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Winston's Chimney Service

Chimney Repair, Chimney Sweep, Chimney Caps,

About us

Winston's has been sweeping and repairing chimneys since 1978 and we employ highly trained--in our own training facility--and highly paid technicians to the the job right the first time. We understand you are busy and we won't keep you waiting. We will take pictures of the areas in need of repair and provide them to you. There are no bait & switch pricing games and we offer a no hassle guarantee.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Chimneys - sweeping, relining, video inspections, masonry restoration, fireplace installations. Gutters & downspouts. Dryer vent cleaning.

Services we don't offer

Ask For Details

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7491 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
9%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 451-475 of 491 reviews

eugene C.
12/2014
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: cleaned, inspected chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Winston's Chimney Service
Thank you very much for sharing your experience with our company with the other members of Angie's List. We appreciate all of your feedback and will make sure the crew gets the credit for another happy client. Chuck Hall, Owner

Vladislav L.
12/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: Applied water repellent and repaired crown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Winston's Chimney Service
Thank you very much for sharing your experience with our company with the other members of Angie's List. We appreciate all of your feedback and will make sure the crew gets the credit for another happy client. Chuck Hall, Owner

Karen R.
12/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: They cleaned and inspected the fireplace chimney inside and out. They did a good assessment of future work needed. This was straight-forward without any high pressure ploys. They were extremely clean doing this messy work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Winston's Chimney Service
Thank you very much for sharing your experience with our company with the other members of Angie's List. We appreciate all of your feedback and will make sure the crew gets the credit for another happy client. Chuck Hall, Owner

David F.
08/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: Ground out and repointed chimney. Reconstructed crown and installed 3 caps. Rob and Adam did a great job. Showed up on time, did really nice work and cleaned up well after work was complete.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Winston's Chimney Service
It was completely our pleasure sir. Thank you for the compliments. I will make sure both Rob and Adam get the credit for a job well done. Chuck Hall, Owner

Michael S.
07/2014
4.0
gutter cleaning
  + -1 more
.
Description of Work: They cleaned the gutters.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Response from Winston's Chimney Service
This actually the MD & DC Gutter division but has landed on our page.

Queen T.
07/2014
5.0
chimney caps, chimney repair
  + 0 more
unknown
Description of Work: THEY REINSTALLED MY CHIMNEY CAP WHICH HAD BLOWN OFF DURING A STORM.THEY WERE VERY PROFESSIONAL.THEY DID A GREAT JOB.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Winston's Chimney Service
It was our pleasure. Thank you for taking the time to leave a review. Chuck Hall, Owner

Linda V.
06/2014
5.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Winston's Chimney Service
Thank you very much for taking the time to share about your experience with my company with the other members of Angie's List. We appreciate the high marks and we will continue training so we may score high again for you in the future. Chuck Hall, Owner Winston's Chimney Service

Debra L.
06/2014
4.0
chimney repair
  + -1 more
unknown
Description of Work: I did not use this service bc/ they did not service my type of chimney--a brick chimney with a stove insert. I rated the company based on our interactions on the phone. They were honest about what would and would not do. THis is important to me because I've had other chimney services say they would do work and then not do it. | |
Rating CategoryRating out of 5

Response from Winston's Chimney Service
Thank you for sharing your experience with the other members. At Winston's we try to hold ourselves accountable to our clients and our company. We prefer to be up front about what we will or will not do. There are some jobs we cannot do for one reason or another. Thanks again. Chuck Hall, President

Clayton R.
04/2014
5.0
chimney repair
  + -1 more
unknown
Description of Work: We had Winston's check out our chimneys and fireplaces before the Winter weather arrived. They did a thorough inspection and found a few small things that could be fixed. The fixes were made and we were very happy with the work performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Winston's Chimney Service
Dear member, thank you for taking time off your schedule to leave us a feedback. I am glad that our team met your expectations. Enjoy the rest of your week. Kenny D. Morales

Lana S.
02/2014
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Response from Winston's Chimney Service
Dear member, thank you for leaving us a feedback, and choosing us for your chimney repair project. Kenny D. Morales

David B.
01/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Winston's Chimney Service
Dear member, thank you for choosing us for your chimney repairs. I will let our technician (Rob) know of the overall grade you gave us for the heat shield repair. Kenny D. Morales

Roxanne R.
01/2014
5.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Winston's Chimney Service
Dear member, thank you for leaving us a comment. I am glad that we met your expectations during the installation of the top sealing damper. Kenny D. Morales

Frank S.
11/2013
5.0
dryer vent cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Winston's Chimney Service
Dear member, thank you for taking your time to leave us a feed back. We appreciate your business. Happy Holidays. Kenny D. Morales

Suzanne D.
07/2013
5.0
chimney repair
  + -1 more
Easy!
Description of Work: Sealed chimney area where there had been a leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Winston's Chimney Service
Dear Member, thank you for taking your time to leave us a review. Kenny D. Morales

Willi V.
07/2013
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Honest guys that did great work! They responded quickly to my request to clean two chimneys. They found only one required cleaning and charged me half of the quoted price. I will absolutely be using these guys in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Winston's Chimney Service
Dear member, I remember talking to you over the phone and scheduling the sweep. It puts a smile on my face knowing that we have met your expectations. Thank you for taking your time to leave us a feedback. Kenny D. Morales.

Barbara H.
06/2013
3.0
chimney repair
  + -1 more
N/A
Description of Work: Checked firelplaces for cleaning but determined they were damaged and would not clean them.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Winston's Chimney Service
Dear member, your overall grade hints that you weren't completely satisfied with our service. I will look into this and give you a call. Have a good day! Kenny D. Morales

John C.
03/2013
5.0
chimney repair
  + -1 more
See above
Description of Work: My initial call was handled quickly, courteously and professionally. An appointment for a free estimate was made. The estimator called ahead and arrived on time. After inspecting our two chimneys he explained his findings and gave a written quote. The price was reasonable and we accepted. Fernando was the estimator and also did the work. He arrived on time to do the work and was professional throughout. The work was to grind out and replace failing grout in the top two or three courses of bricks. The work was very well done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Response from Winston's Chimney Service
[member name removed], thank you for posting a review of your experience with our company. I will make sure Fernando is notified of your compliments. Thank you. Chuck Hall, President of Winston's

Audrey B.
12/2012
2.0
chimney repair
  + -1 more
Not good, see above...
Description of Work: Winstons Chimney Service performed an overall inspection of our three fireplaces to see if they were serviceable before we replace the gas logs and transition back to traditional wood burning fireplaces. The only thing I think that was good about this company was they called and asked if they could come earlier than their scheduled appointment, fortunately this worked out. Other than that, not impressed with their service, follow through, or explanation of repairs needed. He looked up the first fireplace and said he couldn't even inspect it because it was sealed off. He didn't touch the seal or even try and work around it. So when I stuck my head in the fireplace and showed him the seal popped right off he seemed shocked. He was then able to 'inspect it.' When the seal was removed soot and debris went everywhere, this and the firescreen were left out after he left. I appreciated having to clean that up. IN the living room fireplace, same thing and again he left a nice mess for me to clean up. At the end of the inspection he flipped through some digital pictures, told me none of the fireplaces were serviceable not in the least bit. I asked him over and over for explanation and details and he said it would be in the report. He went out to his car, wrote up a report that included an estimate for $10,500 worth of repairs. I tried to get more details, explanation on what would be required, mandatory, anything that wasn't required but instead he just gave me three pages of printed out material explaining the three step process each chimney had to go through. Despite my best efforts for clarification, more information, better understanding I got none. But I have a nice estimate for $10,500 for chimney repairs. I fully expected our chimneys to required work, and wouldn't be so upset if I had a full explanation of what exactly was required not just a handout. I felt frustrated and that I ended up paying someone to mess up two of my three fireplaces rather than explain to me what exactly was wrong.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$158

JC K.
09/2012
3.0
masonry, chimney repair
  + 0 more
Not well. see above.
Description of Work: Went back and forth with Kenny to have work done to chimney and brick siding. Had planned to have work performed, when come to find out Kenny was out of town and details of the job were up in the air. The job was then up in the air, total price was no longer that which was quoted to me, and the extent of the work was "superfluous" I was told. Unfortunately, when I look at the siding and I can tell where repointing needs to occur but the crew who came out to inspect said there was nothing that needed to be done, I should've realized that was a red flag. Lesson learned: stick with the forte of the company (chimneys only not general masonry) and get everything in writing.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
4.0


Dana N.
07/2012
5.0
masonry, chimney caps, chimney repair
  + 1 more
unknown
Description of Work: They were on budget and on time and workmen was good. They recapped the chimney, which needed fixing but the leak we were trying to correct was caused by the roof and not the chimney.
Rating CategoryRating out of 5
Yes, I recommend this pro

paul G.
07/2012
5.0
chimney sweep, fireplaces
  + 0 more
They seemed very knowledgeable.
Description of Work: Winstons Chimney Restoration & Service took care of our gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michelle G.
06/2012
5.0
gutter cleaning, chimney repair
  + 0 more
Great.
Description of Work: I use this company regularly for gutter cleaning. They are totally no hassle and very dependable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anna R.
06/2012
5.0
chimney repair
  + -1 more
See above.
Description of Work: Work quality is good. The salesman showed up on time; gave me an estimate that was 1/3 of what High's Chimneys wanted to charge; they replaced 17 courses of brick instead of the 10 courses that High's would have; they had a truck in the neighborhood so the work was done the same day and I received a $100.00 discount. I would hire them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Laura C.
06/2012
5.0
masonry, chimney repair
  + 0 more
See above.
Description of Work: We have a 1960s house with a free-standing fireplace. We have been having problems with leaking since we bought the house. We replaced the flashing and re-mortared the chimney but still were having issues. Winston's dropped a camera down the chimney and discovered the problem was the furnace part. It was designed for a 1960s furnace and was too big for today's equipment. When the hot/cold furnace air met the hot/cold exterior air, condensation collected in the chimney and leeched into the tiles and into the ceiling. Winston's installed the correct size pipe and surrounded it with a cement-like material to hold it in place. So far everything looks good. It was great to finally know what was wrong and have it corrected!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Kevin A.
05/2012
5.0
chimney sweep, chimney repair
  + 0 more
Well.
Description of Work: Chimney inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,135

Contact information

3158 H Spring St., Fairfax, VA 22031

www.winstonsservices.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705113496
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Repair,
Chimney Sweep,
Chimney Caps,
Fireplaces,
Masonry,
Gutter Cleaning,
Dryer Vent Cleaning,
Gutters,
Heating and Air Conditioning,
Air Duct Cleaning,
Window Cleaning,
Gas Logs

FAQ

Winston's Chimney Service is currently rated 4.7 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Winston's Chimney Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Winston's Chimney Service does not offer free project estimates.
No, Winston's Chimney Service does not offer eco-friendly accreditations.
No, Winston's Chimney Service does not offer a senior discount.
Yes, Winston's Chimney Service offers emergency services.
Yes, Winston's Chimney Service offers warranties.
Winston's Chimney Service offers the following services: Chimneys - sweeping, relining, video inspections, masonry restoration, fireplace installations. Gutters & downspouts. Dryer vent cleaning.
Ask For Details

Contact information

3158 H Spring St., Fairfax, VA 22031

www.winstonsservices.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM