FALLS CHURCH CABINETRY

I went into the store to talk to the manager and they began questioning me, along the lines of the appliances being dented previously such as shipping damage I stood my ground. Later, I'm looking at my dishwasher, and I see a dent. They again tried to tell me it was shipping damage. They began researching the stove top replacement and made progress, but I intervened because luckily I had purchased an additional service warranty so Sears fixed it free. About 3 weeks into the project, I noticed there is a dent in my fridge. Unfortunately, my warranty insurance did not cover my refrigerator. I'm really mad at this point. Soon after the cabinets were in place as well as the counter top, the plumber came to do what he needed to do, before leaving he tried to open my dishwasher. They mis-measured and the stove handle was blocking the dishwasher door from opening so it would only open 3 inches. There were two recommendations, one was to form a niche and push my stove into the niche. I remembered reading about the proper ventilation, and I did not want to do that. The second option was a partial demo. They did another demo so they could measure properly. When they put in the cabinets the second time, they were the wrong color. They now had to purchase a new custom marble counter top. My kitchen is only 8' X 10' and was going into its fourth month. They brought in a compressor and paint sprayer to put the proper color on the cabinets. I noticed that there was not a change in the color so I called them back and they admitted that they were having trouble with the compressor. The very next day the marble countertop people call me and said the cabinet people were not cooperating on payment and they had no alternative but to come to my home and remove my installed countertop. I followed up for them and FCC issued them a check, but later I was called by the countertop people as the check was returned for insufficient funds. My appliances were compromised, my floor is scratched up, and what do I get out of this? This was a huge aggravation. I put the $9000 into dispute as it being my only leverage through Visa. I met with the owner of FCC we came to a compromise. Part of this compromise was I wanted 52" on beadboard on 2 wall surfaces, and they dropped the punch list balance from $2100 to $1500. At the time of installation, for the final leg of the kitchen saga the carpenter kept pushing for 33". I reluctantly agreed. The job is done. When he was finished, I realized that he was pushing for 33" because it was less labor, but the job is done. I called the store and I wanted to purchase 2 pieces of the paneling from their stock and supply my own carpenter to replace the beadboard to my desired specs. They wanted to charge me $373 for the two panels. I went to home depot and found the paneling $20/panel, but it was not quite the same and the paint color would be wrong.