Professional, knowledgeable, and got the work done. I will use this company for any of my future HVAC requirements.
Description of Work: A/C unit was not draining properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danette J.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
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Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colin M.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
Mr. Steven West came out the same day I called, (arriving a few min. early I might add) and quickly realized that a damper was partially closed on the main vertical outtake duct above the furnace, which was obviously restricting the airflow....I still have the mark on my head where I hit my head with my palm. In my defense, I had already tried playing with other dampers in the ducts to trouble shoot the problem, but never knew about this one since it's really, really well hidden behind 2 joists. Also, the 1st HVAC guy didn't see this...or maybe he chose not to see it. However, my Access Heating and Air service technician did see this, and with a simple push of a lever, he had my upstairs instantly supplied with proper airflow. My master bedroom is now very toasty! Not only did Mr. West not charge me for the service call, but saved me spending $8,000 on something I don't need!!! Mr. West this visit. was very professional and I would recommend Access Heating and Air to anyone simply based on the integrity and service given to me on this visit.
Description of Work: I've had poor airflow on the 2nd story of our house for the past year or so since moving in, resulting in a frigid winter and stifling summer upstairs in the bedrooms. I had a HVAC specialist (recommended to me by my family) come out to diagnose the problem. After finding no leaks in any of the duct work, and determining the furnace and AC were perfectly fine, the HVAC specialist thought the problem could be solved by adding a 2nd AC/Heating unit to the upstairs. Long story short, I was given a quote of $8,000 in order to solve the problem. I called Access Heating, and Air to request a 2nd bid on the project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris H.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Fantastic, from the time they arrived to the time they left. Seriously.
Description of Work: S&S fixed my outdoor heat pump after it died. Fast response! The guy found the problem quickly and took his time and explained my options to me so that I understood exactly what each option meant. They did a superb job! They did exactly what they said they were going to do. I would recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Lisa W.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
Company is very professional with a great personality. Very knowledgeable in the trade and saved me a lot of money! Other companies tried to charge me 4X the price that Access Heating and Air did. Would highly recommend them and I will continue to use them in the future. Also, able to reach very easily and operate in this area. Guaranteed their work as well!
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Service Categories
Heating and Air Conditioning
FAQ
Access Heating and Air, LLC is currently rated 5 overall out of 5.
Access Heating and Air, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Access Heating and Air, LLC does not offer free project estimates.
Yes, Access Heating and Air, LLC offers eco-friendly accreditations.
No, Access Heating and Air, LLC does not offer a senior discount.
Yes, Access Heating and Air, LLC offers emergency services.
Yes, Access Heating and Air, LLC offers warranties.
Access Heating and Air, LLC offers the following services: Service and Repair on Heat Pumps, Furnace and A/C.