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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, 24HR water damage restoration, hardwood floor cleaning, flooring sales & installation, furniture and tile & grout cleaning.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-24 of 24 reviews

Teresa J.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They arrived promptly, conducted themselves in a very professional manner, and we feel did an excellent job performing the cleaning job we had requested.
Description of Work: Stanley Steemer came out to clean a sofa, chair and three rugs at our mountain cabin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois R.
09/2016
4.0
carpet cleaners
  + -1 more
I thought they did fine. There were no issues. I would recommend them. I used them several years ago to do some tile cleaning on tile floors where they clean the grout and reseal it. I do remember because it was well over $300 and I thought it was just outrageously expensive for just a regular old home owner. I can't afford that so I never used them for that again. I sure would like to but it was way too expensive for a service. I think they were on time.
Description of Work: In the past I've used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Clara F.
08/2016
4.0
carpet cleaners
  + -1 more
The price is getting little high.
Description of Work: I used Stanley Streamer for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Joan H.
07/2016
4.0
carpet cleaners
  + -1 more
They did good, but there was just a couple of questions I had about it. At that time they were having three rooms for $99.
Description of Work: I used Stanley Steemer to clean my carpets in the foyer room/sunroom and my downstairs rec room.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

CYNTHIA C.
04/2016
4.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Picked up area rugs. Gave estimate and said they would call when got to shop to clean. Never did. Delivered on date asked to. Thought price was high. Also, did not get out pet stains and odor. Said they treated twice. After a couple of weeks, did not feel particularly clean.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$325

Thomas & Kristin R.
03/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Steam cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Marilyn O.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Janice W.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Awesome to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dennis G.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned three rooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Roberta H.
09/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned 3 different throw rugs

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$60

john A.
06/2015
5.0
carpet cleaners
  + -1 more
Excellent experience setting up appointment. Showed up during time expected. Did a wonderful job with all cleaning and spot removal. I was very pleased with the results and would definitely would use them again and recommend them to others.
Description of Work: cleaned carpet in 2 bedrooms, livingroom, and stairs, and cleaned and sealed ceramic tile in sunroom, kitchen, hall, and two bathrooms. Applied scotch guard to carpeted areas. Helped remove stains from bedroom that a relative that lived at the house for 6 months caused.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Linda W.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the carpets and put an extra enzyme down in the room that needed it to absorb any odors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Susan M.
03/2015
5.0
carpet cleaners
  + -1 more
It was fine and they've done it before. I call them and they said they're coming at 9 o'clock and they come at 9 o'clock.
Description of Work: It was Stanley Steemer. They cleaned all of my carpets and all of my furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Delta K.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristy H.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: A 2 man team responded promptly, were on time, & friendly. They moved my cleared off furniture (all of it!) and then put it back in a different arrangement for me! Work: pre-treated w/ stain remover, steam cleaned 3 rooms, 2 sets of stairs & 2 hallways + I bought 2 products for spot treat & odor removal to use later. Was pleased with service & would definitely use them again. ALL the spots (drinks, dog stains, general dirt) except wear areas were CLEAN when they left! Incidentally, I took a large area rug over to their store once, they cleaned it on both sides and I picked it up the same week--very good job there, too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susie M.
08/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned 2 bedrooms and the stairs. Great job! |

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lynne W.
05/2014
5.0
carpet cleaners
  + -1 more
I requested service 10 days or so in advance. However, I would have been able to get service the same day if I had been able to do that. The techs, Will and Chad, arrived promptly on the requested day of service. I needed to make a change to my service order - that was not a problem. The guys were great. They got right to work and my townhome's carpet was clean and fresh very quickly. I believe the charges were reasonable. I would not hesitate to use this carpet cleaning service again.
Description of Work: Carpet cleaning services - 3 rooms plus a hallway and stairs - addressed pet stains/odor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Carol C.
11/2013
5.0
carpet cleaners
  + -1 more
They came in and treated the stains first, then put on their booties to protect the carpet from their shoes. We had bought this house and didn't know if the stains and dirt would come out. The carpets cleaned up as good as new!
Description of Work: They deep cleaned 3 bedrooms of wall to wall carpeting, then applied protectant on them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Marcia T.
11/2013
5.0
carpet cleaners
  + -1 more
They cleaned about 3 rooms of carpet in my apartment for a very reasonable price. The two young men that came to clean, called ahead and came on time that we agreed on. They were very fast and efficient and polite and the apartment looks great!
Description of Work: We used Stanley Steemer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Shelley G.
10/2013
5.0
carpet cleaners
  + -1 more
I was very pleased and very prompt.
Description of Work: They cleaned two carpets in two rooms as well at the stairwell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Janelle B.
11/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
They gave me an absolutely ridiculous low rate. They came in and were incredible and I was pretty much just paying them for the labor.
Description of Work: I run a non-profit and for 2 years in a row Stanley Steemer has come in and cleaned all of our carpets in the facility nearly for free which speaks volumes about their character and how they care about the community.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine D.
10/2012
5.0
carpet cleaners
  + -1 more
They did a fantastic job. They took the stains right out. I would highly recommend and they are all really nice guys.
Description of Work: My dog decided to have an accident on the carpet and sofa. They cleaned my carpet and a sofa and a hallway runner. He sprayed the areas with something that took the scent out as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Kenneth H.
01/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The workers arrived on time and were dressed professionally. They pulled their equipment through the garage and into the house, starting at the furthest point and working their way out. Before actually starting the cleaning, they put small blocks of plastic or poly sheet under the furniture legs so they wouldn't get wet. They worked their way around the beds, using a wand to get underneath them somewhat. The upholstery cleaning looks like vacuuming, but it really works well to clean. The furniture looks like new once the work is done, even after it dries. I will use these folks again, no question.
Description of Work: I've used these folks several times through the years. They're always wonderful. They set up their truck in the driveway, and then pulled long hoses through the house to provide the cleaning fluid and vacuum away the fluid and dirt. They used special cleaning heads for my rugs and upholstery in the den, and all of the carpeting upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

George M.
09/2009
5.0
carpet cleaners
  + -1 more
The company responded quickly to my phone call and set up an appointment for two days in future. They showed up when expected and did an excellent job of cleaning the items.
Description of Work: Cleaned badly stained couch, chair, and area rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    106 Homestead Dr, Forest, VA 24551

    www.stanleysteemer.com/Home.aspx?landid=angieslist

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Water & Smoke Damage,
    Ceramic Tile,
    Carpet Sales and Installation

    FAQ

    Stanley Steemer is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Stanley Steemer offers free project estimates.
    Yes, Stanley Steemer offers eco-friendly accreditations.
    Yes, Stanley Steemer offers a 5% senior discount.
    Yes, Stanley Steemer offers emergency services.
    No, Stanley Steemer does not offer warranties.
    Stanley Steemer offers the following services: Carpet cleaning, 24HR water damage restoration, hardwood floor cleaning, flooring sales & installation, furniture and tile & grout cleaning.

    Contact information

    106 Homestead Dr, Forest, VA 24551

    www.stanleysteemer.com/Home.aspx?landid=angieslist

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed