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NRVPC

Computer Repair, Computer Training

About us

NRVPC 8 years of experience in residential and business IT. We are a dedicated team of professionals that can respond to complex technical problems on the fly and provide solutions in a real-time environment. With the latest in remote support technology and a mobile fleet of experienced technicians, we are able to provide effective IT solutions quickly and efficiently. On-site our industry certified technicians can diagnose and troubleshoot any technical problem no matter how complex. Combined with the latest in troubleshooting tools and techniques our staff is able to quickly diagnose your technical issue and provide solutions that best suit your needs. Security and the protection of important data are key to being a successful organization in today's technologically advanced world. Our HIPAA compliant technicians have over 10 years of combined experience and are familiar with working in an environment where data confidentiallity is top priority. There are a number of threats businesses face when conducting business in a virtual environment including data theft and disruption of services. NRVPC networks use the latest in network security technologies and protocols to ensure the confidentiality, availability, and integrity of your organization's sensitive data.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Onsite & Remote Support, Data Backup & Protection, Secure Networks & Communications.

Services we don't offer

Tier 2 & 3 Data Recovery, Web Design & Web Hosting, TV Mounting & Home Theater.

Amenities

Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

Michele F.
09/2017
5.0
computer repair
  + -1 more
Great, every time I need IT support.
Description of Work: IT for business

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise C.
08/2017
5.0
computer repair
  + -1 more
Zach and his team are always available to problem solve, either via remote access or onsite. Very professional, knowledgeable team of experts.
Description of Work: The company I work for has contracted with NRVPC to be our onsite/offsite IT solutions experts. The team is always available to answer questions, and find solutions with computer issues, as they arise. I would recommend NRVPC to any business that is seeking out a qualified IT support team.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
08/2017
5.0
computer repair
  + -1 more
Always very reliable and pleasant to work with. Very knowledgeable and efficient. Highly recommend. Keeps our electronic records in good working order.
Description of Work: IT support for a busy pediatric medical office practice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Byron C.
08/2017
5.0
computer repair
  + -1 more
Problems resolved. My business has had an ongoing relationship with them for 6 years and my partners and I are very satisfied.
Description of Work: Computer support for electronic health records.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherrie S.
08/2017
5.0
computer repair
  + -1 more
Fabulous!!
Description of Work: They are brilliant with all IT issues!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia R.
08/2017
5.0
computer repair
  + -1 more
Everything went just fine. The provider, Zach Lainey, came right on time and did the work quickly and well. During pauses, while things were downloading, he answered many, many questions and helped me with another new device. My computer now runs better and faster, and getting used to the updated system didn't take as long as friends had led me to believe it would. (If I had had problems, I would have felt comfortable contacting Zach about them, but didn't need to.). I have saved his contact information and will use him again
Description of Work: My computer's operation system badly needed an update. I was still using the original system after more than 4 years. Because I had neglected this for so long I didn't want to do it myself in case there were problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie R.
08/2017
5.0
computer repair
  + -1 more
As an IT dummy, I am extremely grateful for Zach and NRVPC! The whole team is so patient and can decipher my terrible descriptions of all the tech problems I have. Plus, they are reliable, punctual, and thorough. Will definitely be using them again.
Description of Work: Network connectivity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike R.
08/2017
5.0
computer repair
  + -1 more
I can't express how helpful NRVPC has been for all of our IT needs. Always quick to respond, no question is too small for their complete attention. We will be using them again and again!
Description of Work: Printer malfunctioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth W.
08/2017
5.0
computer repair
  + -1 more
Extremely well
Description of Work: Set up wifi Connect to servers for electronic Med records

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vincent S.
07/2017
5.0
computer repair
  + -1 more
Zach and his team are truly OUTSTANDING! They are personable, professional, and extremely knowledgeable. Pricing is excellent! They are on-site within 24-hours. Incredible, professional service.
Description of Work: St. Elizabeth School is in need of ongoing technical support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank V.
07/2017
5.0
computer repair
  + -1 more
Overall super service, always on top of the problems, always super professional. Will definitely hire them again and would recommend them highly for business or private service. Cost of service depend on time and contractual terms, of course.
Description of Work: Added a new hard drive to an existing laptop, tweak laptops to maximize performance, help get laptop back in top shape after Microsoft update got it out of kelter, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia C.
07/2017
5.0
computer repair
  + -1 more
Excellent always there to respond at any call or help
Description of Work: Installing all electronics Computer, printer helping programming etc etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charanjit K.
07/2017
5.0
computer repair
  + -1 more
Zach and Eric have been absolutely outstanding. They do a great job, are very responsive, friendly and very knowledgeable. Would highly recommend them without any hesitation.
Description of Work: Provides IT support for all our IT needs, we are a small but busy medical practice. NRVPC have been our tech support for over 8 yrs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shane M.
07/2017
5.0
computer repair
  + -1 more
We stay in business with those companies that perform at a high level -- we have been doing this for almost 4 years. NRVPC has exceeded our expectations every time!
Description of Work: We have had a variety of services performed from installation of a computer, monitors, servicing programs, creating programs for copiers to just "my computer blew up". Each time we have been greeted by friendly people, rapid response and a perfect final product or service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stuart T.
07/2017
5.0
computer repair
  + -1 more
Does an excellent job, very responsive.
Description of Work: Has been our IT support group for a mid sized pediatric group with EMR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

shea D.
07/2017
5.0
computer repair
  + -1 more
This company offers high quality services.
Description of Work: IT work on computers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristina K.
07/2017
5.0
computer repair
  + -1 more
Wonderful customer service! Knowledgeable and always willing to help!
Description of Work: NRVPC helped with everything from setting up print drivers to rebuilding computers, building vpn networks and maintenance on our servers. Amazing work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole R.
07/2017
5.0
computer repair
  + -1 more
Our ongoing relationship with NRVPC is key to the success of our organization. NRVPC staff are always professional and at the ready. They treat every one of my concerns as if it was their top priority. They work within our time and budget constraints and bring together that rare combination of swift technical knowledge and patience for the people who are using it. Bottom line - NRVPC lets me do my job without worrying about the tech behind it.
Description of Work: Computer technical support for a small agricultural company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David G.
07/2017
5.0
computer repair
  + -1 more
We have contacted them for many problems over the years and have remained very satisfied. The service is very personal. If the problem can be fixed remotely and quickly they will do that. If not, they come in usually within 24 hours. If the problem is not fixed on the first attempt they will persist until it is made right. We pay on a monthly basis. They are pleasant and knowledgeable.
Description of Work: They have provided support on an ongoing basis for our physician practice of fourteen employees as well as our home computers since 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    ., Falls Church, VA 22042

    http://nrvpc.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 AM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training

    FAQ

    NRVPC is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 AM

    NRVPC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, NRVPC does not offer free project estimates.
    Yes, NRVPC offers eco-friendly accreditations.
    Yes, NRVPC offers a 15% senior discount.
    Yes, NRVPC offers emergency services.
    Yes, NRVPC offers warranties.
    NRVPC offers the following services: Onsite & Remote Support, Data Backup & Protection, Secure Networks & Communications.
    Tier 2 & 3 Data Recovery, Web Design & Web Hosting, TV Mounting & Home Theater.

    Contact information

    ., Falls Church, VA 22042

    http://nrvpc.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 AM