Family owner and operated since 1959, Richards Heating & Air Conditioning Co. has been designing, installing and servicing residential air conditioning and heating systems in the Washington Metropolitan area. We install “total comfort conditioning” systems to meet the unique configurations of individual homes, recommending systems that fit each customer’s needs. At Richards, we are proud of our work and are dedicated to maintaining a reputation in the industry and the community as reliable experts.
Richards is a fully licensed and insured mechanical, gas fitting, and electrical contractor. We qualify in the installation and service of all aspects of heating & air conditioning systems. Our service department also offer three levels of service agreements to meet your needs.
Business highlights
65 years of trusted experience
Family Owned & Operated
Services we offer
Heating & air conditioning - sales, installation & service.
Response from Richards Heating & Air Conditioning Co Inc
Thank you very much for the review. We are truly glad that we were able to help you with your HVAC repairs.
Subir D.
06/2018
5.0
heating & air conditioning/hvac
+ -1 more
Perfect. Happy.
Description of Work: Service Furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marian A.
01/2018
5.0
heating & air conditioning/hvac
+ -1 more
Would use again
Description of Work: Furnace Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Boyan I.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Excellent Excellent
Description of Work: Spring HVAC checkup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
YAVOR I.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
very good, recommended.
Description of Work: new Heating/AC
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Richards Heating & Air Conditioning Co Inc
Thank you for contacting Richard's Heating and Air conditioning. It is always a pleasure to serve our customers.
CHRISTINE F.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
,
Description of Work: ,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marissa K.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
SHERIDAN G.
09/2007
5.0
heating & air conditioning/hvac
+ -1 more
This is a family owned business that I have used for over 7 years. Their work is top quality and they are very professional. They came out the same day we called them. They are very knowledgeable and extremely reputable. I highly recommend them.
Description of Work: The motor start capacitor on the air conditioner unit outside of my home was replaced in less than an hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
FRANK H.
09/2007
5.0
heating & air conditioning/hvac
+ -1 more
They are friendly and polite when they come out. The price is reasonable as well. They are a good company to work with. They are always thorough as well. I would recommend them to anyone who is looking for a good heating and a/c company.
Description of Work: I have a yearly contract with them to clean and fix things as needed on the heating and a/c equipment in my 2400 square foot home. The last time they were out, they came and did a regular maintenance check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$318
Beverly W.
09/2007
5.0
heating & air conditioning/hvac
+ -1 more
I pay about 300 dollars every year for my service plan and I do think that they are a little pricey. One thing that impressed me about the company though was that I was able to call them about an issue that I had with my A/C and they told me to try changing a fuse first before I had them come out there for a service fee. I took their advice and it worked, so they saved me money in the end.
Description of Work: I have a four bedroom town home and they service my air conditioning unit every quarter.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
PETER G.
09/2007
5.0
heating & air conditioning/hvac
+ -1 more
What impresses me is that rather than immediately sell me a new system two years ago, they've made a couple of low-cost repairs that have kept the system going. That said, it looks like the system might be dead, so we may get to see how a replacement goes.
Description of Work: Repaired outside unit, bad board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
CAROLINE C.
09/2007
5.0
heating & air conditioning/hvac
+ -1 more
They are very nice, competent and knowledgeable. They have different levels of service plans available and you are put on a priority list as to the service contract you have purchased. They installed the thermostat the same day it came in.
Description of Work: We purchased a maintenance contract from them that includes a house call in the spring and one in the fall. They recently installed a new thermostat and only charged me for the thermostat, not the labor. The thermostat had to be ordered. I do not remember how much the contract is, however the price I have used is the price for the thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$218
BILL D.
08/2007
5.0
heating & air conditioning/hvac
+ -1 more
The workmanship is beautiful. For the first time in six years, we have air conditioning that really works properly. From the initial call to Richards, we had a technician on site the same day. Within two days, we had the system fully replaced. The price quoted was exactly what was charged. However, they delivered far more than what was in the quote. These are very serious professionals who arrived in a van loaded with testing and diagnostic equipment. I have never seen anything like this in the 25 years I've lived in this area. Polite, knowledgeable and very informative.
Description of Work: Full replacement of a second air conditioner unit, stabilized pad. Replaced all cables, ducts and wiring. Added secondary fuse. The builder's grade unit had failed several times during it's six year lifespan. This time, the condenser coil completely blew, spewing oil everywhere.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
LOUISA S.
06/2007
5.0
heating & air conditioning/hvac
+ -1 more
They did a good job and were reliable.
Description of Work: They repaired my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
WARREN P.
05/2007
5.0
heating & air conditioning/hvac
+ -1 more
Jim Smith came out. He is very knowledgeable, was familiar with my particular unit, and knows the unit has a history of high reliability, and is pretty energy efficient. Bottom line: there is no need to get a unit at this time. He is very honest and if I did need to buy another unit, he'd sell me only what I need. His quote was also 20-25% less than the competitor.
Description of Work: I have a maintenance contract with another company and every year they tell me that my A/C unit needs to be replaced. They had a salesperson come out and quote me a price on a new unit.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RONALD K.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
Richards was highly recommended by a friend. I had them work on my AC last year and was very satisfied. This time, my heat pump stopped working. The first tech that came out said it was not economical to fix (it was 20 years old - twice the usual life). He put me in touch with the sales guy, who gave me 4 choices of units with specific $ amounts on the phone with exact models of Carrier units and explained the differences. I already knew something about what they would cost, so I selected one of the options right then and there. It's Feb, yet they called and came out one day later. They originally predicted two days, but would have been done sooner if the metalwork guy had arrived earlier. They were VERY professional, and were careful to put down canvas on my carpet. My old unit had not been installed to code, so they upgraded at no additional cost. They even replaced the thermostat. They explained everything and said they'd come back if I had any problems.
Description of Work: Replaced my heat pump and transfer unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,700
PETER G.
08/2006
5.0
heating & air conditioning/hvac
+ -1 more
Ever since I went to Richards I've been extremely pleased. Prompt, polite service. Reasonable costs. Honest. Good work, nice people.
Description of Work: They fixed a heating problem, and also fixed our humidifier, which hadn't been hooked up right after previous work (no charge).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
JUDY H.
07/2006
5.0
heating & air conditioning/hvac
+ -1 more
I'm very happy with their service plan. They call me and come out to service everything so my summers are cool and winters are comfortable!
Description of Work: They service my furnace and AC every year as well as installing AC and replacing my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SARA P.
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
One of the best service companies I've used. Work was excellent. Price was $3,000 - $7,000 below the other estimates we received for the same job. HVAC technicians were prompt and courteous.
Description of Work: Replaced gas heating and air conditioning unit and hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
SHARON L.
05/2006
5.0
heating & air conditioning/hvac
+ -1 more
I think they definitely lost money on this job! For about $3,000 I had easily 100 manhours PLUS of course the new boiler etc etc. But their service and dedication and prompt response to someone who had never done business with them before, made a lasting impression on me. Whenever I see a Richard's truck on the road I think really good thoughts! I wouldn't call anyone else IF I have a problem in the future.
Description of Work: January 2003 my furnace died just as I went to bed. Richard's was there first thing in the morning. They could not finish the job that day (8 or 10 hours) but returned the next morning (chilly night by the fire for me!) and stayed until the job was done at 9:00 p.m. or so. I must have had five or six men working around my house and crawlspace at various times. When the temperature finally came back up to 62 degrees and stayed there, they returned to make adjustments at no charge to me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,925
EMMA F.
03/2006
5.0
heating & air conditioning/hvac
+ -1 more
I met with around 6 different companies before choosing Richards, and they were wonderful. There price was also the best for the furnace. They wanted to charge too much for the return air duct, but they brought the price down when I talked to them about it. They replaced things I wasn't even expecting them to replace (the main furnace switch, patched a hole in the main plenum that had just been taped previously, and rerouted my A/C water line). They were really nice and did not get annoyed when I had lots of questions and special requests. They were also very clean. They put down canvas mats to protect my floor and were actually walking around in little booties at the end to dirty again after they'd cleaned up. The job was completed in one day.
Description of Work: New gas furnace and a return air duct were installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
CHRYSTAL G.
10/2005
5.0
heating & air conditioning/hvac
+ -1 more
NEW TO US, BUT PRICE COMPETITIVE AND TIMELY DELIVERY OF UNIT. RICHARDS DID A WONDERFUL JOB, DISPOSED OF THE OLD ONE AND REPLACED WITH QUIETER MORE EFFICIENT UNIT. THE CREW WAS GREAT & POLITE.
Description of Work: REPLACED UNIT WITH CARRIER 2-STAGE HEATING UNIT. USED CHIMNEY FRIENDLY DRAFT KIT, NEW APRILAIR HUMIDIFIER. ALSO OUTDOOR UNIT FOR A/C.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,485
09/2005
4.0
heating & air conditioning/hvac
+ -1 more
THEY DO A VERY GOOD JOB. THEY ALWAYS COME PROMPTLY WHEN OR IF YOU HAVE ANY PROBLEMS. THEY ARE VERY PROFESSIONAL AND PLEASANT TO DO BUSINESS WITH. I AM VERY SATISFIED WITH THIS COMPANY'S SERVICES.
Description of Work: SERVICE AND REPAIR OF FURNACE AND A/C UNIT.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
09/2005
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
THEY WERE VERY PROFESSIONAL AND WELL INFORMED. THEY WERE VERY GOOD AT THEIR JOB. THEY FOUND A VERY SIMPLE PROBLEM AND FIXED IT FOR FREE. THEY DID ALL THEIR WORK IN A GOOD TIME WITHOUT MAKING MISTAKES. THEY DID A GREAT JOB.
Description of Work: INSTALLED HEATING AND AIR DUCTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Michael B.
04/2005
5.0
heating & air conditioning/hvac
+ -1 more
PRICE WAS VERY COMPETITIVE. QUOTE PROVIDED QUICKLY--NO ROOM FOR NEGOTIATION, BUT WAS BASED ON DETAILED SURVEY OF HEATING NEEDS. INSTALLATION WAS PERFORMED PROMPTLY AND PROFESSIONALLY. ONE TECHNICAL PROBLEM WAS QUICKLY RESOLVED. DECLINED MAINTENANCE CONTRACT BECAUSE IT WAS NOT COMPETITIVELY PRICED.
Description of Work: SUPPLY AND INSTALLATION OF FURNACE UNDER THIS CONTRACT. TWO YEARS EARLIER THEY SUPPLIED AND INSTALLED A FURNACE AND AIR CONDITIONING UNIT FOR THE SECOND HEAT/AIR SYSTEM IN THE HOUSE
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
FAQ
Richards Heating & Air Conditioning Co Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 7:30 AM - 2:00 PM
Richards Heating & Air Conditioning Co Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Richards Heating & Air Conditioning Co Inc offers free project estimates.
No, Richards Heating & Air Conditioning Co Inc does not offer eco-friendly accreditations.
No, Richards Heating & Air Conditioning Co Inc does not offer a senior discount.
No, Richards Heating & Air Conditioning Co Inc does not offer emergency services.
Yes, Richards Heating & Air Conditioning Co Inc offers warranties.
Richards Heating & Air Conditioning Co Inc offers the following services: Heating & air conditioning - sales, installation & service.