Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

HOME SERVICE SOLUTIONS/NATE OWEN HIGH END APPLIANC

Appliance Repair, Water Heaters, Warranty Companies - Non-Home,

About us

We service home appliances, specializing in the High End Appliances. We have been Authorized Warranty Service Providers for: SubZero/Wolf, Miele, ASKO, Best/Broan, Northland and AGA for over 15 years. We accept Visa, Discover, MasterCard and checks. You can contact us for repair by clicking on our website www.natesappliance.com We are a Mom n Pop Shop - and treat you the way we would like to be treated! * Experienced/Specialized in all High End Appliances *

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

All repairs for home appliances Gas and Electric: Refrigerater. Freezers, Ranges, Cooktops, Wall Ovens, Ventilation Hoods, Dishwashers, Microwaves, Icemakers, Sink disposals, Washers and Dryers. Service appointments can be scheduled within 48 hours. Please call 703-273-3665 or email us at www.natesappliances.com to schedule an appointment.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
0%
3
3%
2
6%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 26-36 of 36 reviews

Edward A.
10/2017
5.0
appliance repair
  + -1 more
Very well. Very professional
Description of Work: Subzero ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Barry K.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Hugh R.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Moss provided a handyman for the day. He worked off a punch list of repair work around the house. I paid Moss for one day of labor plus materials. The handyman, Emil, was courteous and explained how he intended to complete each repair project. He performed as promised. I would definitely use him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Susan T.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: 5 STARS. PROCEED WITH CONFIDENCE. |I have several rental properties and am a realtor, so I have extensive experience with appliance repair. If an experience is not painful, I count myself fortunate. Nate Owen and his team changed all that. Rock stars. The scheduling process was pleasant and professional and the service was great. He communicated the issue clearly and explained what he was going to do. He explained what I could do in the future to avoid a recurrence. My floor was cleaner when they left than when they arrived. I taped his contact info on the inside of my cabinet and e-mailed all my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael V.
02/2012
5.0
appliance repair
  + -1 more
See above
Description of Work: Ice maker leaking. Attempted to fix on his back in the kitchen - not an easy design. When this was unsuccessful he ordered newice maker and installed it with full credit for labor charges already incurred. Punctual, neat, friendly and great customer support at the other end of the phone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

michael f. M.
12/2009
5.0
appliance repair
  + -1 more
was a great experience...Nate seemed to care about making sure that all possible problems were evaluated and looked for other potential issues once he had solved the one I had called about...would absolutely call Home Service Solutions for help in the future...
Description of Work: Our Asko dishwasher was not working properly...Nate arrived on schedule, asked about the problem and set about figuring out what was causing the problems...after a thorough check of what was going on, he diagnosed the problem and was able to fix it on the spot...HURRAH!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

GWEN I.
11/2009
5.0
appliance repair
  + -1 more
Nate was professional and even helped me get SubZero/Wolf to cover part of the cost of the labor, reducing my out of pocket expense by $250.
Description of Work: My Subzero drawer refigerator stopped cooling. Nate from Home Services visited twice -- once to diagnose the problem, and the second time to fix it. He arrived both times at the early end of the window they promised. And on the second visit, left the unit humming and cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Janis W.
11/2009
5.0
appliance repair
  + -1 more
I had another company come to do the same work 6 months back but they did not repair and replace the part that had the leak. The person who came called the dealer, found out that it was still under warranty and got the work done. He is certified and he takes specialization courses. The dealer paid him for this work.
Description of Work: I used Home Service Solutions to service my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Bruce F.
11/2009
5.0
appliance repair
  + -1 more
Came promptly. Part under warranty; labor $550. The part had previously been replaced (by a different service company) and this repair should not have been necessary. At Nate's suggestion, I called SubZero and they talked to Nate and absorbed $200 of my cost. They know and trust Home Serivce Solutions, which has earned my loyalty. very highly recommended.
Description of Work: Sub Zero evaporator replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark R.
02/2009
5.0
appliance repair
  + -1 more
Actually arrived early. Did repairs quickly and charged less than estimated.
Description of Work: Repaired burners and oven gauge on Wolf stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

LAWRENCE L.
11/2008
5.0
appliance repair
  + -1 more
Sub-zero and the company confirmed Home Service Solutions is an authorized Sub-Zero service company. The local distributor also recommended them. We had a minor scheduling change for the appointment. They called in advance so we could re-schedule to the next day at my convenience. Nate showed up when promised. He worked quickly, very professionally and fixed my Sub-Zero refrigerator and my Amana freezer. He confirmed with SubZero the extent to which they would cover the warranty-related work. I was able to get Sub-Zero to cover part of the labor costs which were outside the warranty period. If these folks handle your appliances, use them. Everyone is very pleasant. Nate is honest and informative. They will be the first company I call if I need any appliances fixed in the future.
Description of Work: Home Service Solutions replaced the evaporator coil in the rear of my 1997 Sub-Zero refrigerator/ freezer. The part and some labor were covered by warranty. This repair cost $350. Without the labor credit and warranty, they would charge $550 plus the cost of the part (about $125 Nate said). This is very reasonable to fix a Sub-Zero. Nate also determined the defroster timer switch in my Amana freezer was defective. That repair cost about $150 of which $109 is their standard second appliance charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500
    • 1
    • 2(current)

Contact information

3804 Carolyn Ave, Fairfax, VA 22031

www.natesappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Water Heaters,
Warranty Companies - Non-Home,
Gas Grills

FAQ

HOME SERVICE SOLUTIONS/NATE OWEN HIGH END APPLIANC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

HOME SERVICE SOLUTIONS/NATE OWEN HIGH END APPLIANC accepts the following forms of payment: Check,MasterCard,Visa
No, HOME SERVICE SOLUTIONS/NATE OWEN HIGH END APPLIANC does not offer free project estimates.
No, HOME SERVICE SOLUTIONS/NATE OWEN HIGH END APPLIANC does not offer eco-friendly accreditations.
No, HOME SERVICE SOLUTIONS/NATE OWEN HIGH END APPLIANC does not offer a senior discount.
Yes, HOME SERVICE SOLUTIONS/NATE OWEN HIGH END APPLIANC offers emergency services.
No, HOME SERVICE SOLUTIONS/NATE OWEN HIGH END APPLIANC does not offer warranties.
HOME SERVICE SOLUTIONS/NATE OWEN HIGH END APPLIANC offers the following services: All repairs for home appliances Gas and Electric: Refrigerater. Freezers, Ranges, Cooktops, Wall Ovens, Ventilation Hoods, Dishwashers, Microwaves, Icemakers, Sink disposals, Washers and Dryers. Service appointments can be scheduled within 48 hours. Please call 703-273-3665 or email us at www.natesappliances.com to schedule an appointment.

Contact information

3804 Carolyn Ave, Fairfax, VA 22031

www.natesappliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed