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"Roof Replacement"

"ROOFTOP DESIGN IS A HORRIBLE SCAM I would be remiss not to take the time to warn others. ROOFTOP DESIGN came as a third option for roofing. However, the initial representative ED form ROOFTOP DESIGN was very professional and thorough. The problem is, he represented a bunch of shysters. Ed’s first quote to was $35,000. After approximately three days of conversation and negotiations we were at $17,000.00 for the exact same product that they tried to sale for $35,000. Salesmen Ed was no-longer reaching out to me. Someone by the name of John called me and asked, what is it that they can do to make this deal happen. We settled at $16,500.00. Once again, $16,500 for everything discussed for the original $35,000 including a 50-year warranty that is transferable to a buyer as a good selling point. I learned through John that they fired Ed for giving customers too good of deals. I also learned through John that this company has a starting bidding price and a bottom bidding price. Ed would give the bottom price too quickly. So, they fired him. (Although John’s price was better than Ed’s). Once the job started, I received a text from the owner Yanni Avramidis. He stated that there was a third layer of roofing. He also stated that it would not be a problem and that it would take a little longer. IF THERE WAS GOING TO BE ANY ADDITIONAL CHARGES, NOW WOULD BE THE TIME TO MENTION IT. Approximately two days after the completion of the job. I had a contractor over named B. B. was there to replace the soffit beneath the location where the new roof was installed. This is when I learned and saw with my own two eyes that there was rotted or no plywood at all supporting my brand-new shingles. Mind you: per our contract, there will be an extra charge for plywood beyond the first ten free sheets. This company put my expensive shingles on top of rotted wood or no wood at all. I must admit, I was upset. However, I was cool calm and collected when I reached out to the owner Yanni Avramidis. I sent him the pictures of my findings. His explanation was that I had a 50-year warranty. My point to the owner was, if I wasn’t trying to replace my soffit it might have been months or years before this was discovered. I also said, what about the elderly man or woman that doesn’t have the ambition to check your work??? The owner of ROOFTOP DESIGN became very irate. He said, “I am from Baltimore, haven’t you heard about people from Baltimore. I will beat your a**. You are going to pay me an additional $2,800.00 for the third layer of roofing and planks/ plywood.” Since I have yet to see any new plywood, I am being charged $3,000.00 per layer of roofing to be removed. I received paperwork from ROOFTOP DESIGN, the paperwork stated that my warranty was only good for as long as I owned the property. Non-transferable: Of course, I didn’t sign it. My point is, there are people being taken advantage of everyday by bullies like ROOFTOP DESIGN."

"We are Very happy with our new roof and the interior painting. This company was very professional and knowledgeable about their products! They answered all of our questions and concerns. The clean-up was great. The overall service was just outstanding! This company aims to please it’s customers.... Wow! Always a plus. We will definitely keep their number handy and refer them to our friends and loved ones! Thanks Rapid! Keep up the Excellent work. ?"

"I had places on my roof where shingles were torn off, nails popped or singles were loose due to a high wind storm that recently occurred. I called Ashburn Roofing and they responded that morning and quickly repaired the damage. Jose did a fantastic job. He assessed the damage, gave me a fair price and quickly got to work. The roof repair was completed in a minimum amount of time. He also responded quickly again when some shingles came loose again in the next storm. I was very impressed with the depth of knowledge Jose has, ability to provide excellent Customer service, accurate and in-depth insight of my roof’s condition and his being ability to provide a very rapid solution to my roofing problem. I would very highly recommend this local company if you need any roofing work done on your home. I also received a military discount."

"We started working with Jorden to re-slope some gutters to divert storm water. As our low slope shingle roof needed to be replaced, we asked him to provide a proposal to replace the existing roof with a modified bitumen roof system with an additional 3" rigid foam insulation. Kevin helped to provide me with the standard roof flashing and edge details for this type of residential roof system, which they were not familiar with. Kevin and Jorden discussed it with the roof installers and the product manufacturer, and provided whatever was needed, responding promptly throughout the process. They let us know when the material prices were expected to go up so that we could order the materials. During the time that I was not available, they worked with us to revise the schedule, which was much appreciated! The work was planned and executed without any issues, and we are very happy with our new roof. Thank you Kevin and Jorden!"

"ARHT Home Solutions came to my home for an estimate. We had an issue with the previous contractor who didn't do a good job - i wasn't happy with the work. It's not great having to do work twice! Were so glad we found this local company to fix the issues and install all new windows on the home and back porch 😀 We look forward to recommending the company for the services rendered."