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Chandler's Plumbing and Heating Co Inc

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Family owned and operated business servicing all residential properties in Northern Virginia. Recent winner of the National Business Ethics Award for 2015. Rated #1 in Washingtonian Magazine and Arlington Magazine.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Drain cleaning, water heater, camera work, heat pump, pipe leaks, furnace, boiler, gas logs, leak, faucets, remodeling bathroom & air conditioning. Electrical services.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9361 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 361 reviews

Linda L.
02/2013
5.0
plumbing
  + -1 more
There was a hole in the ceiling of the dining room where the master bathroom had leaked before when I bought the house. Had another plumber look for a leak and when he could not find one, I had the ceiling fixed. Months later without using the tub, used the tub and the water marks were back. Called Chandler who I use on my personal home and they cut a new hole in the ceiling and could not find the leak either. Had the tenants fill the tub up for several days and suddenly the leak became apparent. The Chandler people came out again and had to cut a hole in the tile surrounding the tub which explained why the leak had never been visible and fixed it. The hole was incredibly neat and no more signs of water. He recommended putting an access panel in the tub for future plumbing access which we did. They are prompt, courteous and knowledgeable. Did not realize they serviced this area or I would have called them first.
Description of Work: Found leak from master bathroom tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alicia S.
01/2013
5.0
plumbing
  + -1 more
I needed to get a leaking toilet replaced in my basement bathroom and I emailed and called around to a few different companies that were highly rated on Angie's List. I was impressed by Chandler's first off because Lisa, who took my call, was extremely helpful in providing information to this homeowner/plumbing novice! The guys came right on time to do the work, and they definitely seemed to know what they were doing. I thought the job was going to be bigger than it was - I had pulled the toilet myself and thought there was an issue with the flange - but they recommended a less-expensive repair and saved me a lot of money . There was one glitch that I needed to contact them about afterwards, but they took care of it IMMEDIATELY and I was very impressed by the level of customer service provided. I plan to hire them again for any future work I need.
Description of Work: Very reliable company
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

BERNARD B.
01/2013
5.0
plumbing
  + -1 more
The plumber was very organized, very professional and performed both tasks within in an hour. Both the new garbage disposal and showerhead work beautifully!
Description of Work: Removed broken garbage disposal in kitchen and installed new one. Removed showerhead in bathroom shower and replaced it with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anthony P.
01/2013
5.0
plumbing, gas leak repair
  + 0 more
We asked someone to come out ASAP to fix 2 broken gas valves...one was leaking. The guy was really nice, quick, and a better price than we had been quoted elsewhere. Thanks so much!
Description of Work: Great job!
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

Frank N.
01/2013
5.0
plumbing
  + -1 more
they arrived within two hours of when I called - rates were provided and agreed before the plumber arrived he worked very quickly, answered questions professionally and left set expectations, met expectations, professional results, courteous and efficient
Description of Work: pipe repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Albert C.
01/2013
5.0
plumbing
  + -1 more
They are very good. They are thorough, fast, and call you before they arrive.
Description of Work: They fixed a faucet in the bathroom and fixed a toilet that was not flushing properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregg H.
01/2013
5.0
plumbing
  + -1 more
Very responsive, they came in and did great work. Comprehensive, completed everything up to code
Description of Work: I used him to correct some plumbing work that I thought needed to be done before home inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Sharon L.
12/2012
5.0
plumbing
  + -1 more
Chandler's was very responsive in sending out staff to do an estimate within a day of calling them, and then setting up an appointment exactly when we needed it to do the work. Their estimate was $200-$300 less than 3 other estimates we received. Chandler's showed up promptly, explained exactly what they planned to do and why it was the best approach, and were very professional throughout the process. They completed the work exactly as estimated, with no surprises.
Description of Work: Installation of gas plumbing line and shut off for new gas range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Carolyn K.
12/2012
5.0
plumbing, drain cleaning
  + 0 more
He snaked the toilet and replaced two pieces in the back tank. He was here when he said and they were good enough to schedule a two hour window so I would not have to miss work.
Description of Work: Toilet was possibly clogged and the water in the back tank would not stop running

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

laura W.
12/2012
5.0
plumbing
  + -1 more
Did a complete kitchen remodel. I initally used the plumber my contractor works with. After the new kitchen cabinets had been installed it was discovered that all of the necessary plumbing work for the new kitchen design had NOT been completed. Rather than trust the original plumber or contractor I called Chandlers myself. They were able to get someone out the next day to evaluate the situtation and give me an estimate of the cost. They took the time to fully explain what had to be done and why it had to be done. Once I was able to uninstall almost all of the bottom kitchen cabinets, Chandlers was able to quickly schedule a time for the work. The guys arrived on time and were able to complete the work in a couple of hours. This work was done approx 10 months ago and there have been no issues. I am well aware of the fact that there are cheaper plumbers out there However, in my case, my "cheaper" plumber ended up costing me approx $1500 in addtional work (and none of this additional work was plumbing related). From now on I will only use trusted, experienced plumbers and I won't hestiate to use Chandlers in the future.
Description of Work: Lowered the drainage pipe for my kitchen remodel (note drainage pipe wraps around 2 walls of kitchen)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Andrew L.
12/2012
5.0
plumbing
  + -1 more
They took a bunch of time to discuss options with me before coming and were conservative. The plumber showed up on time, did the minimum work necessary (significantly less than I expected) and did it quickly. He also showed me the clog in the shutoff valve so I could see why the flow was slow. He was polite and helpful... Bottom line...they did a great job, had good service and I now feel that I can trust them to not do more than is necessary. I was very pleased.
Description of Work: Chandlers came and fixed a cold water tub handle (replaced) and replaced hot water shutoff valve on my bathroom sink to repair slow flow of hot water.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Edmond M.
10/2012
5.0
plumbing
  + -1 more
Bill arrived on time and went to work. He got the job done as requested, and answered some questions regarding potential future remodeling and plumbing work. The faucets don't drip and the shower head was loosened so that I could replace it. The cost was less than I anticipated.
Description of Work: We needed a professional's touch to accomplish some routine maintenance on our 1930's plumbing. Previous remodels in the bathroom made it impossible for me to reach the bathtub's faucets' innards to change the washers and keep the faucets from dripping. I also needed to free up the shower head, which was really frozen in place, so that I could replace it with a new one. Bill came out and did the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jill J.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
We had never had to do air conditioning before. We actually signed a service contract with them.
Description of Work: We used Chandler's Plumbing & Heating because our air conditioning stopped working on the hottest day of the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Francesca O.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Chandler's is our hero! After power was finally restored to our house 4 days after the derecho, our air conditioning died on July 4th. Not only did Chandlers come out on the 4th to look at the unit, they diagnosed the problem, sourced the parts, and made the repair within 24 hours! Their staff is excellent, skilled, and considerate. We give them our highest recommendation!
Description of Work: Replaced the blower fan for our A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kelly H.
06/2012
5.0
plumbing
  + -1 more
The plumber arrived on time - very friendly and courteous. He tackled the downstairs bathroom first. I was really pleased that he informed me that the existing shower head was nicer than the replacement I had purchased. He cleaned up and cleared the line quickly - turning my drip, drip shower into a shower that the whole family will fight over to use! Second, he replaced a part in the toilet and explained that it was low-flow (adjusting my expectations). Finally, he replaced the shower head in the upstairs bathroom. He was in and out in half an hour. So impressed and will definitely use again.
Description of Work: I called Chandler's for some small projects in our bathrooms: (1) check the water pressure in the downstairs bathroom; (2) check the toilet (wasn't flushing properly) in the downstairs bathroom; (3) replace the shower head in the downstairs bathroom; and (4) replace the shower head in the upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jacqueline B.
06/2012
5.0
plumbing
  + -1 more
I bought the largest and biggest fixer-upper on earth 8 years ago and am still working on this project. Since I had done remodeling before, I thought this was no problem and I could tackle room by room as time and budget allowed. One of my problems was the master bath remodel the previous owners had done. Except for not having a wall between the bathrooms and the wrong flow that looked easy to fix, the finish looked expensive with porcelain tiles and fancy shower heads. After moving in, things started happening?.leaking toilets, mold in the shower seat, noises in the soaking tub, creaking hardwood floors, and a few other dubious realizations that things were not as they seemed to be. Thanks to my engineer who worked on other parts of the money pit, I met Jimmy Smith, the owner of Chandlers Plumbing. He knew I was not counting on redoing the entire master bath but thoroughly investigated the problem by opening up a couple of areas, looking in the attic and basement and reviewing the entire space. He itemized the work, made suggestions and gave me a couple of options. He also reduced his customary price for the rough plumbing. A few days later Mauricio and his crew showed up, worked all day into the night and did a fantastic job. They went under the tub and shower stall without breaking the existing expensive tiles, vented the fixtures properly and tied everything from below the house. I was able to salvage the tub and the shower. Highly recommend Chandler?s Plumbing for your most difficult jobs.
Description of Work: Re-roughed water, drain, and vent pipes in master bathroom and powder room; hooked up new and some existing fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

melissa B.
06/2012
3.0
plumbing
  + -1 more
We are renovating our kitchen, and contaced Chandler's to give us an estimate on relocating the plumbing for our washer and dryer from one side of our kitchen to the other. A service manager arrived right on time and spent a good amount of time answering my questions and giving me information on what they could do for us. He said we should expect to get an estimate within the week. Almost a month later, we still dont have an estimate from Chandlers. I've called their office 3 different times inquiring about the status of the estimate, and spoke to a very nice lady who was very understanding. Unfortunetly, we have run out of time and had to go with another company. I'm sure if I kept calling and pestering them, I could have eventually gotten the estimate. I just ran out of time and energy and didnt feel like working much harder on squeezing one out of them.
Description of Work: I had a service manager come to our property to give us an estimate on relocating the plubming for our washer and dryer.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


EDWARD L C.
05/2012
4.0
plumbing, drain cleaning
  + 0 more
Contacted Chandler's on 5/15/12 to make appointment. Appointment was scheduled for 5/16/12 from 10 - 2. Tech arrived on time, checked problem and set right to work. But after using up entire length of snake he was unable to clear drain. Turns out only one of their trucks has the equipment necessary to do long drains. So they had to schedule another tech for 9 AM on 5/17/12. Not very convenient for me. Tech arrived on time, checked problem and set to work. He was able to open drain. Only negative I have is with the bill. Hourly rate charged seems excessive and hourly rate was not stated at time of appointment or by techs. Then I was also charged a "kitchen machine charge" which I guess is for the drain opener. I was told there was a discount greater than the Angie's list coupon but it is not shown on the bill so I cannot confirm this. Given the hourly rate charged I am skeptical. There is also a "zone" charge which was also not explained at the time of appointment. Given that my address was given at that time the zone charge should have been stated. I marked Yes in the box would I recommend this company there should be a "maybe" category. They do good work but the charges should be clearly explained at appointment time. Especially the zone charge. Nor was it my fault that only one of their trucks has a long enough drain cleaner. So I only recommend Chandler's for customers who would not incur a zone charge. My mistake was in not checking Washington Consumer Checkbook to compare the rating and reviews there compared to Angie's List. Had I done so I would have found that Chandler's was not check rated for quality or price which matches my experience with them.
Description of Work: Main drain was clogged which required cleaning the line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

ELISABETH M.
05/2012
5.0
drain cleaning
  + -1 more
On time and did job quickly. Fair price as plumbing goes. Hourly rate but other plumbers either estimated $400.00 or did it poorly for less. They did the job in 10mins.
Description of Work: Unclogged bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Katherine B.
05/2012
5.0
plumbing
  + -1 more
Overall, our repeated experience with Chandler's has been excellent. From initial phone call and scheduling, you feel as if you're talking with someone who can help you get your problem solved. They really try and help narrow down service times, too, rather than just giving you a day where they could come anytime during that day. Excellent service. Prices are a little high, but probably competitive for the DC area. I'd rather pay just a little more for quality service rather than having to pay twice for a job that should be done with one service call.
Description of Work: We've had Chandler's Plumbing out for a couple of different plumbing service calls for jobs in the kitchen and they have consistently been outstanding with their customer service and punctual and very professional. We had them out to install a garbage disposal for one call and then again to install a water line to service the new freezer, which has an automatic ice maker. The company who sold us the freezer was supposed to hook up the water to the freezer, but did not preform their tasks as required and we were left having to call Chandler's again and spend more money having the water hose hooked up to the ice maker. Most recently, Chandler's came out yesterday to look at the dishwasher that has not been working and although it seems to be a mechanical issue and not a plumbing issue, Chandler's was great with everything from scheduling, customer service and professionalism. We really appreciate Chandler's work and now that we've recently purchased a house, we plan to only use them from now on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jennifer D.
05/2012
4.0
plumbing, home remodeling
  + 0 more
He showed up a 1/2 hour late for the estimate, he did apologize multiple times and it wasn't a big deal with me (anyone who shows up within an hour of when they say they will in DC is OK in my book). Waiting a week for the estimate did tick me off a bit, but once I saw the price I just laughed and knew I was doing the job myself. Easier to take a weeks vacation than pay $17,000.
Description of Work: Based on the Angie's List reviews I contacted Chandler's Plumbing for an estimate on my 5 x 7 bathroom. I was very excited that they even returned my call. Out of 10 contractors I called only 3 returned my call for an estimate. The work I wanted to have done was split into 2 different estimates 1. replumb the shower, move the drain to a center drain, and move a toilet roughly 2 feet. The 2nd was to allow them to do the entire bathroom for a full remodel, I was purchasing all the finished materials and shower valves - they would handle the rest. Overall they were very professional and friendly during the estimate. He made it seem like an easy enough job and said all the right things to make me confident he could do the job. I let him know upfront the reason for the 2 estimates was because I am planning to do most of the work myself (I just don't trust myself with plumbing) but if his price was reasonable I'd hire him to do everything. He said not a problem and this was a pretty straight forward job. Very open and easy to communicate with. It took a week for the estimate to come through. First for my disclaimer.... this is the first time I've ever contacted contractors to do work on my Condo. I had no prior experience on what the costs are to do any sort of work, I normally do the work myself. My real world job is government contracting so I applied the same rules for how we bid the government to contractors....After getting his estimate I decided I'm in the wrong business! I just don't understand how they come to their final totals. To do just the plumbing, move the drain and toilet was $3,700.00 (the most expensive of the 3 quotes). To redo the entire bathroom (keep in mind I'm purchasing all fixtures and surface materials and valves) was $17,000. I was floored by both prices (maybe I shouldn't be? I just don't know). I did not call them back, I viewed the prices as inflated based on the work being performed.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$17,000

Laura F.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are an excellent company. They did a superb job. They are also very polite and have been extremely helpful. I have had compliments on the system they installed from another company that checks our condo.
Description of Work: They put installed my air handler and heat pump. They also installed a humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan Z.
04/2012
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
The main reason that I use them for my air condition and the heat is because they come out the same day which is very important to me. They seem to be very honest and when the air conditioner went out last summer, they did not come out and tell me I needed a new air conditioner. They did some tests and determined that there was some little part that needed to be replaced. They seem to be honest and ineffable. I had a friend come over and he thought that the fan had gone out and this had gone out and that had gone out, but it turned out that it was a little sensor device that determines when to turn things on and off and that had gone. There was a labor cost to diagnose it and a labor cost to replace that little part and it ended up being several hundred dollars, but certainly less than if they had done all those others things that were potentially wrong. They seem to do their job and whatever job they do, they fix it the first time and they don't have to come back. They come out the same day. I first had them come out for air conditioning and heat and then I had a problem where I had a leak in the kitchen. It was a Sunday night so I called and left a message on their answering machine because I remembered that they also had plumbing in their name and they came out first thing the next morning and fixed my kitchen.
Description of Work: I used Chandler's Plumbing & Heating Co Inc as I had a backup in my basement and they had to snake out my sewer drain. They have worked on my air conditioner, my furnace and kitchen pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Barbra H.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
Same day service. Prompt, efficient and courteous!
Description of Work: They cleared a clogged toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Joan R.
04/2012
5.0
drain cleaning
  + -1 more
He is an excellent plumber. They were very responsive and able to come out the same day. They are professional, pleasant and competent, they know exactly what they are doing and were able to solve our problem.
Description of Work: We have had them come out about 3 different times for various plumbing issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

6071 Arlington Blvd, Falls Church, VA 22044

http://www.chandlersplumbingva.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705017615
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
11/30/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Electrical,
Natural Gas Lines,
Appliance Repair,
Drywall,
Water Filtration and Softening,
Wells and Pumps,
Flooring Sales and Installation

FAQ

Chandler's Plumbing and Heating Co Inc is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Chandler's Plumbing and Heating Co Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Chandler's Plumbing and Heating Co Inc does not offer free project estimates.
No, Chandler's Plumbing and Heating Co Inc does not offer eco-friendly accreditations.
No, Chandler's Plumbing and Heating Co Inc does not offer a senior discount.
Yes, Chandler's Plumbing and Heating Co Inc offers emergency services.
Yes, Chandler's Plumbing and Heating Co Inc offers warranties.
Chandler's Plumbing and Heating Co Inc offers the following services: Drain cleaning, water heater, camera work, heat pump, pipe leaks, furnace, boiler, gas logs, leak, faucets, remodeling bathroom & air conditioning. Electrical services.

Contact information

6071 Arlington Blvd, Falls Church, VA 22044

http://www.chandlersplumbingva.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM