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Veterans on Duty home improvement services

Snow Removal, Handyman Services, Interior Painting,

About us

We are a Veteran owned company.

Business highlights

14 years of trusted experience

Services we offer

We offer a variety of services, just send an email of the job at hand and we will reply with a answer. We accept cash, credit or check.

Services we don't offer

We do not offer snow removal.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
0%
2
0%
1
21%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-19 of 19 reviews

Brenda E.
09/2016
1.0
decks
  + -1 more
Not good....no reply and when I did receive one....no explanation.
Description of Work: Request for quote. Company rep met with my husband and said he would get back with him with a quote. I did not hear from the rep so I re-engaged and I got this message back. "My name, I'm sorry for the delay. We are not going to be able to give an estimate on this project." Not only did the rep not get back with, he offered no rational reason for "not being able to give an estimate." Why? Too small a job, doesn't have the expertise, too big a job, what? I am very disappointed with this professionalism as I and my husband are both retired military.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Gregory K.
06/2016
1.0
decks, plumbing, remodeling, roofing, snow removal
  + 3 more
unknown
Description of Work: They cancelled my appointment as they took on too many customer's: | |vetsonduty |Jan 25 | |to me |Gregory, |We are hurting at the moment, we might have over booked before the storm hit. |We are currently way behind schedule even with 6 crews. If you find someone else |For the job, it might be a good idea. We are so sorry | | |vetsonduty |Jan 25 | |to me |Hello, |These are the pathetic guys that are going to forget about the elderly and come help you out. |We are going to try to be there soon Gregory, what form of payment do you prefer? | |From: Gregory Koch [mailto:gregko76@gmail.com] |Sent: Monday, January 25, 2016 4:24 PM | | |Gregory Koch |Jan 25 | |to vetsonduty |Steve - I took your advice and have hired another team. Sorry, but you are too late. Peace out | |P.S. Sarcasm like this is not a good trait for your business... Learn how to manage it and you will be much more successful

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


VAS M.
06/2016
5.0
handyman service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Len N.
05/2016
5.0
snow removal
  + -1 more
unknown
Description of Work: Various handyman jobs, from rewiring outside light fixture to repairing basement door after flood damage to fixing basement stair rail to painting touch ups here there and yon. Plus they shovel snow. I find them highly reliable, competent, and beyond honest (to teaching me how to fix things on my own next time). I would recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Janice C.
02/2016
5.0
drywall, snow removal, interior painters
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jennifer S.
02/2016
1.0
drywall, snow removal, interior painters
  + 1 more
unknown
Description of Work: NEVER returned my call
Rating CategoryRating out of 5

Response from Veterans on Duty home improvement services
She wanted snow removal and we advised the customer that we were booked. Did not like our response.

Nancy E.
02/2016
1.0
snow removal
  + -1 more
No show
Description of Work: Nothing. I contacted them to remove snow after the blizzard. Initially they were responsive and were supposed to plow me out on Thursday. They did not show so I contacted them. They claimed never to have received confirmation. I had sent one but gave them the benefit of the doubt and they agreed to plow me out on Friday. When they were again a no-show I wrote and canceled. I never received an apology or an explanation for why they never plowed me out as promised. I was very disappointed as I prefer to hire veterans whenever possible and would like to have given them the business.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$125

steve W.
03/2015
5.0
snow removal, doors
  + 0 more
unknown
Description of Work: Snow removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eldwine E. D.
01/2015
5.0
snow removal
  + -1 more
They are excellent! They always go above and beyond and are on time. We are very pleased.
Description of Work: We've used them in the past and we've already used them twice again this year for snow removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry S.
07/2014
5.0
drywall, fencing, handyman service, house painters, snow removal
  + 3 more
unknown
Description of Work: Installation of shutters on brick

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Terry S.
07/2014
5.0
handyman service
  + -1 more
Veterans on Duty was fabulous. They did it yesterday, I paid it this morning and it was fabulous. I know it was a little job for them but they still did an outstanding job and I was really pleased. They told me when they were coming and they had to postpone it once which was fine. The let me know by email every step of the way of what was going on, there was no hurry on my part to get it done. They were fine. They did a great job. I thought it was extremely reasonable, I expected to pay more than that. As far as punctuality goes, I can't say it was a B or anything like that, I'd still go with an A because they let me know ahead of time what the deal was.
Description of Work: All I needed was just a little job, just some shutters put up outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Robyn B.
05/2014
5.0
woodworking
  + -1 more
Veterans on Duty was great. I had just had a couple of terrible experiences with two other (unrelated) service companies -- so Veterans on Duty was a breath of fresh air. They kept in contact with me -- even contacting me on the day they were to arrive (a very rainy day) to tell me they were held up in traffic. They arrived, performed the jobs efficiently (even needing to go to Home Depot to get some hardware for the job). The jobs were done perfectly and the vets were friendly and courteous. I believe they are honest and you will be able to trust what they do and say. Veterans on Duty took on my small job willingly and pleasantly, when other companies didn't want to do the job. I recommend them without reservations and will definitely call on them again.
Description of Work: I needed a couple of "odd jobs" done. I had heavy oak bunk beds which had been separated and used as twin beds. I needed the beds put back together as bunk beds, then also needed a day bed assembled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kimberly B.
03/2014
5.0
snow removal
  + -1 more
Steve and his crew were extremely efficient, timely, professional and nice. I was very pleased with the work they did and will most definitely recommend or call them when other services are needed.
Description of Work: Steve and his crew provided snow removal services for my property including sidewalks, driveway and walkways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Hyesun J.
03/2014
5.0
snow removal
  + -1 more
Steve did an excellent job clearing the snow off our driveway and the price was very reasonable.
Description of Work: Cleared the snow off our driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Eldwine E. D.
03/2014
5.0
snow removal
  + -1 more
Outstanding! We have an unusually steep driveway, and have had trouble getting people to plow it in the past. He worked quickly and professionally, and on his own initiative, salted icy patches he found. After being paid, he offered to do more (put down ice spray we have) without adding to the cost.
Description of Work: Provider cleared our driveway and walk and put down salt (last was without our asking).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Stephen O.
02/2014
5.0
snow removal
  + -1 more
Veterans on Duty is an outstanding snow plower. I called in the morning of the big storm, Steve responded quickly and they were here in early afternoon to plow my driveway. The price was very fair, they did a very nice job - the entire driveway and even plowed some of the cul-de-sac and around my mailbox. Cant say enough - they plowed two of my neighbors as well and they were very happy.
Description of Work: Plowed my driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John C.
02/2014
5.0
snow removal
  + -1 more
We could not have been more pleased with the fine service and excellent results we received today from Veterans On Duty. Our driveway is very long, around 200 feet. We had a foot or more of snow overnight that was very wet and extremely heavy. Our snow blower had died unexpectedly. What to do? I turned to Angie's List, searched for and quot;Snow Removaland quot; and I found Veterans On Duty and gave them a call. I was immediately connected to Steve. I explained our predicament and he said and quot;Don't worry, I know your area and we'll be back there in an hour or so and stop by.and quot; As promised, Steve and Travis came by with their truck and sturdy plow, and they took care of our big snow removal job in no time flat. They did a great job of snow removal and were very courteous and friendly. I really was impressed by their speed in arriving and sense of urgency to get here and attack the snow. The price was very fair for the work they did. As they left they even stopped to free up our trash and recycling cans awaiting pickup that had been and quot;plowed inand quot; by the roads department, a kind and helpful extra service. We learned that Veterans On Duty is also a full-service home improvement and repair business, and we will definitely consider them for electrical and other work as the need arises. I recommend Veterans On Duty highly and salute them for their great work today. Nice job! .
Description of Work: Plowed out our very long driveway after a huge snowfall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Melinda R.
01/2014
5.0
electrician, snow removal, handyman service, doors, plumbing
  + 3 more
As a real estate agent, I've referred him to many of my clients who have hired him for projects worth $100 up to $10,000. He's one of the few people that I recommend because he's honest, affordable, and just the nicest guy. He's professional, prompt, and high quality.
Description of Work: I used Veterans on Duty Home Improvement Services to do basic handyman services. They have an electrician and plumber on board. They installed a sliding glass door. He recently plowed a listing for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise G.
09/2013
5.0
woodworking, decks, electrician, fencing, house painters, interior painters, remodeling, roofing
  + 6 more
Steve Nagle, VOD, was recommended to us by a realtor friend. In late June, he accompanied us through the house while making a list of our desired upgrades and problems that he discovered on the walkthrough...a list of tasks that required a diverse set of skills. Steve then gave us an estimate of the entire job, we paid 50% down, gave him the key to the house and the schedule was established. Once the house was emptied, the walls were prepped and painting began. The painters did quality work and were in communication with Steve whenever they encountered issues needing clarification. The paint job took approx 2 or 3 days as they professionally painted trim, ceilings, walls, windows, inside closets, the deck and the basement floor/walls/cinderblock divider. The basement floors and stairs required more dry-time due to the humidity and lack of a/c in the area. The workmen took the time to move the washer and dryer to ensure the entire floor was covered. The end result was professional and we were very satisfied. The leak on the roof required someone to climb a ladder on the 2nd floor and pull themselves through an access door in ceiling. The basement was very rough before the project began...after VOD did their magic, one could visualize the possibilities of the space and it transformed into an warm and inviting space. Although VOD had other people's jobs that were being done at the same time, they adhered to the schedule and kept us appraised of the work. Subsequent to the original list above, VOD stuck with us through August to ensure that additional tasks were addressed and our deadline was met. When Steve as given new takes, he would access the new work, provide and estimate, then schedule work upon approval. It was an exceptional experience. I trust Steve...coming from me that is a tremendous compliment. My husband does a good job of determining cost of construction/painting/labor hours/expenses for projects. In all cases, Steve came in with what we considered honest/reasonable estimates and stayed on schedule. Our daughter has already contacted Steve about a project at her home in the near future. The next time we have a project, it is our intention to contact VOC also. It was a job well done!
Description of Work: A diversity of work was performed on our house inside/outside/roof, etc. in preparation for sale. Expertise encompassed painting, plumbing, electrical, carpentry, roof work, some HVAC and more. Most significant projects included: Paint & quality prep of entire 3-floor town house; kitchen update installed granite countertops, cleaned & stained wood cabinets, plumbed new hardware & made new shelf under sink to repair water damage, wired electrical issues, purchased, replaced & rewired lighting fixtures. Additional tasks included cleaned & waxed floors; pressure wash back & front with stain/sealing back deck; stabilized/replaced fence & deck posts as necessary; built custom half-wall enclosure to esthetically enclose basement steps, unfinished cinderblock basement received total facelift by raising wires, repairing damage, extensive paint job of floors, walls, stairs, etc; selected, purchased, rewired as necessary and installed several lighting fixtures that excellent decorative choices. Also repaired leak on roof, caulked bathroom tile, then calked & repaired windows throughout house as necessary, repaired & replaced hardware on rear door, balanced ceiling fan, sealed hot water heater & installed pressure release valve. This was just the first group of tasks that he accomplished. VOD worked with us on subsequent jobs from July & August on various other tasks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

    Contact information

    unknown, Falls Church, VA 22042


    Service hours

    Sunday:
    6:00 AM - 5:00 PM
    Monday:
    6:00 AM - 5:00 PM
    Tuesday:
    6:00 AM - 5:00 PM
    Wednesday:
    6:00 AM - 5:00 PM
    Thursday:
    6:00 AM - 5:00 PM
    Friday:
    6:00 AM - 5:00 PM
    Saturday:
    6:00 AM - 5:00 PM

    Licensing

    Not Licensed

    Trade License Authority
    DPOR
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Snow Removal,
    Handyman Services,
    Interior Painting,
    Drywall,
    Decks and Porches,
    Doors,
    Exterior Painting,
    Finished Carpentry and Woodworking,
    Roofing,
    General Remodeling,
    Plumbing,
    Fencing

    FAQ

    Veterans on Duty home improvement services is currently rated 4.8 overall out of 5.

    Sunday: 6:00 AM - 5:00 PM

    Monday: 6:00 AM - 5:00 PM

    Tuesday: 6:00 AM - 5:00 PM

    Wednesday: 6:00 AM - 5:00 PM

    Thursday: 6:00 AM - 5:00 PM

    Friday: 6:00 AM - 5:00 PM

    Saturday: 6:00 AM - 5:00 PM

    Veterans on Duty home improvement services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Veterans on Duty home improvement services offers free project estimates.
    No, Veterans on Duty home improvement services does not offer eco-friendly accreditations.
    No, Veterans on Duty home improvement services does not offer a senior discount.
    No, Veterans on Duty home improvement services does not offer emergency services.
    Yes, Veterans on Duty home improvement services offers warranties.
    Veterans on Duty home improvement services offers the following services: We offer a variety of services, just send an email of the job at hand and we will reply with a answer. We accept cash, credit or check.
    We do not offer snow removal.

    Contact information

    unknown, Falls Church, VA 22042


    Service hours

    Sunday:
    6:00 AM - 5:00 PM
    Monday:
    6:00 AM - 5:00 PM
    Tuesday:
    6:00 AM - 5:00 PM
    Wednesday:
    6:00 AM - 5:00 PM
    Thursday:
    6:00 AM - 5:00 PM
    Friday:
    6:00 AM - 5:00 PM
    Saturday:
    6:00 AM - 5:00 PM