Winston's has been sweeping and repairing chimneys since 1978 and we employ highly trained--in our own training facility--and highly paid technicians to the the job right the first time. We understand you are busy and we won't keep you waiting. We will take pictures of the areas in need of repair and provide them to you. There are no bait & switch pricing games and we offer a no hassle guarantee.
Description of Work: FERNANDO AND A HELPER CAME TO OUR HOUSE WITHIN THE TIME FRAME PROMISED AND CONDUCTED A VERY THOROUGH INSPECTION OF OUR FIREPLACE AND CHIMNEY, FOLLOWED BY A COST ESTIMATE FOR REPAIRS. ALTHOUGH VERY PROFESSIONAL AND INFORMATIVE, THE COST ESTIMATE FOR REPAIRS WAS QUITE A BIT HIGHER COMPARED TO OTHER LIKE COMPANIES' ESTIMATES THAT OFFERED THE SAME SERVICES. AS SUCH WE CHOSE TO GO WITH ANOTHER COMPANY.
Rating Category
Rating out of 5
Yes, I recommend this pro
Charles W.
06/2017
5.0
chimney repair
 + -1 more
Excellent job
Description of Work: Fix chimney leak
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marina T.
03/2017
5.0
chimney sweep
 + -1 more
Very well, quick, and efficient.
Description of Work: Chimney examination, cleaning, and sweeping.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leanne T.
12/2016
2.0
chimney repair
 + -1 more
See above.
Description of Work: Winston's had been servicing my chimney for 20-odd years uneventfully and reasonably. Then ownership changed. A camera inspection on a routine service visit revealed what Winston's described as an "irregularity" on the interior of the chimney. The technician said that it was unlikely that we would notice this in regular use, and we had encountered no usage problems. The main office at Winston's quoted us $9,000 to rebuild the chimney. No alternative solutions were offered, even though we requested them. The company rep did call to "reassure" us that we could have "confidence" in the $9,000 quote. We scheduled a second inspection with Winston's to validate the first set of results, but Winston's never showed up. Because chimney standards are becoming more rigorous, we have since been exploring chimney inspection/maintenance options with other companies. We have not settled on a final service provider, but I can report that *no one else* has said that we needed our chimney rebuilt and the prices that we have been quoted have yet to reach $9,000. Thanks, new Winston's ownership! You lost a 20 year customer and earned yourself a justifiably poor review.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$9,000
Response from Winston's Chimney Service
My apologies for any confusion. It was not our intention to frustrate you. To clarify, the MD/DC office closed in 2009. I opened the Northern Virginia Winston's office in 1989 and took over the MD/DC territory in 2010. We have rigorous inspections procedures that may surpass our less educated competition. That would include the MD/DC Winston's of old; hence their demise. I apologize again and wish you good luck with your new chimney company. Chuck Hall, President
Cameron P.
09/2016
5.0
- XXXXXXXXXXXXXX -
Description of Work: Never used them. They have never contacted me for anything and certainly not today. Is this some kind of sales gimmick?
Rating Category
Rating out of 5
Response from Winston's Chimney Service
I do not know what happened. Angie's List must have made a mistake. I apologize for them. Chuck Hall, Owner of Winston's
Cherie D.
09/2016
5.0
chimney sweep
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Winston's Chimney Service
Thank you very much for taking the time to review our company. Chuck Hall, Owner
John F.
07/2016
5.0
chimney repair
 + -1 more
unknown
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Winston's Chimney Service
Thank you very much for taking the time to review our company. Chuck Hall, Owner
Tawanah O.
06/2016
4.0
gutter repair, chimney repair
 + 0 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Winston's Chimney Service
Thank you very much for taking the time to review our company. Chuck Hall, Owner
Thomas H.
04/2016
4.0
chimney repair
 + -1 more
Work was performed well.
Description of Work: Installed chimney liner
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Response from Winston's Chimney Service
We appreciate you sharing your experience with our company, thank you. Chuck Hall, Owner
mark C.
