Ferlo's Plumbing Inc

Mr. Ferlo was EXCEPTIONAL. Very knowledgeable, diagnosed and talked us through the issues, estimated time required to fix, and we now have a fully functioning kitchen sink! Could not be happier.

He was clearly knowledgeable when we discussed the job over the phone ahead of time. He arrived as scheduled and completed the work in 2 hours, with excellent quality, at a wonderful price. I couldn't be more pleased.

He came in, inspected it, found the problem, and he put in a flexible tube over flow device. It was a days worth of labor.

very professional install with explanations. he is very busy so will not be able to address non emergencies right away, but always professional and solid work....

Robert was all business. Showed where the problem was and he then got his equipment. Snaked the drain. Was all business and did his job quickly, professionally and explained what he had done after he finished. He then filled up the utility sink next to the washer twice and let it drain to determine if his repairs had indeed fixed my problem. Couldn't be happier with the service, professionalism and kindness of Robert. Would definitely use Ferlo Plumbing again.

It was a small job to fix the leak. I thought he seemed very honest and very responsive. He called me back right away. He was able to work me in a couple of days from when I called. He seemed very fair and not overcharging. The work turned out perfect. He looked at another area that was leaking but advised us to have another contractor that was going to be doing some work to do the repair.

The job required replacing old bathroom fixtures, tub and shower faucets and sink faucet, with new ones. This would be simple enough under normal circumstances, something that even I might have attempted. Of course these were not ordinary circumstances as the 27 year old fixtures were very difficult to remove without tearing out tiled walls. Even with my amateur experience at past plumbing jobs, I recognized I would need an experienced master plumber in order to not mess things up horribly by attempting it myself. A few calls to other plumbers were not even returned, and the one I had used once before refused the job flat out. But then, my call to Mr. Ferlo was returned the same day. He asked questions and gave me a realistic estimate of the difficulties of the task and potential cost. On the scheduled day he showed up on the exact time promised and, after surveying the situation, went immediately to work. It was obvious from the start that he knew exactly how to approach the task of gaining access through an opposing wall, removing the old tub faucet, and putting in new fixtures, all without the slightest damage to the tile and tub. He worked diligently for several hours without a break. Mr. Ferlo was courteous and friendly at all times, answering all my questions and curiosity. Next he tackled replacing fixtures on a pedestal sink that had to be temporarily detached from the wall. He worked quickly, continuously, and methodically. He tested everything and cleaned up well before calling the job completed. It took the better part of a day. I am relieved now that I now have new fixtures and a perfect installation. Though it was costly, I know I got good value and fine workmanship. As this old house ages I may need other plumbing services other times. I won't hesitate to call Mr. Ferlo first.

Meticulous worker. Very thorough. Job done right. Extremely pleased.

Mr. Ferlo has always done en excellent job for us. He is extremely neat and a perfectionist. Because he is a one man company, his availability may be limited, so if plumbing work can be planned in advance, we would highly recommend that you use Mr. Ferlo.

I just gave all of the details above.

He showed up on time a did a great job. I was very pleased with how he approached the job. Robert's preparation and cleanup was great. He went through a series of testing to make sure everything was going to function properly. Robert gave us a lot of peace of mind. He is always very informative and very helpful.

Rob showed up on-time as usual and did the work in a very methodical manner. We were pleased with his professionalism and flexibility in getting the job done correctly. He did make amends for a small mistake which he corrected and negated the time that was diverted.

Everything went well. It took a little longer than expected and was a little pricey.

Robert Ferlo calls back in a timely manner every time! He researched the type of toilet we bought before he committed to doing the job. We sat an appointment and when snow was forecasted he proactively called to make arrangements for an alternate appointment if we actually did get the 3-7 inches forcasted. I was very impresses by that! He called again the day of our rescheduled appointment to let us know he was coming. He did a wonderful job installing our new toilet and took the time to explain to me what he did. He took great care in cleaning up and even took the time to look at my old water heater and make suggestions as to what would need to be done with that job. He doesn't install water heaters, just repair and yet he still took the time to go back out to the van to grab a tape measure. He gave me a recommendation of another company that could install the water heater. He is very polite and knowledgeable! I will use him again!

We noticed that our outside faucets still had a slight and quot;dribbleand quot; even after they were shut-off from the inside to prevent freezing. In addition we had a couple other inside issues to be addressed. As was in the past, Mr. Ferlo returns calls within the day and is always very courteous and on schedule with making and keeping his appointments. His work is thorough and he is great about telling you what needs to be done to resolve the problem and thoroughly explains the problem and resolution so I always feel like not only does he know what he is doing, I'm getting a little and quot;educationand quot; on plumbing as well. :-) He cleaned up well after the work is done, showed us the parts that needed to be replaced, and the price for the work done was fair and reasonable. Mr. Ferlo has become our and quot;go to manand quot; for any plumbing issues.

Replacing my MBR faucet turned out to be a bit more complex than I had anticipated. Mr. Ferlo explained all that was entailed and proceeded to do the job. Because the job was more complex it took more time and was therefore more expensive. I was very pleased with the quality of the work and his honesty about the job. I would recommend Ferlo's without hesitation!!

If you need a plumber Ferlos is the guy to call. After suffering with two other Angie's List Superior Award Winners I called Ferlos. Even though he was not taking appointments until the next week he managed to fit me in. He came in and diagnosed the potential problem, and went about fixing it right the very first time. All this without any major disruption of the shower or the walls adjacent to the shower. Another Angie's List plumber discounted what in reality was the obvious problem, and wanted to start cutting in to the walls. This is the same plumber who could not fix a leaking toilet. After he left I tightened the water connection line and that fixed the problem. Again, Ferlos is now the only person I would call for plumbing services.

We were very pleased. A little on the expensive side, but you can't beat the quality.

We found him on Angie's list. He was highly recommended. We were pleased with his work.

Mr. Ferlo was referred to us by our wonderul electrician, and we "confirmed" Mr. Brown's recommendation by seeing that Mr. Ferlo was rated all "A's" on Angie's List. Mr. Ferlo returned my call within a day and was able to come the next week. None of the situations above were considered urgent, but we were glad that he was able to come within a week. He spent 4-1/2 hours on the jobs above, was very thorough and took the time to explain what needed to be done beforehand, answered all of our questions/concerns, showed us the parts that needed to be replaced, and did a fabulous job cleaning up afterwards! We were extremely pleased with his work, his professionalism, his knowledge, and the way he cleaned up everything after. We are happy to have found Mr. Ferlo and he will now be our "go to" guy for any of our plumbing needs in the future.

I was looking for a plumber who was not only was skilled in plumbing but knowledgable enough to provide advice on fixing a problem with my kitchen renovation. Mr. Ferlo proved to be the perfect choice. On his first visit (September 2010), he installed a new faucet in my powder room. I also had him advise me on how to fix a problem with my kitchen sink. He not only recommended that we swap the soap dispenser and the faucet making the faucet easier to access but he also discovered that the faucet had not been installed properly. Once the faucet was moved and installed correctly it made a world of difference. Several weeks later (October, 2010) our toilet was leaking. We called Mr. Ferlo again and he responded promptly. He clearly described the problem and provided several options for repair from re-sealing the toilet to replacing it because of some other issues he identified. We opted for the repair which Mr. Ferlo did promptly and professionally. He also provided advice to us for the eventual replacement of the toilet. I am so pleased and impressed with Mr. Ferlo that I asked for several cards and have given them out to family and friends.

He was good. He was on time. He took his time and he made sure that it was done right. He explained what he was doing. He said what he was going to do and then he did it. His professionalism was fine. I don't have any basis for comparing the price. I would use him again in the future.

He is excellent. He is a very pleasant person. This is the second time we have used him. Earlier we had an issue with the kitchen sink and he fixed that a year ago for us. He returns our calls. He wanted to come the same day we called him, but we had to go out. He is very efficient, responsive, and reasonable. He is very pleasant to deal with. I had contacted so many contractors and it has been so frustrating; so the fact that he is so responsive and that he returns calls means a lot to me. To me his prices are reasonable.

When replacing the kitchen faucet, Mr. Ferlo went out to buy the new disposal for us. He told me what the options were and I decided on the unit. He provides high quality service. I haven't compared prices, but he is upfront with his fees so you know what to expect.

Was very happy overall. Had never used this service before and did so on recommendation on neighbors who had positive experiences. He was very prompt and very pleasant to work with. He offered very competent reasons for my leak and what I could do for it without a lot of time or investment (the correct solution would be to rip out and redo the bathroom, as it just needs help overall. I'm just not ready to do that yet). His work was clean and quick. I will definitely call him back for any future pluming work I need done.