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Vailes Bros Inc-Remodel

General Remodeling, Heating and Air Conditioning, Electrical,

About us

Family owned. Additional DBAs - Vailes Home Improvement Specialists, Vailes Brothers Inc. Additional address - PO Box 240, Fishersville, VA 22939. Additional contact name - Charles Vailes II.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Historic restoration, water softener, electrical, kitchen & bathroom remodeling, heating & air, pools and spas, additions & painting.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.026 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 26 reviews

Tommy R.
02/2018
5.0
electrician, heating & air conditioning/hvac, masonry, plumbing, remodeling, home remodeling, interior painters
  + 5 more
Outstanding job from design, demolition, and completion. Craftsmen were top of the line, polite, professional, and executed the work flawlessly. Very impressive job; love the new bath area and couldn't be happier. Highly recommend; best in this area, in my opinion, to include 50 mile radius or more.
Description of Work: Complete remodel of master bathroom. Demolition down to studs, removed and replaced old tile flooring with in floor heating/tile, replaced glassed in shower with open walk-in no curb shower area, new granite countertops, new mirrors, vanity lighting, new cabinets with LED under cabinet floor lighting, replaced Jacuzzi with small slipper-shaped soaking tub and chandelier, repainted walls, ceiling, new wood trim. All new fixtures throughout. Tile work was perfect and beautifully done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

Cindy W.
03/2017
5.0
plumbing, remodeling
  + 0 more
Very good. They were quick and efficient. Looks great!
Description of Work: Replacement of tub faucet and fixtures. Included taking out and replacing tile around the area.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

01/2017
5.0
contractors, electrician, heating & air conditioning/hvac, plumbing, remodeling, home remodeling
  + 4 more
Fantastic!! When moving to a new area, it is difficult to determine where and with whom to "shop". We found Vailes as an authorized supplier while searching a manufacturers web site and were pleasantly surprised to learn about all of the products and services they provide. Everyone at Vailes with whom we came into contact possessed a wealth of product knowledge which they were willing to share. Just as important, they are truly committed to providing the best service and products possible and we couldn't be happier. The work site was well maintained and organized, everyone knew what they had to do and did so in a truly respectful and professional manner. I would recommend them without hesitation. I'm already planning future projects!!
Description of Work: New HVAC, new water heater, new well tank, new water softner, move all from basement to garage, add shower and update basement powder room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica R.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Amazing work! Kept us updated throughout process. Very professional from the project coordinator to HVAC installers. They are a bit pricier than others but in my opinion totally worth it. Very happy with the work.
Description of Work: Complete redo of HVAC with new furnace and AC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Susan B.
02/2016
5.0
electrician, remodeling
  + 0 more
unknown
Description of Work: Technician performed the semi-annual H/VAC maintenance without incident. Maintenance was succesfully performed on a separate gas furnace. The technician called before arrival, as promised. He arrived at the beginning of the two hour arrival window. Vailes has highly skilled, reliable employees. It is a first rate company that you can count on to do the job right!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

toby J.
09/2015
1.0
remodeling, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Called & requested these folks to come out & give estimate on replacing our heating system. Set an appt with us 6 weeks out, said they had no eve appts any sooner than that. I have never had anyone tell me they could not give an estimate for 6 weeks. Either these folks really have that much work or they really don't want much work. We are very interested in a Trane system. We have given the work to Augusta Mechanical. We will provide a review after the work is complete.

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

Response from Vailes Bros Inc-Remodel
A call was received August 28th and we explained we could promptly schedule an appointment during normal working hours. The only option given was for an appointment after 5:00pm. Agreement was reached to meet on September 24th (4 weeks out). We called to confirm the appointment 30 minutes prior and were told to cancel it. While we strive to accommodate all requests, we are always upfront about our availability. Being honest, making a commitment, and following up on a commitment is not deserving of an “F”.

Annette S.
05/2015
5.0
remodeling
  + -1 more
unknown
Description of Work: They installed a new sliding glass door to my enclosed porch, plus made the landing safer.They also installed a grab bar to help me navigate the steps--something I hadn't thought of. We'll never use anyone else . I dont remember the date of service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Good.
Description of Work: New furnace and air condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Christine H.
07/2014
5.0
concrete repair, house painters, remodeling, interior painters, masonry
  + 3 more
unknown
Description of Work: Installed new furnace, ac and trane clean air effects. Great service, very efficient unit, pleasant, professional. You wouldn't even know they had been in your home. A little pricey but I got an exceptional finance rate and rebates which helped considerably.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Dot W.
07/2014
5.0
concrete repair, house painters, remodeling, interior painters, masonry
  + 3 more
unknown
Description of Work: They were in our house for several days. Workers were very professional, arriving on time and leaving the work area very neat. I would definitely used them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gertrude W.
06/2014
5.0
house painters, interior painters
  + 0 more
It went well. He did really good. He was always on time and very businesslike. He did what he told me he was going to do. I really liked his punctuality. He was always here when he said he will be here. In my opinion, he was a little high on price. I referred him to a friend of mine and my friend could not afford his price.
Description of Work: I have used Vailes Bros Inc. He came in and painted the foundation of my house, basement and the steps on my porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Kelley C.
05/2014
5.0
remodeling, home remodeling
  + 0 more
Excelllent experience! Great to have all of the project under the supervision and control of one business, as opposed to having to deal with subcontractors. Punctual and courteous. Outstanding quality and workmanship. Will be using Vailes for a remodel of our master bath in a couple of months.
Description of Work: Basement bathroom installation, plus other smaller projects, like changing hardware, addition of quarter round for the basement, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Cindy R.
05/2014
5.0
remodeling
  + -1 more
unknown
Description of Work: We have used Vailes in the past for several small jobs and have always been very pleased with their work. Most recently, we hired them to correct problems which arose from two bathroom renovations done by E&E Plumbing. They had to tear out our marble shower floor to re-install the floor liner as it had been improperly installed by E&E (see my review on E&E). In addition, they had to tear out our plaster ceiling in our front hall (which is just below the shower area because of major water damange done from the leak)and repair the ceiling and paint. They did a beautiful job. They are not cheap but you get what you pay for!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Cynthia H.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt and thorough in their assessment of the problem. After multiple repairs we as customers requested a new furnace. It was very cold (10 degrees) and they provided electric heaters during the waiting period. They arranged propane tank install, too. The furnace was installed and running in less than 48 hrs.
Description of Work: They replaced our fuel oil furnace with a new furnace and propane system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,150

Jeff S.
02/2014
5.0
remodeling
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John G.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
On time, very professional, definitely had the experience, offered a walk through after everything was completed. This was one of the best and smoothest jobs I've had in a long time.
Description of Work: Put in a new heating and air conditioning system, air handler and heat pump along with all new piping between them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Tish L.
09/2013
5.0
electrician, remodeling, heating & air conditioning/hvac, home remodeling
  + 2 more
we have used Vailes for a variety of other items - electrical work, plumbing work While often not the least expensive, have found them to be reliable and ethical.
Description of Work: fixed AC..

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Judi K.
06/2013
5.0
remodeling
  + -1 more
Fine, just too expensive
Description of Work: Give an estimate

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Marcelo Z.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Knowledgeable, professional, satisfied personnel.
Description of Work: Installed two trone heat pumps and air handlers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,250

Charles E.
08/2012
5.0
electrician, remodeling
  + 0 more
Description of Work: Electrical technician did a complete change of service and upgraded 100 amp service to 200 amp service. Tech procurred bldg permit and coordinated with Dominion Power. He installed a new mast and new service from meter to inside box. Many of the outlets were not grounded and this was corrected within the main circuit breaker box. His work was excellent. He completed the project in a timely fashion, had the work inspected, and had Dominion Power restore service by early afternoon. He was patient with my questions and fully answered them until I understood what was actually taking place. I was very impressed with Dean's work. The work inside the breaker box was neat with all wires properly twisted and 90 degree turns into connectors. I could have had this work done for less cost but I wasn't nearly as comfortable with the level of service provided by others some of which actually said we didn't need to get a permit. When he left the site there was nothing to clean up or go behind. I will have Dean of Vailes TC Electric do any electrical work I will have done in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Gary M.
05/2012
4.0
electrician, remodeling, plumbing, contractors
  + 2 more
Again, I did not use this company.
Description of Work: I requested and received an estimate from this company. The presentation of the quote was very professional and well prepared but even after reducing the scope of work I could not afford their price.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc W.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are efficient and reasonable. They do great work and we continue to use them. We used them a couple of weeks ago. We would recommend them because they do great work, they are reasonable, they are prompt and professional.
Description of Work: We used Vailes Bros Inc-Remodel to install a thermostat for an insulate heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jesse O.
03/2012
5.0
contractors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nina J.
01/2012
5.0
remodeling, home remodeling
  + 0 more
I can't say enough about how great this experience was. The quality of the work was outstanding and the service was fantastic. I would work with this group again in a heartbeat.
Description of Work: Kitchen and laundry room remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Marc W.
02/2011
5.0
electrician, handyman service
  + 0 more
They are very professional. They cost a little more but they stand behind their work. They do good work. They do a whole range of work. They did electrical work and some outside work as well.
Description of Work: We used to use another company which turned out to be Vailes Brothers Inc and since then we have been using them as our contractors. I used them in January for a small outside repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1(current)
    • 2

Contact information

2247 Jefferson Hwy, Fishersville, VA 22939

www.vailesbrothers.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Heating and Air Conditioning,
Electrical,
Kitchen and Bath Remodeling,
Interior Painting,
Plumbing,
Masonry,
Exterior Painting,
Concrete Pouring and Repair,
Unfinished Carpentry,
Handyman Services,
Sunrooms and Patio Enclosures

FAQ

Vailes Bros Inc-Remodel is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Vailes Bros Inc-Remodel accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Vailes Bros Inc-Remodel does not offer free project estimates.
Yes, Vailes Bros Inc-Remodel offers eco-friendly accreditations.
No, Vailes Bros Inc-Remodel does not offer a senior discount.
Yes, Vailes Bros Inc-Remodel offers emergency services.
Yes, Vailes Bros Inc-Remodel offers warranties.
Vailes Bros Inc-Remodel offers the following services: Historic restoration, water softener, electrical, kitchen & bathroom remodeling, heating & air, pools and spas, additions & painting.

Contact information

2247 Jefferson Hwy, Fishersville, VA 22939

www.vailesbrothers.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM