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Chandler's Plumbing and Heating Co Inc

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Family owned and operated business servicing all residential properties in Northern Virginia. Recent winner of the National Business Ethics Award for 2015. Rated #1 in Washingtonian Magazine and Arlington Magazine.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Drain cleaning, water heater, camera work, heat pump, pipe leaks, furnace, boiler, gas logs, leak, faucets, remodeling bathroom & air conditioning. Electrical services.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9361 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 361 reviews

Margaret M.
09/2013
5.0
plumbing
  + -1 more
I would certainly use Chandler's again and recommend them to others.
Description of Work: For the second time I have utilized Chandler's Plumbing and Heating. As was the case the first time, they provided fast, knowledgeable, and reasonably priced service. They arrived the same day and the technician, Drue, quickly identified the problem and proceeded to repair the plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

julie W.
09/2013
5.0
plumbing
  + -1 more
My son and his roommates noticed the garbage disposal was not working, then the dishwasher had pooled water in it leading to a leak in the ceiling in the downstairs bedroom. the landlord refused to fix the problem which only seemed to be getting worse by the day. On a Sunday morning, i looked for plumbers on Angie's List which had emergency hours (not all of them do) and found Chandler's Plumbing and Heating CO, which got an overall score of "A" across the board from previous customers. i called their after hours number and within 30 minutes Shawn, the plumber, called me and said he could be at the house within an hour and a half which worked great with our schedule. He was punctual, professional, and within seconds knew what the problem was. He quickly fixed the disposal, and in simple terms explained why the dishwasher had pooled water in it (due to the clogged disposal). He was friendly, courteous and incredibly helpful. I don't know what the regular charge would have been but i thought what we got charged was reasonable for "emergency" work. I have worked with plumbers in the past and always dread because i consistently feel k*** i get ripped off. I felt comfortable with the work that Shawn performed and know he quickly fixed our problem. If Shawn is representative of the other plumbers within this company, it is a gem. I would highly recommend this company and would use them again in an instant.
Description of Work: Fixed clogged garbage disposal, drain dishwasher and changed out toilet tank which was cracked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Stephen B.
09/2013
4.0
drain cleaning
  + -1 more
I was so tired of dealing with the cheerful, but incompetent, guys at All Plumbing that I paid the bill pleasantly.5049
Description of Work: I had the bathtub drainpipe snaked. The plumber was quick. Still I was charged $153 which is a lot for this type of job. The tub still drains well. Chandler's charges $136 per hour. I knew the price would be high, but

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Karen B.
09/2013
5.0
plumbing
  + -1 more
The faucet now shuts off without a slow leak. He was fast, efficient, and prompt. If we had more plumbing issues, we would call them again.
Description of Work: Repaired a leaky shower faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JON L.
08/2013
3.0
plumbing
  + -1 more
First plumber came and was unable to even diagnose the problem. Said that I would need a follow up call and charged $135 for no results. I have tried for two months to schedule a follow up appointment. Dispatch/call center is not pleasant to deal with and today told me that their diagnostic machinery is broken and she did not know when it would be fixed then hung up on me. I have decided to eat the service fee and call another plumber. Judging from the other reviews, they may do fine work, but I would not use them unless there was a very specific, well-defined job to be done.
Description of Work: Came to diagnose flooding in basement garage.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$135

CAROLINE C.
08/2013
5.0
plumbing, drain cleaning
  + 0 more
Brad was able to fix a leak on an old faucet that other plumbers had told us couldn't be fixed. He was personable and had advice for how to save money on future repairs.
Description of Work: Cleared slow drains, fixed leaky faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

MELISSA M.
08/2013
5.0
plumbing
  + -1 more
We have always had great experiences with Chandler's. We have used them for 15 years and never been disappointed! Our house sitter called us to let us know there was water dripping from ceiling. Chandler's was at the house within an hour and had it fixed. We had been extremely worried since we were out of the U.S. at the time. Also, their charges for services are extremely reasonable.
Description of Work: Fixed a water leak on an emergency basis while we were out of the country.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

deborah Y.
08/2013
5.0
plumbing, drain cleaning
  + 0 more
I don't have the bill yet which I need to rate price. BUT they offered me a discount b/c I had multiple properties that required work Chandler's Plumbing was exceptional! This was the BEST plumbing repair experience that I have ever had. They fixed the problems for which I called Able Plumbing who refused the job. (I had used Able Plumbing for 10 years.) The last experience with them was most unpleasant. see my rating for Able, who had been helpful up until the most recent visit. Their (ABLE) plumber was only interested in digging deep into my pockets, adding unnecessary costs and helping himself to my money. . However, Chandlers was a totally different experience! They were so very helpful and accommodating, to me, a property manager. #1. they offered me a property managers discount. I did not even have to ask #2) They rebuilt all of the faucets that were leaking or changed the washers on their own initiative and without my instructions, saving me the expense of replacing the faucets; #3. they did their best ot keep my costs at a minimun, #4) did not demand the installation of unnecessary shut of valves, installation of their hardware or unnecessary work, #5) they were exceptionally accommodating. I cannot say enough good things about Chandlers. Ask for Drew. He's very sharp, very experienced and accommodating A+ for Chandlers in all categories. The ladies in the officer are wonderful also! Thank you Chandlers. It is so refreshing to find a company who takes great pride in their work, in doing a quality job. Thank you! zip codes 22201, 22207
Description of Work: rebuilt faucets that were leaking. cleared drains via snaking. repaired diverter in shower

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Micaela P.
07/2013
5.0
plumbing
  + -1 more
Wow! That was entirely pleasant! Thanks Angie's List for helping us find Chandler's Plumbing. We called this morning at 10 a.m. and Drue was here and done by 2 p.m. with our whole list of plumbing woes! It is so great when providers give you a window and actually show up on the early side of that window and call to let you know when they will be there. Now I can get on with the rest of my day! They charged exactly what they said they were going to charge and I also got a 10 percent discount for being an Angie's List customer. Drue was professional, patient with our puppy and a Redskins fan! Great work Drue! I not only would highly recommend this company but we will definitely use them again for any of our plumbing needs! Great job Chandler's Plumbing and Heating Co., Inc.
Description of Work: Drue fixed three things 1) Faucet that was installed incorrectly 2) Replaced outside leaky faucet hose bib 3) Fixed toilet that was running

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dave B.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
great service--prompt, fast, and helpful! Explained how to prevent this from happening again.
Description of Work: fixed the smell coming from our bathroom drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Margaret M.
06/2013
5.0
plumbing, drain cleaning
  + 0 more
On Sunday evening we noticed a problem under our kitchen sink. Water was leaking from a drain and there were bits of food indicating a possible problem with the garbage disposal, a possible clogged drain, a hole in the drain, or both.. We began researching Angie's List re Small Appliance Repair services and Plumbing companies. Decided to call All American Appliance Service, Inc. an A rated Appliance repair company. ALL American's telephone operator was extremely helpful and honest. Any appliance problem they could fix, but since we were fairly certain we had a major leak and clog too, we'd save money in the long run by calling a plumber who did both. We asked for a recommendation and were provided with Chandler's Plumbing . Called to schedule an appointment and Chandler's sent a technician that day. (excellent phone service) Dave, our plumber, arrived promptly, quickly figured out what needed to be done,( broken trap, leaking tube, ..) Removed the broken parts and put in new ones. We were impressed with his skill, speed and knowledge. We will definitely use them again and will recommend this company to friends and neighbors.
Description of Work: Responded to our call quickly, identified the problem and fixed it. In all we were extremely impressed with this company and will definitely use Chandler's Plumbing again should we have a future need for their services .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Kristy D.
06/2013
5.0
plumbing
  + -1 more
Professional, competent, and efficient work, start to finish. The plumber found the leak behind the wall in a finished basement, removed the damaged section leading to an outdoor spigot, and inserted a new pipe. I appreciated the plumber's recommendations for drying out the water-damaged area and repairing the drywall. He also explained to us an additional winterization step that we obviously weren't aware of prior to the frozen pipe.
Description of Work: Located leak from split pipe and replaced the damaged section.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sonia P.
06/2013
5.0
plumbing
  + -1 more
I called Chandler's plumbing and made an appointment for the following day. Brad called about 15 minutes before he arrived. He met with my husband, performed the work and gave my husband some pointers on toilet repair. He was prompt, professional and we feel the services where reasonably priced. We will use them in the future.
Description of Work: Repaired a leaking pipe from the toilet in our powder room that had leaked into our ceiling. Replaced flappers in 2 toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Muniza A.
06/2013
5.0
plumbing
  + -1 more
They were very capable and professional. Their rate was reasonable as well. Thank you.
Description of Work: They fixed a leaking pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ronald L.
06/2013
5.0
plumbing
  + -1 more
Two very professional installers showed up to install the new heatpump. They were early (which I was happy about). They proceeded to dismantle my old heatpump and remove it. The new unit was unboxed and installed with the addition of a raised platform pan with a shutoff switch that is triggered by the presence of liquid in the pan. This was suggested by the sales person when I contracted for the installation. The entire service went very smoothly and they were gone right after lunch. The unit has been operating flawlessly since then and I am very satisfied.
Description of Work: Installed brand new FHP heatpump and Honeywell WiFi thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

JUDY W.
05/2013
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Regarding the new "split system" AC, Chandler's tested everything and located the problem: the main circuit board (the most expensive part of the entire system) was fried. Although Chandler's was not the company that had installed it, they went to bat for us with the manufacturer, to see if the warranty would be honored. Chandler's convinced the company to send a new component, and they installed it for us. They came to the house three time to diagnose this and get the problem taken care of. They saved us a huge amount of money by getting the manufacturer to send the replacement component for no cost. Chandler's only charge to us for this repair was their time for diagnosing the problem and a small fee for installing the new component. Regarding the old AC, they diagnosed that and found the wire that led to the internal "run" switch was burned and broken in two. The serviceman rewired the switch. The unit then worked, but after running it for a few hours, we found it was not cooling. The serviceman was quick to return to check the unit again when we called. He found another internal wire burned out, and it was more difficult to rewire. Still he was able to repair it, and the AC has been running fine ever since. The Chandler's servicemen were polite, professional, and very helpful to us in getting these two systems repaired. They saved us money by repairing the old AC compressor instead of recommending we replace it. And we really appreciate their effort to get manufacturer of the new system to honor the warranty. At the time these services were done, there were many others who had power outages and damaged AC's. Nevertheless, Chandler was very prompt to get to our home and get our AC's repaired. As everyone may recall, the weather was scorchingly hot at the time.
Description of Work: When the 2012 derecho hit, our power was out for about 4 days. When the power was restored, we experienced a huge electrical surge. Although we had unplugged all our electronic devices, just to avoid any damage when the power did return, we had two air conditioning systems which we could not unplug. Even though they were turned off, the two systems were damaged by the surge. One AC system was very new and was still under warranty. The other AC was fairly old. We called Chandler's to repair the systems. Only the old AC was covered by our maintenance contract with Chandler's. We had not included the new system in the contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

