The Plumbing Dr

Simply OUTSTANDING ! My hot water heater blew a hole through its relief valve and was jetting a high pressure stream of water into the ceiling and flooding the lower level of the house. First, telephone response within 1 hour, on an extended holiday weekend. Two other plumbing services had been contacted... One never called back, the other responded two days later. Second, dispatch of plumbers and arrival within 2 hours of the call on that same extended holiday weekend. Third, immediately impressed with the bearing and professionalism of the responding plumbers. They analyzed the problem and stopped the leak within minutes. Fourth, having stabilized the situation, they gave a precise, clear, detailed explanation of the options for repair, and the exact price for each option. Fifth, the work was done quickly and completely, all problems solved at the exact price offered. In Summary: I have never, in over 40 years of home ownership in different locations around the county, never, EVER found a better plumbing service than this. In fact, nothing else comes close. Finally, i wast gratefully amazed at the price, much, MUCH lower than what friends and relatives have been charged for similar service. Don't even bother calling anyone else. Call the Plumbing Doctor first.

Excellent professional service from both people.

We had Daniel come to our house to fix a toilet. He was knowledgeable and quick. And the price was reasonable. I would definitely use him again. We thought the toilet wasn’t working after he left and the company was sending someone immediately. But in the end it was working great. Amazing customer service.

Fantastic experience. Dr. Brandon called me at the agreed upon time, came 10 minutes later. Walked me through options and made sure I had all the right info before determining next steps. They were able to replace the water heater the same day, and did so within a few hours, and no real interruption to our day and zero mess. He even noticed our kitchen sink had loose pipes and gave that a quick fix. Would definitely use again.

Harold and Marcelo fixed and improved the flushing system in my bathroom about 6 months ago. It made a big difference and still is working well. I’d recommend their service!

The work was excellent and the plumbers were punctual and cleaned up everything! The team included 4 men. I was only introduced to Daniel and Marcelo. The work takes all day and they check everything prior to leaving and give a quick orientation to the new product. The tank is small and installed on the wall and leaves additional space as compared to the 50 gallon tank it replaced. I have nothing for comparison but this was an expensive undertaking and I pray it will be worth it. I am pleased with the function thus far.

I want to express my gratitude to the Plumbing Doctors team that came to my rescue earlier this week. It was an incredible team effort, that include Mr Bill Bennett, Tracy and Melody, Daniel,Lloyd, Joe, Marcelo and Joe. Mr. Bennett responded with incredible sense of urgency, and he personally followed up on the team's work and the process at hand. Melody and Tracy at the office took care of guiding the financial part, and communicating often via email.Daniel offered guidance and explained the problem, the financing options, and wha to expect during the work days. Lloyd tried his best to provide alternative water source for my house, while patiently waiting for the utility companies to do their part for marking lines and so forth. Joe, Marcelo and Jake were professional, engaging and very positive towards my questions and concerns about the job at hand. They also worked with promptitude and worked past their normal working hours to ensure this huge job could be done in two days. So that I could have my water line up and running before the weekend. I can not thank Plumbing doctors enough for this great experience and they can be sure they have won a customer for life.

The work was excellent. e have used this company many times because of the quality of their work and the talent of their highly professional staff. We are especially pleased with the workmanship of Daniel. He is an outstanding plumber and human being. It's always a pleasure to have him in the house because we know the work will be done well and with a smile.

Charlie and Cornelius came within a few hours. Checked the leak, found it was the garbage disposal, and replaced it on the spot. Gave us a good deal, friendly and professional service. Would definitely call The Plumbing Dr again!

I used Plumbing Dr twice - once for our primary residence and once for our rental property. Both times they finished the job and exceeded my expectations. The cost seems reasonable. I would not hesitate to hire them again. Dr Charlie and budding Dr Jake were puntual and professional.

It went great. Dr. Charlie and his helper, Dr. Joe, work well together. They are professional and very nice. I feel that they take pride in their work. The toilet works great and they cleaned up afterwards. And they didn't scratch my newly installed vinyl plank floors. I will be requesting them every time now.

Dr. Charlie and his assistant were great. They fixed the problem. They were easy to work with. Definitely will request them next time we have a plumbing problem.

Charlie came as scheduled, listened to our observations, explained his leak search process; then proceeded to locate the leak. It was difficult to locate (faulty soldering by a bathroom renovator), and even harder to fix w/o damaging bath tiles, but he devised a method and repaired the leak, leaving only some sheetrock holes to be repaired by the homeowner. It wasn't inexpensive, taking several hours to do, but his professional workmanship and knowledge were worth the price. He also replaced the operating parts of our toilet while he was here. Afterwards, he cleaned up the work area well. Highly recommended.

Charlie and Lloyd were technically proficient, polite and focused. As always with the plumbing doctor, extremely good value was delivered. This is why we have used Plumbing Doctor religiously for six years-ever since we moved in our current house in Arlington.

Harold showed up on time, gave me my options and quickly got work done. Very professional.

$69 service fee to diagnose turned into a fee to drive to my house only. Solution presented was to snake the drain. In doing this, they realized to fix the problem they needed to install a sump pump for $4800 IN ADDITION TO the $370 fee to snake the drain. Due to repeated poor communication/ clarity of what we were to get for our dollar and expensive fee to snake a drain mean we will not be using this company for future needs.

Faucets repairs/replacement and Toilet replacements

Daniel was an AWESOME tech. He correctly diagnosed where the leak was located and worked late into the night to replace the pipe. He also minimized the mess when he had to remove some of the plaster wall to get to the pipe in question. Overall a great job.

I was very impressed with the 4 jobs done today. Charles and “E” (his partner!) Were very good at explaining all of our options and keeping us informed during all of the work. Everything turned out great! We will be call The Plumbing Dr in future plumbing needs in our house. Keep up the good work and again thanks for the high quality quick work. G Blain

The Plumbing Doctor has been a godsend for our old home that didn't have proper maintenance before we moved in. They've always been able to provide immediate emergency service with no delay. Dr. Charlie cleared up the latest problem and gave us tips on how to prevent future issues. This is the only plumbing service we will use.

Two people got the job done quickly and cleanly. They did not try to sell me more than I needed. They arrived right on time. Both wore masks & gloves out of concern for COVID. I had lots of questions and they were obviously expert and experienced. I did have to wait a few days for their next availability, while some others could have been there right away after I called. It was not a problem and I'm glad I chose them.

I wanted to give a shout out to this company for an amazing experience today! We had three toilets installed on a 30 year old home we just purchased. A broken flange was found that had been fixed prior, very poor workmanship and installed incorrectly. Dr. Daniel and Dr Lloyd took the time and patience to tediously fix the issue which could of been done much easier through the ceiling! They did NOT choose the easy way which would of costs us in ceiling repairs. Not only did these two spend time coving our floors to protect from damage or dirt they were conscious about the current pandemic we are in and wore face masks, gloves and shoe coverings which was very much appreciated! These two were professional and honest and we will be referring them to everyone! Thanks guys!

Mike L. always takes care of my issues and leaves my house better than when he left it. He's also an educator: as he works, I learn about how things work and ultimately how to maintain my home. He's a fantastic employee at The Plumbing Dr., and I've used them exclusively since I purchased my new home.

I am totally 100% satisfied with the work the Plumbingdr's work. Their master plumber, Brandon and his crew managed to drain out enough of the backed up water in the line to snake a camera into the pipe. The problem was that a power line had drilled through my pipe, which started to slowly cause a back up over a period of months. They pinpointed the exact location, dug down exposing the break. They cut out the destroyed section, replaced that part and then snaked/reamed out the entire line, clearing the drain from house to county sewer line. Problem gone. They did a fantastic job. I would recommend the Plunbingdr to anyone.

Charlie showed up on time, inspected the system and replaced the Valve without any hesitation. You can tell he is an experiences Pro! The basement was left as clean as it was before and no parts or debris was left behind. Charlie even gave me advice on maintaining the system, and all work appeared (to me) to be first rate. I even got their senior citizen discount, and the initial call fee was waved, I would definitely call The Plumbing Dr. again.