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Absolute Security Inc

Home Security Systems

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Jean L.
02/2014
1.0
home security systems
  + -1 more
When I sold my home in August of 2013 I was advised that there was still one year remaining on my current contract and was charged $330 plus dollars to cancel my service. I was informed that when I reached my new home and established new ADT service I would receive a refund or credit of that amount provided I reconnected within 2 yrs. I moved into my new home 3 months later. I established service with ADT and found out that they, Absolute Security, are no longer endorsed by ADT and each time I try to get my account credit NO ONE answers at Absolute security and no way to leave a message. Each time I call ADT they cannot access my previous account citing difficulties with the previous account site. I am disappointed that Absolute Security and ADT have not worked better to address their clients needs. I hired ADT and their contract employees should be accountable for this error. I am now dealing with ADT corporate office who in less than 10 days has double charged my account for an amount they cannot figure out what its for, cashed my installation check which is the only thing they have done right so far, and still cant get my refund In place from Absolute. I shudder to think what type of dispatch service I will get if there is a real emergency at my residence if they cant even handle billing professionally. I DO NOT recommend Absolute Security and may have to throw the towel in for ADT should this matter not resolve itself within the next few days.
Description of Work: Provided home security under the umbrella of ADT security services

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$340.33

    Contact information

    1137 Heatherstone Dr # 101, Fredericksburg, VA 22407


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    Absolute Security Inc is currently rated 1 overall out of 5.
    No, Absolute Security Inc does not offer free project estimates.
    No, Absolute Security Inc does not offer eco-friendly accreditations.
    No, Absolute Security Inc does not offer a senior discount.
    No, Absolute Security Inc does not offer emergency services.
    No, Absolute Security Inc does not offer warranties.

    Contact information

    1137 Heatherstone Dr # 101, Fredericksburg, VA 22407