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Houservices LLC

House Cleaning, Kitchen and Bath Remodeling, Handyman Services,

About us

HOUSERVICES, L.L.C. is your best bet when you want your home to be in tip top shape. We are licensed, bonded and insured so you can depend on us to be a dependable, reputable company. Our cleaning technicians get the job done right the first time every time. House Cleaning Services is our specialty and we can guarantee your satisfaction. Simply, if you are not satisfied, just give us a call and we will come back to clean the area(s) that was not cleaned to your satisfaction. NOW OFFERING HOME IMPROVEMENT SERVICES - Bathroom & Kitchen Remodeling, Interior & Exterior House Painting, and more.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

House cleaning - weekly, bi-weekly & move-in/move-out cleaning. NOW OFFERING HOME IMPROVEMENT SERVICES - Bathroom & Kitchen Remodeling, Interior & Exterior House Painting, and more.

Services we don't offer

Washing dishes, waxing/polishing floors & straightening up piles of clothing or other items, carpet shampoo cleaning or washing of exterior windows, loading dishwasher or washing dishes, straightening up piles of clothing, papers, books, etc, watering plants, vacuuming pet hair from bed or mattress or vacuuming your pet & flipping over or lifting mattresses off bed or moving heavy furniture.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.545 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
24%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 45 reviews

Karl S.
10/2013
4.0
house cleaning
  + -1 more
I purchased an Angie's List Big Deal for this service and they do a really good job. I thought the ladies were very thorough and only had one odd thing that happened. One of the ladies dropped a spice container that was next to my stove and chipped it. It took me about two weeks to call them about it and I was told if I would have called either the same or next day after it happened they could have done something about it, but that they could not do anything about it two weeks later. It is not hugely a bad thing, but it did happen and I was surprised the owner did not offer to clean my house one more time or provide a discount for another visit. I kind of expected it with his Angie's List good rating. However, he was nice on the phone, but I had even given the girls who cleaned a nice tip. I thought they did a good job on the quality of cleaning and the price was great.
Description of Work: I used Houservices for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Andrea S.
12/2012
1.0
house cleaning
  + -1 more
Wasn't able to get in touch until after several tries.
Description of Work: I requested a refund for the Big Deal, since it was very difficult to get in touch with the contact person, and after over a week, I finally was able to get in touch and found out that they don't even come to my area. This was not apparent on the big deal, but the length of time and number of tries to get in touch with the company made me uncomfortable setting up cleanings with them, had they come to our area, as anticipated.

Rating CategoryRating out of 5
responsiveness
2.0

$80

Response from Houservices LLC
I am shocked with your review as you never contacted us and Alexandria is an area that we've been servicing since 2000. I'd politely ask you to not use us as an excuse for getting your refund and I would like to see Angie's List verify the validity of the customer's reviews by checking with the businesses to confirm or get our side of the story; as negative reviews are expected because we cannot please everyone all the time. But stories that are not true at all, affect our business reviews/ratings unfairly. Roberto Houservices, LLC.

Christopher K.
12/2012
5.0
house cleaning
  + -1 more
I thought they did a good job. I don't know if i would hire them again without a deal, but with one, I would.
Description of Work: Big deal for house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

AMOS S.
09/2012
5.0
house cleaning
  + -1 more
This company did an excellent job. They called several times to confirm the date, get approval to get in my apartment, and let me know when everything was finished. My apartment building misplaced the key I left. they called me to let me know and were super patient. The job itself was great. I was moving out and wanted to have it as clean as possible before the exit inspection. It was spotless and they payed very close attention to detail. I hired them to clean the condo I purchased as well. Definitely give them a try.
Description of Work: Cleaned apartment and appliances before my move out inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Houservices LLC
Thank you VERY MUCH for taking the time to share your experience with our service. Sincerely, Roberto Otero Houservices, LLC.

Humayun H.
08/2012
5.0
house cleaning
  + -1 more
Job was completed as per expectations. They were on time and took care to clean thoroughly.
Description of Work: House cleaning service for 2 bed/2 bath condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Houservices LLC
Member, Thank you VERY MUCH for taking the time to share your experience with our service. Respectftully, Roberto Otero Houservices, LLC (703) 929-6463

greg P.
07/2012
5.0
house cleaning
  + -1 more
We've used Houseservices for a monthly housecleaning for the past 2 years and are very satisfied with their service. They do a thorough job, cleaning the house from top to bottom, at a fair price.
Description of Work: Monthly housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ellen L.
07/2012
2.0
house cleaning
  + -1 more
I took leave from work and arrived at my home for the appointment on time. They weren't there. I called the office and was told they had driven by my house, but were on their way to another job. I rescheduled and left a key for them. When I walked in my house after they had cleaned, the house didn't smell clean. I had to search for evidence. I found the cobwebs still under the furniture by the front door, and it appeared they'd mopped a bathroom without vacuuming. The dusting was good, but my overall impression was that they'd rushed, and hadn't thoroughly cleaned. Unfortunately, we're missing a piece of decorative pottery. Perhaps it was broken during the dusting.
Description of Work: I bought a big deal for general housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$85

Response from Houservices LLC
Member, I am shocked to read your review about our service, especially since you never mentioned "your dissatisfaction" to me or let me know about "anything being missing", after all these months.

Anna L.
07/2012
5.0
house cleaning
  + -1 more
Roberto and his team have been providing my husband and I with excellent service since Jan. 2009. We have been pleased with the quality of the work and have appreciated Houservices flexibility, repsonsiveness, and consistency over the years. We have recommended Houservices to a number of our friends and colleagues, many of whom have also gone on to be long term customers.
Description of Work: General house cleaning performed on a biweekly basis.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Rachel M.
04/2012
4.0
house cleaning
  + -1 more
They didn't clean well. However, they were pleasant.
Description of Work: Housecleaning for the house.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Rachel B.
04/2012
5.0
house cleaning
  + -1 more
They were fine. I did e-mail them afterward to set up another appointment, but didn't hear back.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Houservices LLC
Dear Member, Thank you very much for taking the time to write a review about your experience with our services. After reading your review, I was surprised to see that you had tried to contact us via -email, but didn't hear back from us. So, I have been looking for an e-mail from you and do not see one, unfortunately. I would be happy to hear from you if you could contact me directly at (703) 656-3676. Sincerely, Roberto Otero Houservices, LLC.

Linda A.
04/2012
4.0
house cleaning
  + -1 more
It was ok. They missed some spots but overall it was ok. They were on time. They made the bed which was nice. I had asked them to tend special attention to the bathroom and kitchen. All and all they were ok.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristin W.
04/2012
5.0
house cleaning
  + -1 more
They did a good job. They were on time.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUE N.
04/2012
5.0
house cleaning
  + -1 more
They did a beautiful job. The place really sparkled when they left. They did a great job. They very nice, quick and did not waste anytime. I didn't have to do anything for them, but they did a really really nice job.
Description of Work: They cleaned everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

christina S.
04/2012
4.0
house cleaning
  + -1 more
It went very well. They were very prompt and did a good job. The only thing was the follow up.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Michele J.
01/2012
5.0
house cleaning
  + -1 more
They were professional, focused and I barely noticed they were there (I work from home)! Everything was sparkly, shiny and blinds were dust free!(we live among trees so dust pollen is a seasonal issue). I had one concern about cleaning of a shower stall, I mentioned to the owner and he said he would address with the team. Otherwise, an good experience and I've asked Robert to have the same team come on a bi-weekly basis.
Description of Work: Team of two women cleaned 2 baths, 2 rooms and kitchen for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Houservices LLC
Member, Thank you for taking the time to share your experience with our service. We look forward to being of service to you. Regards, Roberto Otero Houservices, LLC.

Sarah C.
01/2012
5.0
house cleaning
  + -1 more
I used a coupon from Angie's List to get this housecleaning for $35 and I was very pleased with the promptness of the contact once I paid online, and the promptness of the actual scheduling. The two person crew showed up on time, brought all their own equipment, and did a thorough professional job in under 2 hours. I have two large dogs (retrievers) and the crew did not have a problem with them hanging around observing everything that was going on. I was very pleased with my experience and would use these guys again.
Description of Work: They cleaned my three story townhouse (I live with two big dogs), bringing all their own equipment and supplies, in two hours or less. Did a very professional and thorough job and were pleasant to deal with. Highly recommend this outfit for house cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Houservices LLC
Thank you very much for taking the time to share your impression of our service! We look forward to being of service to you in the future. Sincerely, Roberto Otero Houservices, LLC

Stephannie B.
01/2012
5.0
house cleaning
  + -1 more
Everything went well, but I had wanted to add on an oven cleaning and their schedule was too tight.
Description of Work: 1.5 hrs houseclining, two people, 2-bedroom apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Houservices LLC
Thank you very much for taking the time to share your impression of our service! We look forward to being of service to you in the future. Sincerely, Roberto Otero Houservices, LLC

William V.
10/2010
5.0
house cleaning
  + -1 more
See above. We use a special glass cleaner on our shower doors and the ladies do a good job on them. When we wanted a heavier cleaning of our downstairs rec room, they did an excellent job.
Description of Work: We have used this company every other week for the past year. They are excellant cleaners. The two women are efficient and friendly. We like that the same two ladies are here every time, so they know the house and our requirements. The owner/manager is easy to contact. As my wife and I travel a lot, there is no problem canceling a cleaning session that is not needed. We are pleased with this firm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Houservices LLC
Though it's been a year since you wrote your impression about our services, I wanted to take this opportunity to Thank You for taking the time to write it. Sincerely, Roberto Otero Houservices, LLC

Jenna S.
09/2010
5.0
house cleaning
  + -1 more
They did a terriffic job! My husband and I were very pleased with their work. I couldn't find anything they had missed- they definitely exceeded expectations. The price seemed a little high- it was $150 total (I don't have much to compare it to, so it may be totally reasonable). But also they agreed to come on Labor Day and with very little notice, and clean a place that had some monster dust bunnies. They also offered me a bit of a discount as an Angies List member, so I was happy enough with the price. I'd pay it again for the great job they did.
Description of Work: Our 750 sq. ft, 1 bedroom 1 bath condo was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Robert C.
09/2010
3.0
house cleaning
  + -1 more
OK--very flexible--could work ariound sked changes. But had to bring our own supplies. And we did not get our key back after we terminated their work; asked a cupla times then wound up chang alarm code and dooe locks. In answer to your pedantic and ill-informed response, because it took so long for you to return our calls or return Our key, I had already been forced to change all the locks On the Doors. As such, it was not worth my time to make an appointment, and only then potentially get my key returned. A stable business understands that they do not make their own Failure, the customer's responsibility. Certainly goes with the subpar execution of your work.
Description of Work: Vacuuming and bathrooms cleaning

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$480

Response from Houservices LLC
Thanks for your review. If you remember, we scheduled a time to return your key and you cancelled it and said that you would call us back again when you're less busy to make arrangements. We never heard back from you.

Daniel S.
08/2010
4.0
house cleaning
  + -1 more
I like the service and the company's owner. He is very responsive to emails and phone calls. I have it set up so the cleaners come during the week when I'm out at work. I pay for the service via PayPal, which is great. I do have an issue with the cleaners not replacing the garbage bags in the trash cans. I've mentioned this several times to the owner and in turn he's told his employees to do so, but for some reason they keep on forgetting to do it. Overall, I do recommend their service to anyone that is interested in having their place cleaned at least once a month.
Description of Work: I have an 1,100 SF two bed/two bath apartment. They dust, vacuum, clean bathrooms, clean windows, arrange items on shelves, remove garbage and recyclables.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Sacajawea F.
08/2010
3.0
house cleaning
  + -1 more
It was okay. It was an empty apartment. They thought the apartment was clean so they didn't do too much more. There was nothing in particular that stood out about them. They were okay. The price was alright. They did what they did and it was okay. The quality was okay. They showed up on time. I wouldn't use them again in the future.
Description of Work: I used Houservices in April for housecleaning work.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$100

Eugenia K.
07/2010
1.0
house cleaning
  + -1 more
I left a message and no one ever called me back.
Description of Work: I wanted to have a regular house cleaning service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Houservices LLC
I am the owner of Houservices. Thank you for your interest in our service. Reviewing our recent messages, we did not receive a message from you. We are pretty proactive in returning calls, but I'm sorry I don't see one from you. Sincerely, Roberto Otero HOUSERVICES

Tracy T.
12/2009
5.0
house cleaning
  + -1 more
We have been using Houservices for a couple months now and they are wonderful. They are great with our dog and always leave the house in perfect condition. We would not be able to live with out them!
Description of Work: We have a three level townhouse with three bedrooms and four bathrooms that Houservices cleans every other week. They also change the sheets on the beds and put the trash out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lawrence L.
10/2009
5.0
house cleaning
  + -1 more
They do a a great job cleaning my house. They are very attentive and listen to our specific directions on areas that need more attention. We are planning on calling Houservices, LLC soon for their cleaning services.
Description of Work: We use this company to clean our home. The last time they came out was a month ago, and we plan on calling them again in the next month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1(current)
    • 2

Contact information

3800 Powell Lane # 821, Falls Church, VA 22041

http://www.houservices.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Kitchen and Bath Remodeling,
Handyman Services,
Ceramic Tile

FAQ

Houservices LLC is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Houservices LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Houservices LLC offers free project estimates.
No, Houservices LLC does not offer eco-friendly accreditations.
No, Houservices LLC does not offer a senior discount.
Yes, Houservices LLC offers emergency services.
Yes, Houservices LLC offers warranties.
Houservices LLC offers the following services: House cleaning - weekly, bi-weekly & move-in/move-out cleaning. NOW OFFERING HOME IMPROVEMENT SERVICES - Bathroom & Kitchen Remodeling, Interior & Exterior House Painting, and more.
Washing dishes, waxing/polishing floors & straightening up piles of clothing or other items, carpet shampoo cleaning or washing of exterior windows, loading dishwasher or washing dishes, straightening up piles of clothing, papers, books, etc, watering plants, vacuuming pet hair from bed or mattress or vacuuming your pet & flipping over or lifting mattresses off bed or moving heavy furniture.

Contact information

3800 Powell Lane # 821, Falls Church, VA 22041

http://www.houservices.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM