Merrifield Garden Center - Fair Oaks

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Total satisfaction, but pricey.

It went very well. I went to them for the waterfall because I wanted it done right, and I had prior experience with Merrifield. They were finished in under a day, and they came exactly when they said they would. One plant did die and it took them a little while to come out to replace it, but they were very prompt in responding when I asked them to come to out and check the waterfall.

They did a spectacular job. They arrived on time to do the work. They were professional while they were working. I would use them in the future. They cleaned up after themselves. I would recommend them.

We contacted Merrifield in April wanting to have our yard landscaped by May 18 because of a family event on that date at our house. We worked with Georgeann Casey, who is a wonderful designer. She came to our house in the pouring rain to assess our standing water issue and gave us honest advice about what we did and, more importantly, did not need to make our yard look good. Though it must be the busiest season for landscaping, Merrifield came through on short notice (albeit with only one day to spare!) in spite of several washouts in late April/early May, and our front yard looked wonderful for our family event. On the back yard, a much more involved project, Georgeann and her crew took extra steps to make sure our back yard will stay dry the next time we get heavy rains. The crew was very professional and pleasant. They came when they said they were coming, worked hard all day, and cleaned up after themselves. Best of all, the job was completed under budget!

Overall they did a good job, I just found their prices to be a little high. I would use them again in the future.

Overall they did a good job, I just found their prices to be a little high. I would use them again in the future.

The job was professional. The plants were of good quality. It was easy. The team cleaned up any mess and took time to give me instructions. When I had a question about the soaker hoses, they came back out and traced all the lines to make sure it was all working properly at no charge. I was very pleased.

The nice thing about them is they stand beside their guarantee and their plants. We had a couple die on us and they are going to replace them free of charge. Integrity is something you just don't find any more.

I am not allowed to have grass in the backyard of my townhouse so they worked with me designing and drawing out a plan for the landscaping. They had no problem with my picking out smaller bushes to bring down costs. I will be using them for my front yard.

I really enjoyed working with them, so much that I plan to hire them again. I really like my garden, so I want to hire the best there is. I like this company because they are always there when I need them. They follow-up on their work.

They did a great job and also planted some flowers and shrubs at the same time. The whole project took 6 days and we have had no problems. After they were done, the manager sent the crew back to clean up. It cost more than other estimates but it was worth the price.

I was very happy with the consultant that I talked with. He seemed to understand what I wanted and was very knowledgeable. When the work was actually performed, it seemed like the workers were on a different page. The wrong type of azaleas where planted and a few where over looked. I had to call and complain. They came a fixed the problem. The azaleas they planted were not very healthy and a few of them did not make in a year. I have not had problems with plants that I have picked out myself. I think they outsource their work and do not supervise their workers. It was also a busy time of year so there was a few weeks between my consultation and when the work was performed.

The border was particularly evenly dug- It looks great. Tom selected good plants for this location, all but one variety are thriving. I appreciate Merrifield's plant warranty, and know that they'll return to replace the dying plant.

They sold me exactly what I wanted, the shrubs were well marked so I knew what I was buying. The staff was extremely knowledgeable and they are well stocked.

I asked the garden center what they would suggest as a top dressing for lawn areas. Orgro was suggested. I ordered the appropriate volume. They arrived on time and were very polite. They spred the material very unevenly, and the material was not completely decomposed resulting in burning the entire lawn and killing many small areas.

RECEIVED A DETAILED DRAWING DONE COMPLETE WITH LEGEND AND QUOTE. WAS PLEASE WITH THE OVERALL DESIGN PROVIDED AND LIKED THE IDEA THAT THEY TURN THE DESIGN OVER TO THE OWNER SHOULD THEY WANT TO DO THE WORK THEMSELVES.