John A.
04/2013
5.0
plumbing, drain cleaning
  + 0 more
Our kitchen sink drain was clogged from dumping too much pasta into the disposal. I called Chandler's Plumbing. They had a man at the house in 45 minutes. He had to use an auger ("snake") to a length of 10 feet. He finished the job in twenty minutes, did a very good job of cleaning up, and charged what I thought was a very reasonable fee.
Description of Work: The plumber unclogged our kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Mary S.
04/2013
5.0
gas leak repair
  + -1 more
The technician was very thoughtful about calling me to tell me he was on his way to the entrance site so that I could meet him there. When he first looked at the faulty valve, he expressed doubt that a replacement could be found. Then he said that maybe he could fix it himself. He took it to his truck and worked on for a while, and this was outdoors on a bitter cold day. He reinstalled it in the lamp and it worked perfectly. I suspect that the other three lamps will eventually have the same problem and I will definitely call Chandler's again.
Description of Work: This was a repair for our community civic association. We have 4 gas lamps at our entrances. One of them had a faulty shut-off valve that was allowing gas to leak so the gas company shut the gas off. Chandler's agreed to repair it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Mark D.
04/2013
5.0
plumbing
  + -1 more
Called at 8:30 am and got a 1-5 pm appointment window (phone service was excellent). Plumber called at 12:55 to make sure I was home and arrived at 1 pm sharp. Came to my unit to assess the situation, got some tools from his truck, performed the work that I asked for, and billed me the minimum (half hour) even though he was here 40-45 minutes. Was clean, quick and organized. Answered some quick questions on replacing fixtures in the bathrooms, which I will definitely have them back to do very soon.
Description of Work: Replaced broken faucet (with one bought at Home Depot) and removed old hot water dispenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy M.
03/2013
5.0
plumbing
  + -1 more
I had originally called Shreve-McGonegal to how much it would cost to snake my bathtub. I was told that they would not be able to give me a price until they came out and ascertained the problem. They told me there would be a $50 "dispatch charge" in addition to the charge for the work. A $50 discount certificate was provided on Angie's List, basically nullifying the dispatch charge. When the plumber arrived, he was no sooner in the door that he opened a notebook and told me it would cost me $250 to snake my drain. Shreve-McGonegal charges by the job, he said. I have never paid that much before for snaking and I promptly told him to leave. I called Chandler's Plumbing and they told me they charge by time. The bill included a $10 fee for gas, which is reasonable given the price of gas. My entire bill came to $150 with a 10% discount. That was $100 less than I would have paid with Shreve-McGonegal. The Chandler's plumber was efficient, polite, professional. Their dispatcher was great. I'm sticking with Chandler's!
Description of Work: The plumber snaked a bathtub drain and unclogged it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeannine B.
03/2013
5.0
plumbing
  + -1 more
Called them and they came the next day at the time they said. Checked and needed additional equipment. When, got it and returned to perform the work. They then came back a few days later when the problem came back. They didn't charge the full time for that visit since they had to come back, although it was not their fault the issue persisted. The house has old pipes and needed extra TLC.
Description of Work: Came to snake out drain and it proved to be a challenge to figure out what the problem was. Had to bring in a camera and then snake. Still had problems a few days later, so they came back again. Charged me a very fair price for 2 tips and probably 3-4 hours of work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$455

Michael P.
03/2013
5.0
plumbing
  + -1 more
I have never had any problems with Chsndlers. They show up on time and their work is top notch.
Description of Work: I have always used Chandlers in the 9 years I have lived in Arlington. They are always prompt and courteous. Top notch work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Patrick B.
03/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
very happy with the work and professional manner.
Description of Work: The guys did solid work on clenaing my hvac.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carol A.
02/2013
5.0
plumbing
  + -1 more
It was a small but important job. They came, they saw, they fixed it. We're pleased.
Description of Work: Part of the old tub drain in second floor bathroom failed. They repaired it by cutting a hole in the kitchen ceiling and piecing it from below. All personnel we dealt with could not have been nicer, more responsive or more professional. Glad we found them and recommend giving them a call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Mary M.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
The plumber got here on time. Figured out what was wrong and fixed it all. I had used Angie's list to find the plumber in the first place and now I'm using Angie's list to report what a good job he did. Thanks
Description of Work: reseated my toilet with new wax disk. Snaked out a nasty basement sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Contact information

6071 Arlington Blvd, Falls Church, VA 22044

http://www.chandlersplumbingva.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705017615
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
11/30/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Electrical,
Natural Gas Lines,
Appliance Repair,
Drywall,
Water Filtration and Softening,
Wells and Pumps,
Flooring Sales and Installation

FAQ

Chandler's Plumbing and Heating Co Inc is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Chandler's Plumbing and Heating Co Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Chandler's Plumbing and Heating Co Inc does not offer free project estimates.
No, Chandler's Plumbing and Heating Co Inc does not offer eco-friendly accreditations.
No, Chandler's Plumbing and Heating Co Inc does not offer a senior discount.
Yes, Chandler's Plumbing and Heating Co Inc offers emergency services.
Yes, Chandler's Plumbing and Heating Co Inc offers warranties.
Chandler's Plumbing and Heating Co Inc offers the following services: Drain cleaning, water heater, camera work, heat pump, pipe leaks, furnace, boiler, gas logs, leak, faucets, remodeling bathroom & air conditioning. Electrical services.

Contact information

6071 Arlington Blvd, Falls Church, VA 22044

http://www.chandlersplumbingva.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM