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Bailey's Home Improvement

Handyman Services, Siding, Roofing,

About us

Additional DBAs - Kenneth E Bailey Home Improvement, Bailey Home Improvements. Additional phone - (540) 373-8513. We are not the same Bailey's Home Improvement from the Centreville, VA area.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, siding, gutters and downspouts, eve and facia trim, deck installations, replacement windows and doors, interior and exterior painting, carpet, tile & wood flooring, kitchen and bathoom remodelinig, plumbing, electrical & carpentry repairs.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Reviews

4.815 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
20%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-15 of 15 reviews

Robert R.
06/2021
5.0
roofing
  + -1 more
From start to finish, Ken Bailey did an outstanding job replacing my roof. His communication was great, everything was done in a timely manner, he used high quality shingles, his crew did a quality job, and the price could not be beat. I love my new roof!
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce B.
01/2019
5.0
flooring contractor
  + -1 more
great job. spent time analyzing issue and The out the best way to address it. Did an excellent job
Description of Work: fix squeaky floor under carpeter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carl C.
05/2017
5.0
handyman service, siding
  + 0 more
Mr. Bailey came to the house the same day I contacted him and gave me a good estimate in the range that I expected. He came the next day after I requested the work and was finished in about an hour. He replaced about 40 square feet of siding using the same make and color as the original and the job looks great, as if there never was any damage.
Description of Work: Replacement of damaged vinyl siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Bailey's Home Improvement
Thank you so much for your review. It means a lot when a customer is satisfied with our work and our pricing. We make every effort to provide a good job at a good value.

Pat C.
09/2014
5.0
replacement windows, house painters, handyman service
  + 1 more
unknown
Description of Work: Repaired siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Yvonne C.
09/2014
1.0
handyman service
  + -1 more
The provider was unresponsive and did not do the work. I found another handman to do the work....
Description of Work: The provider did nothing. He came out to review the requirments and never provide an estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Bailey's Home Improvement
We appreciate all reviews even if the customer was not completely satisfied. We did respond to the customer's request by visiting their home on 9/14 to see what work the customer wanted. They wanted some carpeting replaced, hardwood floor sanded and refinished and wood repairs on their deck. We advised the customer that our schedule was full/busy at that time and we would do everything we could to fit them in. On 9/16 the customer called wanting the estimate and we received a test email on 9/17 to ensure we had their email address. I called the customer later that day on 9/17 to tell them I need an appointment for my carpet man to visit and the customer decided he did not want the carpet done and only the family room hardwoods redone. I then received an email on 9/18 thanking me for coming to their home to provide an estimate but they have decided to use another company. Unfortunately we did not expedite the request for the [member name removed] but unless their is an emergency, work requests are generally done on a first come, first served basis. Nevertheless, I hope the [member name removed] are satisfied with the work they received from their new contractor. Thanks, Ken Bailey

Don S.
07/2014
4.0
siding
  + -1 more
They were very timely and professional. However, when the work was performed, it didn't turn out exactly as expected. He offered to come back and correct it, but it would have cost more money. We decided to keep the work as is for the time being.
Description of Work: He ended up replacing some trim around our bay window and painting it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$375

Response from Bailey's Home Improvement
Thank you for your review of our services. Although we did complete the job we were hired to perform, we discovered additional damage to other areas that could not be seen until the first damaged boards were removed. We replaced the damaged wood with poly board and painted as hired and then replaced two extra portions of rotted wood with no additional charge to stop the rotting process. The extra repair we completed created two seams in the trim although we recommended that the trim be replaced from top to bottom. At that time the customer opted not to have any more of the additional damaged boards replaced due to the extra cost for more poly boards as he was going to plant a big bush in front anyway, so the seam was not an issue at the time. Additionally, we found a serious ant infestation behind the additional damaged areas, sprayed immediate area, and advised customer to have area professionally treated. Sometimes additional damages are discovered during a project but it is always the customer's decision whether we make additional repairs that would result in an additional cost to the customer. Our extra efforts did not result in extra cost to the customer. If the customer decides to replace the other damaged areas it would result in an additional cost whether our company or any other company would perform the service. We are grateful for the opportunity of work and would look forward to working with the customer again in the future. Thank you, Ken Bailey.

Rachel K.
06/2014
5.0
handyman service, roofing, siding
  + 1 more
On both occassions, Ken was very professional, curteous, punctual and fast. He showed up when he said he would and completed the repairs within a couple of hours. His price was easily 40% lower than that of other competitors I called for quotes. Now he is our and quot;go-toand quot; for home repair and handyman services.
Description of Work: We've had Ken out to our house on two separate occassions. The first time, he repaired some storm damage to our vinyl siding. I didn't know about him, but he left a flyer on my door after seeing the damage from the road. The second time, he repaired a leaky roof over a bay window in our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Bailey's Home Improvement
We are proud to accept your glowing words about our services. Making the customer happy is important to us and provides us an opportunity to be called back for future work. We also try to be competitive and keep our prices affordable, after all, we are all experiencing difficult economic times. Thanks for your confidence in our company and we look forward to helping you again.

Charmyne R.
06/2014
5.0
handyman service, siding, replacement windows, house painters
  + 2 more
I was very pleased with the level of professionalism. They were prompt and provided valuable information to us in regards to our concerns. I also received a follow-up call ensuring we were pleased with the work that was performed.
Description of Work: Siding replacement and install, painted shutters and caulked bay windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Bailey's Home Improvement
Thank you for your wonderful review. Providing a good service is our ultimate goal and any information we can share with our customers is a benefit for both of us. I am very glad that we met your needs and expectations. I look forward to hearing from you again for your next project!

GP M.
04/2014
5.0
handyman service
  + -1 more
On time, provided a detailed estimate, professional . Asked for 3 references, and each spoke positive about this firm.
Description of Work: Service was not provided, due to financial constraints.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bailey's Home Improvement
Thank you, [member name removed] family, for calling on our company to help you during your time of need. Sometimes customers decide not to have all the work completed for financial reasons and we understand that completely. We always appreciate that we have been considered to do the work and hope that we will be called on again when the customer is ready to move forward on upgrades or repairs. Thanks again for your attention and we hope we can help you again in the future.

Linda W.
03/2013
5.0
roofing
  + -1 more
Everything went great. Excellent Communication from start to finish. Completed roof in one day and they did an excellent job. I was impressed they worked until it was completed. They were professional from start to finish. They removed all debris and hauled it away. My husband and I are thrilled with the results. We will definetly have work done with Kenny and his crew again and I encourage others to do so as well.
Description of Work: Replaced Roof & Removed two sets of shingles. Shingles come with great warranty on them & labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Response from Bailey's Home Improvement
Thank you [Member name removed], for your review. We pride ourselves in getting the job done and as quickly as possible so as to not inconvenience our customers any more than is necessary for the task. The new roof looks great and will certainly add protection and value to your home. We hope you will call on us again should you need any of our services. It certainly was a pleasure working with you both. Thank you again.

Thomas M.
02/2013
4.0
heating & air conditioning/hvac
  + -1 more
Timely response. Professional review and estimate.
Description of Work: Asked for a quote for a replacement heat pump system at my condominium. He provided a timely response, was courteous and professional. However, I got a better quote (lower price, longer warranty) from another source and went with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bailey's Home Improvement
Thank you for your review of our services. I apologize we did not give the best price but i hope you will consider our company again in the future for your other needs and projects. Thanks again, Ken Bailey

Jon T.
12/2012
5.0
roofing, handyman service
  + 0 more
Great service. Repair was performed quickly and at a good price.
Description of Work: Repaired ridge vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Bailey's Home Improvement
Thanks , i was glad to be of service to you and you found our services to be a good value. Keep us in mind for future needs and services. Thanks, Ken Bailey

James T.
12/2012
4.0
handyman service
  + -1 more
They showed up to do the work on time. Looked at what needed to be done, and did the work. When they were done installing the fan it did not turn on... The guy explained that there was a loose switch (on the exhaust fan), but they were trying to tighten it. I guess they did because the fan started working and I paid for a job well done. A few days later the fan stopped working. I called them and they provided some troubleshooting steps: check the breaker, check the gfi in the bathroom, etc... He reminded me that there was a bad switch and I would have to buy a new one and he could come install it for me. Then he noted that he has a $150 minimum charge, but he and quot;would work with me.and quot; My wife and I agree that we do not want to pay another $150 to install a $36 exhaust fan. I'm not sure how often new things are broken out of the box, but it always seems to be me that buys it.
Description of Work: Installed and exhaust fan with light in the bathroom

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Response from Bailey's Home Improvement
My apologies for not responding sooner and I thank you for your straight forward review of our service to you in November. Our workmanship is guaranteed but unfortunately i cant guarantee the products from the manufacturer. I hope you will keep us in mind for any future needs or projects. Thank you for the opportunity to work with you, Ken Bailey.

Michael M.
02/2012
5.0
handyman service
  + -1 more
Baileys knocked on our door after a recent wind storm and gave a quote on the spot to replace about 80 square feet of vinyl siding that had blown off our north wall and become unusable in the process. Twenty-four hours later new siding was installed to our satisfaction. Baileys showed efficiency and effectivenss throughout. Fast and responsive communications. Fast and competent work. They take PayPal. They removed and carted away all the old siding and left the job site better than they found it. We will use them again for other handyman jobs at the house.
Description of Work: Bailey's Home Improvement installed new siding to replace siding that blew off in a wind storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Bailey's Home Improvement
Thanks for the awesome review! We look forward to working with you again, Ken Bailey.

Bonnie G.
07/2011
5.0
roofing, siding, electrician, plumbing, flooring contractor, house painters, concrete repair, heating & air conditioning/hvac
  + 6 more
Ken Bailey (NOT related to the other Bailey's Home Improvement with the F rating) was going through our neighborhood and noticed some storm damage on my roof from a bad storm that ripped through here last weekend. He spoke to my wife and by the time I got home and checked out his flyer and estimate he was already down in Manasass (I'm in Leesburg). He rearranged his schedule and drove back up here as soon as we spoke and did the repairs. He didn't do the work himself, his health doesn't allow him to run around on roofs anymore, but he's got a guy with him that does all of the roof work. I hung out at the truck with him making small talk while his guy did the roof repairs. From what I saw of the work he was doing it seemed like he was doing a good job, but obviously time will tell with these things. Work is warrantied for a year, on the flyer with the estimate with dates signed for the warranty period presented as a receipt.
Description of Work: Replacement of roof shingles damaged during a storm. Roughly 20 shingles were replaced, plus about another dozen that were missing thanks to the wind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Bailey's Home Improvement
It was a pleasure to work for you and thank you for your honest review. I hope we get the opportunity to work with you again. I apologize for the late response as I recently realized I have an opportunity to respond to my customers. Thanks, Ken Bailey

    Contact information

    105 S Brooks Dr, Fredericksburg, VA 22408

    http://www.baileyshomeimprovement.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Siding,
    Roofing,
    Exterior Painting,
    Windows,
    Heating and Air Conditioning,
    Flooring Sales and Installation,
    Plumbing,
    Electrical,
    Concrete Pouring and Repair,
    Basement Remodeling,
    Roof Cleaning

    FAQ

    Bailey's Home Improvement is currently rated 4.8 overall out of 5.
    Bailey's Home Improvement accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
    No, Bailey's Home Improvement does not offer free project estimates.
    No, Bailey's Home Improvement does not offer eco-friendly accreditations.
    No, Bailey's Home Improvement does not offer a senior discount.
    Yes, Bailey's Home Improvement offers emergency services.
    Yes, Bailey's Home Improvement offers warranties.
    Bailey's Home Improvement offers the following services: Roofing, siding, gutters and downspouts, eve and facia trim, deck installations, replacement windows and doors, interior and exterior painting, carpet, tile & wood flooring, kitchen and bathoom remodelinig, plumbing, electrical & carpentry repairs.

    Contact information

    105 S Brooks Dr, Fredericksburg, VA 22408

    http://www.baileyshomeimprovement.com