04/2016
5.0
chimney repair
 + -1 more
great
Description of Work: great
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Lucette I.
03/2016
5.0
chimney repair
 + -1 more
Very well
Description of Work: Repair chimney stack
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Winston's Chimney Service
Thank you very much for sharing your review of our company with the other members. Chuck Hall, Owner
Joan J.
02/2007
5.0
gutter cleaning
 + -1 more
They came on time and did the work without me having to be there.
Description of Work: They cleaned my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
DENNIS S.
12/2006
5.0
chimney sweep, air duct cleaning
 + 0 more
The technicians were right on time, very personable; were well organized; very considerate about not getting soot on the carpets; easy to make an appointment with the phone staff.
Description of Work: Clean one chimney and furnace vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
JANET S.
12/2006
5.0
chimney sweep
 + -1 more
They arrived early and completed the job in less than an hour. They inspected inside and out. They were very professional and helpful. I told them that two years ago when another company inspected and cleaned our chimney, we were told we needed to install chimney liners at a very high cost (about $2500-$3000). That company repeatedly called to encourage us to do the work on the chimney - warning that it might be unsafe to use the fireplace without doing the very costly work. The men from Winston's told me the chimney was in good condition and we didn't need the chimney liner. I am no expert on chimneys but I suspect the first company was not honest with us. I am glad I got a second opinion from Winston's.
Description of Work: Cleaned and inspected chimney.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
JUDITH M.
12/2006
5.0
chimney repair
 + -1 more
Excellent. They told me my chimney was in good shape, did not need to be rebuilt but said there was a problem with the flashing. They did not try to convince me to do any additional work. Winstons put silicone along the area where the flashing meets the roof but said the flashing was the roofer's responsibility--we replaced our roof 3 years ago--and the roofer doesn't want to assume responsibility.
Description of Work: Inspection to find cause of leak from chimney and determine what repairs need to be done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
JAIME B.
11/2006
4.0
chimney sweep
 + -1 more
There really was no job to do, so it's hard to comment.
Description of Work: They came and inspected our fireplace and determined it did not require cleaning. However, I had to pay a $75 inspection fee.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
SUSAN B.
10/2006
5.0
chimney repair
 + -1 more
I explained to the two gentlemen that I had received an estimate for recommended repairs from another company and wanted to have them verify the need for the repairs. After their inspection, the representative told me what he had found and was very helpful in explaining the chimney operation and answering my questions. He also told me that there was no need for repairs presently, but that I should have them inspected every 1-2 years to make sure that they didn't deteriorate. He also recommended carbon monoxide detectors as a good indicator of improper chimney function. He could have easily recommended chimney repairs that would have been quite costly knowing that another company already had and I would have been forced to spend a large amount of money unnecessarily. I appreciated their honesty, professionalism, and spending the time to answer all my questions thoroughly. I highly recommend Winston's based on this experience.
Description of Work: I contacted Winston's after having my chimneys cleaned by another company receiving a large estimate for recommended repairs. I intended to have them verify the need for the recommended repair and receive an estimate for the cost.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
PETER K.
10/2006
5.0
chimney sweep
 + -1 more
A different chimney maintenance company told me it needed $8,000.00 worth of repairs. I am an architect so I know it was an outright lie. Winston's inspected and declared the chimney safe, and gave me a list of recommended maintenance to do in Spring, 2007 for under $1200.00. The showed up on time, did what they said they were going to do, charged a small amount, and did the work quickly and efficiently. I will absolutely have them back to do the maintenance in the spring.
Description of Work: Inspected and cleaned chimney.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$160
Bob E.
10/2006
5.0
chimney sweep
 + -1 more
Overall we were pleased. After doing their evaluations, they cleaned our chimney for the season. They were very neat and efficient. They noticed we had some bricks that needed to be replaced on our chimney and gave us an estimate on that, however, it was not a "hard sell" - this needs to be repaired asap. Their price was also fairer than a prior quote we had gotten. They also suggested we contact a roofer for the problems with our roof. They were also considerate of the fact that we have four cats in the house. We would be happy to use them again.
Description of Work: We first had them look at a leak we have on our ceiling near our chimney to see if it was chimney or roof related. They checked out our chimney, attic, and roof to determine the problem. They also checked our furnace area to be sure that was fine. Lastly, they cleaned our chimney. All in they were very efficient and thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
TERI S.
08/2006
5.0
chimney repair
 + -1 more
The crew was absolutely magnificent. They arrived on time and were finished early. They were self sufficient and never required anything from me. They were even careful about not letting my cat out of the house. I was very impressed. It is probably the only time that I have had work done in my house that I have had such a pleasant experience.
Description of Work: My furnace chimney had to be relined. My home is over 100 years old and almost anything you do to it has to be done carefully and one never knows what surprises one may find
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
KEVAN H.
03/2006
5.0
chimney repair
 + -1 more
After another chimney company recommended a $1500 repair (installing a new liner in our furnace and water heater chimney), I decided to get a second opinion. The Winston's crew said they didn't think such a replacement was necessary and made adequate repairs for one tenth of the cost! Unheard of! I am very, very pleased. They were courteous, friendly, and quick. One negative: they showed up early without calling, but luckily I was home.
Description of Work: Repaired a hole in the furnace/water heater chimney liner and installed a cap on same.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
09/2005
4.0
window cleaning
 + -1 more
THIS IS A PRETTY GOOD COMPANY, BUT, EXPENSIVE. THE WINDOWS LOOK BEAUTIFUL AND BRILLIANT. THE JOB WAS DONE IN A PROFESSIONAL MANNER. THE CUSTOMER SERVICE IS WONDERFUL.
Description of Work: WINDOWS CLEANED.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$200
09/2005
5.0
chimney repair
 + -1 more
WE HAVE USED THIS COMPANY FOR SEVERAL YEARS, AND THEY ALSO DID CHECK UP ON A NON-WORKING FLUE. THEY ARE WHAT I CONSIDER TO BE "GOOD ENOUGH TO RECOMMEND TO OTHERS".
Description of Work: ROUTINE CHIMNEY CLEANING, AND REPAIR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
09/2005
5.0
chimney sweep
 + -1 more
THEY SHOWED UP ON TIME- THEY WERE ACTUALLY EARLY. THEY WERE VERY PROFESSIONAL, WERE VERY NEAT, & CLEANED UP AFTER THEMSELVES. I WOULD DEFINITELY RECOMMEND THEM TO OTHERS.
Description of Work: THEY CLEANED THE CHIMNEY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
LAUREN R.
02/2005
5.0
gutter repair
 + -1 more
THE PERSON WAS VERY FRIENDLY. HE EXPLAINED WHAT HE WAS DOING. HE CLEANED UP WELL AFTER HE COMPLETED THE JOB. I THINK HE DID A GOOD JOB.
Description of Work: REPLACED GUTTER AND REINSTALLED GUTTER SCREENS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Chimney Sweep,
Chimney Caps,
Fireplaces,
Masonry,
Gutter Cleaning,
Dryer Vent Cleaning,
Gutters,
Heating and Air Conditioning,
Air Duct Cleaning,
Window Cleaning,
Gas Logs
FAQ
Winston's Chimney Service is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Winston's Chimney Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Winston's Chimney Service does not offer free project estimates.
No, Winston's Chimney Service does not offer eco-friendly accreditations.
No, Winston's Chimney Service does not offer a senior discount.
Yes, Winston's Chimney Service offers emergency services.
Yes, Winston's Chimney Service offers warranties.
Winston's Chimney Service offers the following services: Chimneys - sweeping, relining, video inspections, masonry restoration, fireplace installations. Gutters & downspouts. Dryer vent cleaning.