least 3 others that had exactly the same response.
Mr. Bowen completed all work in a timely manner. He was very professional and personable. I haven't had any leaking or other problems with the chimney or either fireplace. I would certainly call him again if I had any type of problem with my chimney or fireplace. He was forthright and explained the problems to me, and told me the final cost before starting the work. The cost for the work was very fair. While Mr. Bowen was here to assess the problem with my fireplace, he fixed the damper on my downstairs wood stove (at no charge), and told me it had just gotten rusty. (Another person I called to look at it gave me a really high estimate and said it would have to be replaced!) Mr. Bowen had also previously solved another problem I was having with smoke coming back into the house, due to the two flue openings on the chimney being the same height. He quickly fixed that problem by raising one of the flue openings an extra 6 inches by installing a flue extension, in March 2015. Also very fairly priced, and I am happy with the results.
Description of Work: I had problems with rain water leaking from the top of my chimney down the outside wall of my fireplace, and was not sure where it was coming in. Mr. Bowen located the problem, which was a crack in the mortar on top of the chimney. I also wanted the chimney cleaned, since my bricks are light in color, and it had become dark from soot and mildew. Mr. Bowen did the work I needed to have performed in two parts. First, he pressure washed and sealed the entire chimney with a special waterproofing product. He came back a few days later and fixed the crack in the mortar, so the mortar was angled, and not flat, for the rain would flow off of that area and to prevent future problems. He was careful to match the color of the existing mortar.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$375
Donald B.
08/2015
5.0
chimney repair, fireplaces
 + 0 more
From the time of the estimate all the way to the installation George knew what he was talking about and doing. He gave a fair (competitive) price for the install and did a fantastic timely job that looks great. I recommend anyone in need of chimney services get estimates and talk with other companies first and then talk to George and you will see/hear a HUGE difference (from the way he speaks with you over the phone until the job is done). I called several places for estimates and he was the best and priced similarly to others.
Description of Work: installation of woodstove and chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
charles G.
12/2014
5.0
chimney repair
 + -1 more
Work is incomplete waiting for the new part. Mr. Bowen is a great craftsman. He has worked for us repeatedly for several years. He is thorough, honest and has the highest work standards.
Description of Work: He will replace my igniter on the pellet stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Corrine D.
06/2014
4.0
chimney sweep
 + -1 more
They're very reasonable and they're very cordial. They didn't charge me for it and once you're a customer, they maintain some relationship and come right out as they can. Sometimes the waiting is a little long but if they can do it right away, they will. They're incredibly professional.
Description of Work: Another company we've used was Bowen's Chimney Sweep and they unclogged something.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$95
Alecia A.
06/2014
5.0
chimney repair, chimney sweep
 + 0 more
He arrived on time and was thorough and very knowledgeable.
Description of Work: Cleaned and made repairs to the fire place
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michael O.
05/2014
5.0
chimney repair
 + -1 more
He vacuumed everything except the inside of the woodstove .. Should have done that..
Description of Work: Clean the chimney!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Terri R.
02/2014
5.0
chimney repair, chimney sweep, masonry
 + 1 more
The provider was professional and knowledgeable and I felt that he did a good job. I knew I needed a repair and was not surprised when advised that chimney would not pass home inspection with crack. The provider offered me several options to fix it. Also, the handle on my front storm door came apart and the provider fixed it for me! Above and beyond service.
Description of Work: I had my chimney cleaned and a repair made as the inside hearth had a crack.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$231
Carolyn T.
11/2013
4.0
chimney repair, chimney sweep
 + 0 more
We only spoke on the phone and couldn't make our schedules work at the time.
Description of Work: BOWEN'S CHIMNEY SWEEP
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
Virginia S.
10/2013
5.0
chimney sweep
 + -1 more
Great. They were professional, on time, and thorough. They inspected the chimney and the cap from the top (I have had chimney sweeps try to do it from inside the house before and the result was a disaster). They even gave us some pointers on our wood burning stove and removed some shipping bolts from the catalytic converter that had been left on by the previous owner.
Description of Work: cleaned chimney, inspected cap, inspected stove
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Michelle D.
07/2013
5.0
chimney repair
 + -1 more
Very professional. Didn't try to sell us something we didnt need or tell us we couldn't have thechimeey cleaned until the so called work needed was done which is what Another flocks company had told us. Highly recommend
Description of Work: Cleaned and inspected the chimney and wood stove inserts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Cheryl B.
10/2012
5.0
chimney caps, chimney repair, chimney sweep
 + 1 more
The main reason we found this company so impressive is that we had obtained an estimate from another company, at which time we had been told that our chimney was unsafe and needed to be relined, at a cost of at least $3,000. Mr. Bowen did not mention that until we did. He explained that the chimney was in great shape, that generally our house was too young for that kind of repair to be necessary and that large companies often operate on commission, so that expensive, unnecessary work such as relining is often recommended. We appreciate his honesty. He was prompt, friendly and there was no mess from the cleaning.
Description of Work: We had our chimney swept, capped and a few minor repairs made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
John F.
09/2012
5.0
chimney repair, chimney sweep
 + 0 more
I found him to be very professional, courteous, and conscientious. He was very knowledgeable about clearances for fire safety and the chimney installation was something he made look easy. We did have an issue that showed later that involved moisture leaking from a flue connection. My wife was convinced it was installation related, when in the end it was found to be a less than honest firewood merchant that sold us what he claimed was and quot;one year seasoned wood.and quot; With creosote stains on the floor and wall of our new home, George walked into be met by a not so happy wife. With the way he was confronted I wouldn't have blamed him if he would of been less than pleasant. Once again, he was very professional explaining to both of us what the real issue was eventually winning over the lady of the house in the end.
Description of Work: George and his assistant Pool came to our new home in Spotsylvania to install a stainless steel Class "A" Chimney and new freestanding wood stove we had just purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Steve G.
02/2012
5.0
chimney repair
 + -1 more
Everything about the experience with Mr. Bowen was professional and positive the quality of the work was excellent. We had a very bad situation with a previous chimney sweep, which caused us to do research on all aspects of the trade Mr Bowen exceeded all of out expectations. He was quiescence and insured. He was professional, courteous and took great pains to explain what he was doing and why and visually showed all work. A couple of things: if you are given a low dollar or coupon price for a chimney cleaning it is likely a come-on to sell you thousands of dollars of unneeded and unnecessary work, an average chimney should cost about -200 dollars for a pro to clean, less is an excuse to tell you that you need a ton of work and it will cost a butt ton of money. The most obvious tactic is for the unscrupulous chimney guy is to say that your chimney is unsafe or condemned etc. the professional body that registers chimney sweeps is something akin to payed avertising, he only thing you do to be a member is pay your dues. In the next entry I will discuss the negative observations of the company we were involved with.
Description of Work: Repaired the crown seal on my Chimney, Removed the Damper, removed excess morder and cement, cleaned the smoke shelf of all debre cleaned chimeny and firepace, Built and install roof step flashing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
Chris K.
02/2012
5.0
chimney repair, fireplaces
 + 0 more
We went through a horrible time to get this palace stove put in and no one knew how to handle it. The place we bought it recommended somebody else but they were booked, so we had somebody else come in but that went poorly. So, Bowen's Chimney Sweep straightened out a really bad situation, he knows his stuff and got it fixed, while some other company we used didn't get everything right. The other company had put on a different cap and he had the original cap and he got that all worked out and then we felt confident after he had it done. The palace stove was installed properly.
Description of Work: I used the services of Bowen's Chimney Sweep in November of 2011 to install a palace stove properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Christina N.
10/2011
5.0
chimney repair
 + -1 more
We hired Mr. Bowen for an chimney inspection. $75 seemed a fair, standard rate for inspections. He was professional, friendly, and seemed knowledgable to me. We did not require any cleaning or repair after his inspection. It does say on the card that he offers free estimates for service work, so I would have had time to collect other quotes, had work been required. He also advised us about our wood burning stove not being to code, and how we could rectify that. (We did not know that prior, as we had just bought the home, and nothing related to chimney was covered as part of home inspection.)
Description of Work: Inspection of our two chimneys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kevin M.
03/2011
5.0
chimney repair
 + -1 more
The owner George Bowen, and gave me an inspected. The interaction with him was good and that made me choose them. They guarantee their work at least for a year and are very good people o deal with. I liked their services and will use the same in future.
Description of Work: I used the services of Bowen Chimney Sweep to rebuild a portion of the chimney, in September, 2010.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Chimney Sweep,
Fireplaces,
Masonry,
Chimney Caps,
Dryer Vent Cleaning,
Animal Removal,
Gas Logs
FAQ
Bowen's Chimney Sweep is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Bowen's Chimney Sweep accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa