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Chandler's Plumbing and Heating Co Inc

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Family owned and operated business servicing all residential properties in Northern Virginia. Recent winner of the National Business Ethics Award for 2015. Rated #1 in Washingtonian Magazine and Arlington Magazine.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Drain cleaning, water heater, camera work, heat pump, pipe leaks, furnace, boiler, gas logs, leak, faucets, remodeling bathroom & air conditioning. Electrical services.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9361 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 361 reviews

John S.
04/2012
5.0
plumbing
  + -1 more
They are really good. I called them the day before and they came right on time. They were very polite, efficient, and friendly. They came and did a good job.
Description of Work: I used Chandler's Plumbing & Heating Co Inc to replace something to get to the outside water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

DENNIS F.
02/2012
5.0
plumbing
  + -1 more
Arrived a little bit early and promptly fixed problems.
Description of Work: Repaired leaking shower faucet and outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lucia D.
01/2012
5.0
plumbing, water heater repair
  + 0 more
The technician arrived for scheduled service call on time. When it was apparent the water heater needed to be replaced, he recommended a model that was in stock. He immediately went back to his company and returned with the heater and installed it that day, and disposed of the old heater. The technician was pleasant and very professional.
Description of Work: Replaced old water heater that was leaking with new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Katherine F.
01/2012
5.0
plumbing
  + -1 more
Work took a bit longer than expected because of weather and the holiday but was done perfectly and the guys were very nice. My biggest compliant is it took them over a month to send the bill and then weeks and weeks to cash our check.
Description of Work: Repaired a broken drain (involved digging up concrete in basement and outside) and put in new pipes/vents/dedicated drain for washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

PF Y.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
they did a good job they were reasonable price and were honest.
Description of Work: cleaned drain, fixed leak in bathroom and installed a kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Leslie A.
01/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went very well. I am very happy with them. They are very knowledable about the systems that they install. I had used them for plumbing.
Description of Work: They came for the annual check up for the heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen K.
01/2012
5.0
plumbing
  + -1 more
It was just him and he did good. I was pleased with the service and he was very nice.
Description of Work: Chandler's Plumbing & Heating Co Inc did plumbing for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill B.
01/2012
5.0
plumbing
  + -1 more
Chandler meets their estimate, are timely, explain what they are doing and why, go out of their way to educate the customer so that the customer knows how to better maintain and do minor repairs on their HVAC systems.
Description of Work: Have used Chandler to install a furnace and do repairs on three occasions on furnaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jason M.
01/2012
5.0
plumbing, water heater repair
  + 0 more
They were pretty quick and prompt. They seem very thorough. We had lower estimates but they seemed to know their stuff. We would use them again.
Description of Work: We used Chandler's Plumbing & Heating Company to replace our hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Steven H.
12/2011
5.0
plumbing
  + -1 more
He put the valve in and double checked to make sure that the valve actually worked.
Description of Work: They were replacing a shut off valve for water in my condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Joshua B.
12/2011
1.0
plumbing
  + -1 more
I had a water pressurizer fail after hours. I contacted the this company because it states on Angies list that they service 24 hours. I left a vm with my contact information. 2 hours later still no response. i have had my problem fixed and resolved by another service. Lack of responsiveness = F (next time call back and tell the potential client its a not going to happen tonight).
Description of Work: I had a water pressurizer fail after hours. I contacted the this company because it states on Angies list that they service 24 hours. I left a vm with my contact information. 2 hours later still no response. i have had my problem fixed and resolved by another service. Lack of responsiveness = F (next time call back and tell the potential client its a not going to happen tonight).

Rating CategoryRating out of 5
responsiveness
1.0


Response from Chandler's Plumbing and Heating Co Inc
I am very sorry that you did not receive a call back from our company. I am doing an audit of our phone records with our answering service now to find out what happened to your call. I personally receive all after hours messages from our answering service and make sure that I call back as soon as possible. Thank you for putting this problem to my attention. I do not want any of our customers to think we are to busy or they not important to us. I will make sure that what happened to your call will be cleared up with our answering service. Thank you.

Vera U.
12/2011
5.0
plumbing, drain cleaning
  + 0 more
They were very good and got the job done quickly. They were going to schedule me for the next day but this was a main line sewer backup so they got me in that day. I did have to do a little clean up outside after they left.
Description of Work: They fixed a backed up main line.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Richard L.
11/2011
5.0
plumbing
  + -1 more
Routine work. I've used Chandlers for years. Always reliable. Have no reason to seek out anyone else.
Description of Work: Snaked pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mimi L.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was an all day replacement but the crew showed up on time, put down drop cloths to protect the rugs, cleaned up after themselves and now I have a new furnace. I had been dreading the experience but it went very smoothly, The price was in line with other estimates I received and I wold definitely use Chandlers again.
Description of Work: Furnace and AC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

James M.
11/2011
5.0
water heater repair
  + -1 more
Their responsiveness was fantastic. I called them on a Sunday because the hot water heater went out. The person on the phone said that she could send somebody out, but given the age of the unit, it could be one of two things. She said she will have one of the technicians give me a call, and he did. He found out that it could be one of the electronic components or it could be the hot water heater itself, which was about 11 years old. I asked him when he could get the component, and he said it would take about two or three days. I told him I did not like the idea of being without hot water for two or three days, especially because I was getting ready to go in for surgery. I asked him what the chances were of putting it in the next day, and he said that he could do that. He checked the schedule, and they came at 3 o’clock Monday afternoon and had it installed by about 6 o’clock in the evening, and I was off and running. Their responsiveness was wonderful, and the technician was great. He was very personable. They did exactly what they said they were going to do and were out of here, and everything was fine. I did not have a chance to do a lot of price checking, but I had done a little bit, and it looked like a pretty good price. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used Chandler’s Plumbing & Heating Co Inc to replace a gas hot water heater for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Joelle & Al P.
11/2011
4.0
plumbing
  + -1 more
Chandler's is very professional. They are slightly more expensive than other plumbers, but they do good work.
Description of Work: Fixed leak in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Rico F.
11/2011
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
I called Chandler to perform general/yearly maintenance on our heater. The quoted me a price of $128 for the service call, which included of 30 minutes of service time. Any time exceeding 30 minutes was billed at the rate of $35 for each additional 15 minutes. I called another company, Twintech, who charges $110 for a service call, but they charge only a flat rate of $99 for general/year maintenance (the yearly maintenance is not considered a service call). I then got 10% off with an Angie's List Coupon. I have nothing against Chandlers, but the bill would have been $163 for the same service (the technician was at my home approximately 45 minutes).
Description of Work: Yearly service/maintenance.
Rating CategoryRating out of 5

Sarah C.
11/2011
5.0
plumbing
  + -1 more
Our kitchen sink had been leaking a little bit for some time but not enough that we had to act on it right away. Over time the problem got worse and we had to put a small container in the cabinet under the sink to catch the water. At this point we decided that we couldn't ignore the problem any more. I called Chander Plumbing & Heating because I remember my parents using them when I was growing up. The person on the phone was very helpful when I called and we made an appointment for Drue to come out and take a look at the faucet. After looking at the faucet, he said he thought he could fix it but he'd have to order a part. Because he wasn't positive that the new part would solve our problem, my husband and I opted to buy a completely new faucet to take care of the problem. He told us what to look for at Home Depot and we selected a faucet. We had a second service call at which time Drue installed the new faucet. The figure of $250 that I listed above was just the bill to Chandler Plumbing & Heating; it did not include the $125 or so that we spent on the new faucet. Overall, we were pleased with the service they provided and I would call them again.
Description of Work: Drue from Chandler Plumbing & Heating came out to look at our kitchen sink that had been leaking. He thought he could fix it but said we'd need to order a part. My husband and I opted to replace the entire faucet to be sure the leaking would definitely stop. We then had Drue come back out and install a new faucet after we had purchased it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barbara C.
11/2011
5.0
plumbing
  + -1 more
They did a really good job. I was happy with their work.
Description of Work: They did some plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
11/2011
5.0
plumbing
  + -1 more
Upon arriving home from work one evening I discovered several pin hole leaks in two copper pipes that ran to an upstairs bathroom. Water had started leaking thru drywall. "Dusty" from Chandler's came out after regular business hours and replace the damaged copper pipes. Good experience with the plumber and the company. Would use again.
Description of Work: Replaced copper pipes that had pin hole leaks in them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sabine P.
10/2011
5.0
plumbing
  + -1 more
Showed up as planned. Very courteous and efficient. got the job done satisfactorily in 45 minutes.
Description of Work: Installed two rijers for washer and dryer. Reconnected dryer vent. installed a trap on laundry tub sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188.5

Harriet K.
10/2011
5.0
plumbing
  + -1 more
They sent someone out promptly that had a lot of experience. I thought they were reasonably priced and more than competent.
Description of Work: I had a leak somewhere in the ceiling below a bathroom. They found the leak in a pipe. They cut out the bad pipe and replaced with a new copper pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Ernest R.
08/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We use them from time to time, they do good work and I will use them again in the future.
Description of Work: I used Chandler's Plumbing & Heating to do a kitchen drain repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Michael Y.
06/2011
5.0
water heater repair
  + -1 more
We called the morning we noticed the leaky valve and they made an appointment for a few hours later. They arrived on time, worked quickly and efficiently. Explained everything in easy to understand terms, and quickly replaced the valve.
Description of Work: We had a leaky valve on our water heater that was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Janice M.
06/2011
5.0
plumbing
  + -1 more
The whole process from explaining the problems, scheduling the appointment, and getting the problems solved, was handled very efficiently, courteously, and professionally. I was very impressed. At the time of my scheduled appointment, Shawn didn't have a Kohler diverter in his truck, so he special ordered the part. It only took 2 business days to arrive and I was immediately called to schedule another date and time so Shawn could replace the part in my kitchen sink. Everything was handled very smoothly and efficiently.
Description of Work: Replaced parts on the toilet so it would flush. Secured a tub/shower spout that had moved away from the wall back to the wall. Replaced a diverter in my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

6071 Arlington Blvd, Falls Church, VA 22044

http://www.chandlersplumbingva.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705017615
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
11/30/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Electrical,
Natural Gas Lines,
Appliance Repair,
Drywall,
Water Filtration and Softening,
Wells and Pumps,
Flooring Sales and Installation

FAQ

Chandler's Plumbing and Heating Co Inc is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Chandler's Plumbing and Heating Co Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Chandler's Plumbing and Heating Co Inc does not offer free project estimates.
No, Chandler's Plumbing and Heating Co Inc does not offer eco-friendly accreditations.
No, Chandler's Plumbing and Heating Co Inc does not offer a senior discount.
Yes, Chandler's Plumbing and Heating Co Inc offers emergency services.
Yes, Chandler's Plumbing and Heating Co Inc offers warranties.
Chandler's Plumbing and Heating Co Inc offers the following services: Drain cleaning, water heater, camera work, heat pump, pipe leaks, furnace, boiler, gas logs, leak, faucets, remodeling bathroom & air conditioning. Electrical services.

Contact information

6071 Arlington Blvd, Falls Church, VA 22044

http://www.chandlersplumbingva.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM